{"id":18273,"date":"2024-06-25T05:35:38","date_gmt":"2024-06-25T05:35:38","guid":{"rendered":"https:\/\/exam4sure.com\/jobs\/?p=18273"},"modified":"2024-06-25T05:35:38","modified_gmt":"2024-06-25T05:35:38","slug":"full-time-customer-service-supervisor","status":"publish","type":"post","link":"https:\/\/exam4sure.com\/jobs\/full-time-customer-service-supervisor\/","title":{"rendered":"Full-Time Customer Service Supervisor"},"content":{"rendered":"<h6 class=\"phw-mb-2 phw-g-i-DTHJwR\" data-ps=\"d011ff3e-h2-1\">Description<\/h6>\n<div class=\"phw-job-description\" data-ps=\"d011ff3e-div-4\">\n<p><b>About the Role<\/b><\/p>\n<p>In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service. You will teach, coach, develop and supervise associates while completing all service processes focused on consistent execution and operational efficiency.<\/p>\n<h5><a href=\"https:\/\/joblagii.com\/company\/Kohl-s\">Full-Time Customer Service Supervisor<\/a><\/h5>\n<p><b>What You\u2019ll Do<\/b><\/p>\n<ul>\n<li>Lead, coach and assist associates to deliver speed of service, execute complicated transactions and create a compelling customer experience at POC and Customer Service<\/li>\n<li>Meet or exceed individual goals (e.g., credit, loyalty) and support the service team in meeting storewide goals<\/li>\n<li>Coach, teach and train associates to accurately and efficiently execute point of sale and customer service standards based on company guidelines<\/li>\n<li>Support the training of associates on merchandising standards, product knowledge, and tools; utilize resources and adhere to Kohl\u2019s brand standards<\/li>\n<li>Support inventory accuracy by timely and accurate completion of all required merchandise disposition practices<\/li>\n<li>Oversee daily cash-related processes (e.g., register and cash balancing, change orders, authorizing voided transactions, supplies, over\/short research)<\/li>\n<\/ul>\n<h5><a href=\"https:\/\/joblagii.com\/company\/Kohl-s\">Full-Time Customer Service Supervisor<\/a><\/h5>\n<p><strong><i>All Supervisor roles at Kohl\u2019s are responsible for:<\/i><\/strong><\/p>\n<ul>\n<li>Leading with integrity, honesty and fostering teamwork in an engaged and inclusive culture<\/li>\n<li>Exercising good judgment; taking appropriate partners as needed<\/li>\n<li>Modeling, guiding and providing direction to associates<\/li>\n<li>Demonstrating and coaching a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues<\/li>\n<li>Supporting strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing<\/li>\n<li>Preventing loss by educating associates, monitoring daily store activity and product protection standards, and partnering with Loss Prevention<\/li>\n<li>Monitoring and adjusting resources as the business dictates to support customer needs and workload demands when assigned by a store executive as leader on duty<\/li>\n<\/ul>\n<h5><a href=\"https:\/\/joblagii.com\/company\/Kohl-s\">Full-Time Customer Service Supervisor<\/a><\/h5>\n<ul>\n<li>Use key performance indicators (KPIs) to make informed business decisions that drive overall store results<\/li>\n<li>Accomplishing multiple tasks within established timeframes<\/li>\n<li>Training, monitoring and reinforcing company policies, procedures, standards and guidelines<\/li>\n<li>Maintaining adherence to company safety policies for the safety of all associates and customers<\/li>\n<li>Key holder responsibilities include opening and closing store processes, and providing direction to associates<\/li>\n<li>Other responsibilities as assigned<\/li>\n<\/ul>\n<\/div>\n<h5><a href=\"https:\/\/joblagii.com\/company\/Kohl-s\">Full-Time Customer Service Supervisor<\/a><\/h5>\n<div class=\"phw-job-description\" data-ps=\"d011ff3e-div-4\">\n<p><b>What Skills You Have<\/b><\/p>\n<p><strong>Required<\/strong><\/p>\n<ul>\n<li>Must be at least 18 years of age or older<\/li>\n<li>Experience supervising teams or associates to include the responsibility for coaching to achieve daily goals<\/li>\n<li>Strong verbal\/written communication and interpersonal skills<\/li>\n<li>Flexible availability, including days, nights, weekends, and holidays<\/li>\n<\/ul>\n<h5><a href=\"https:\/\/joblagii.com\/company\/Kohl-s\">Full-Time Customer Service Supervisor<\/a><\/h5>\n<p><strong>Preferred<\/strong><\/p>\n<ul>\n<li>2 years experience in retail or similar industry<\/li>\n<\/ul>\n<\/div>\n<h3 style=\"text-align: center;\">Full-Time Customer Service Supervisor<\/h3>\n<p>&nbsp;<\/p>\n<h4>\u201cTop 10 Interview Questions\u201d<\/h4>\n<ul>\n<li>Can you tell us about yourself?<\/li>\n<li>What interests you about this position?<\/li>\n<li>What are your strengths?<\/li>\n<li>What are your weaknesses?<\/li>\n<li>Can you give an example of a time when you solved a problem creatively?<\/li>\n<li>How do you handle stress and pressure?<\/li>\n<li>How would you describe your work style?<\/li>\n<li>Can you tell us about a time when you had to work with a difficult<\/li>\n<li>colleague or supervisor?<\/li>\n<li>How do you stay organized and prioritize tasks?<\/li>\n<li>What are your long-term career goals?<\/li>\n<\/ul>\n<h4>Document Required:<\/h4>\n<ul>\n<li>Required Documents for This Recruitment: The candidate should have this Document Before Apply Online. Candidates Are Suggested To Read<\/li>\n<li>the Official Notification Before Applying.<\/li>\n<li>Document \u2013 Qualifications certificate with mark sheets.<\/li>\n<li>Passport size Photographs<\/li>\n<li>Signature<\/li>\n<\/ul>\n<h4>How to apply:<\/h4>\n<ul>\n<li>All the eligible candidates can apply for This Job as mentioned below<\/li>\n<li>Read the official notification carefully From the Official Website.<\/li>\n<li>Read the Notification Carefully Before Applying.<\/li>\n<li>Fill out The Application Form (The link Is Given Below)<\/li>\n<li>Attach the Required Document and Passport Size Photo with Signature.<\/li>\n<li>Then Submit. Done<\/li>\n<\/ul>\n<h3 style=\"text-align: center;\">Full-Time Customer Service Supervisor<\/h3>\n<p><a href=\"https:\/\/joblagii.com\/company\/Kohl-s\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-1841 aligncenter\" src=\"https:\/\/exam4sure.com\/jobs\/wp-content\/uploads\/2023\/12\/appy-300x116.jpg\" alt=\"\" width=\"300\" height=\"116\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Description About the Role In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service. You will teach, coach, develop and supervise associates while completing all service processes focused on consistent execution and operational efficiency. Full-Time Customer Service Supervisor What [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":993,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1228,1,108],"tags":[1230],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Full-Time Customer Service Supervisor<\/title>\n<meta name=\"description\" content=\"Full-Time Customer Service Supervisor , online support remote jobs , online remote assistant manager jobs online work from home jobs\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/exam4sure.com\/jobs\/full-time-customer-service-supervisor\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" 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