{"id":16964,"date":"2024-06-12T05:50:47","date_gmt":"2024-06-12T05:50:47","guid":{"rendered":"https:\/\/exam4sure.com\/jobs\/?p=16964"},"modified":"2024-06-12T05:51:39","modified_gmt":"2024-06-12T05:51:39","slug":"customer-center-specialist","status":"publish","type":"post","link":"https:\/\/exam4sure.com\/jobs\/customer-center-specialist\/","title":{"rendered":"Customer Center Specialist"},"content":{"rendered":"<p id=\"job-company\" class=\"jobCompany\" lang=\"en-US\" xml:lang=\"en-US\"><strong>Company:\u00a0<\/strong>PACCAR<\/p>\n<div class=\"job\">\n<div>\n<div>\n<div>\n<h6>Requisition Summary<\/h6>\n<\/div>\n<h6><a href=\"https:\/\/joblagii.com\/company\/paccar\">Customer Center Specialist<\/a><\/h6>\n<div>\n<p>As a PACCAR Parts Customer Center Specialist, you will deliver excellent service to our customers by identifying and deploying the best resource for their specific needs. You will arrange emergency roadside service through our network of service providers, driving business to our world-class dealers and products. This key role is a great way to learn about PACCAR Parts from the front lines and gain useful insights. You will support essential drivers every day, making a positive impact on their business, our business, and the well-being of the greater supply chain.<\/p>\n<\/div>\n<\/div>\n<div>\n<div>\n<h6>Job Functions \/ Responsibilities<\/h6>\n<h6><a href=\"https:\/\/joblagii.com\/company\/paccar\">Customer Center Specialist<\/a><\/h6>\n<\/div>\n<div>\n<ul>\n<li>Determine and deploy the appropriate service resource.<\/li>\n<li>Monitor job progress and provide timely updates to our customers.<\/li>\n<li>Document details of each activity associated with each incident.<\/li>\n<li>Communicate effectively with various team members simultaneously to ensure that the appropriate actions are being pursued on behalf of the customer.<\/li>\n<li>Establish and assure method of payment.<\/li>\n<li>Provide feedback (direct contact or written report) to dealers, customers, and appropriate PACCAR entities per procedure.<\/li>\n<li>Provide non-emergency service scheduling for trucks and other support for contract maintenance customers.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<div>\n<div>\n<h6>Qualifications<\/h6>\n<\/div>\n<div>\n<h6><a href=\"https:\/\/joblagii.com\/company\/paccar\">Customer Center Specialist<\/a><\/h6>\n<ul>\n<li>Bachelor&#8217;s degree or actively\u00a0pursuing, preferred<\/li>\n<li>Excellent communication skills<\/li>\n<li>Exceptional customer service skills with proven ability to deal rationally with customers in difficult situations<\/li>\n<li>Reasonable mechanical aptitude (specific truck knowledge desirable but not required)<\/li>\n<li>Strong PC capabilities<\/li>\n<li>Good organizational skills with ability to effectively prioritize<\/li>\n<li>Self-starter who is effective working under limited supervision<\/li>\n<li>Ability to work a flexible shift including nights, weekends, and\/or holidays<\/li>\n<li>Bilingual (Spanish, French or Punjabi) a plus but not required<\/li>\n<li>Experience with SalesForce or orther CRM experience desired.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<div>\n<div>\n<h6>Additional Job Board Information<\/h6>\n<\/div>\n<div>\n<p><b>PACCAR Benefits:<\/b><\/p>\n<h6><a href=\"https:\/\/joblagii.com\/company\/paccar\">Customer Center Specialist<\/a><\/h6>\n<p>As a U.S. PACCAR employee, you have a full range of benefit options including:<\/p>\n<ul>\n<li>401k with up to a 5% company match<\/li>\n<li>Fully funded pension plan that provides monthly benefits after retirement<\/li>\n<li>Comprehensive paid time off \u2013 minimum of 10 paid vacation days (additional days are provided with additional seniority\/years of service), 12 paid holidays, and sick time<\/li>\n<li>Tuition reimbursement for continued education<\/li>\n<li>Medical, dental, and vision plans for you and your family<\/li>\n<li>Flexible spending accounts (FSA) and health savings account (HSA)<\/li>\n<li>Paid short-and long-term disability programs<\/li>\n<li>Life and accidental death and dismemberment insurance<\/li>\n<li>EAP services including wellness plans, estate planning, financial counseling and more<\/li>\n<li>This position is eligible for a holiday gift<\/li>\n<\/ul>\n<h6><a href=\"https:\/\/joblagii.com\/company\/paccar\">Customer Center Specialist<\/a><\/h6>\n<p><b>Salary Range:<\/b><\/p>\n<p>At PACCAR, we value talent and promote growth and development. We carefully consider numerous compensation factors including your education, training, or experience. The salary range for this position is $57,600 &#8211; $78,980 annually. Additionally, this role is eligible for the full range of benefit options listed above.<\/p>\n<p><b>Additional Information:<\/b><\/p>\n<ul>\n<li>PACCAR is an Equal Opportunity Employer\/Protected Veteran\/Disability.<\/li>\n<li>PACCAR Parts is an E-Verify Employer<\/li>\n<li>PACCAR has success with diverse teams of employees working together to achieve excellent results. Having a diverse and inclusive work environment ensures PACCAR has the talent needed to conduct business today and in the future by leveraging different backgrounds, skills, and viewpoints. We believe diversity in the workplace increases innovation, results in better decisions and increases employee engagement.<\/li>\n<\/ul>\n<h6><a href=\"https:\/\/joblagii.com\/company\/paccar\">Customer Center Specialist<\/a><\/h6>\n<\/div>\n<\/div>\n<div>\n<div>\n<h6>Division Information<\/h6>\n<\/div>\n<div>\n<p>PACCAR Parts is the global provider of aftermarket parts and services to support Kenworth, Peterbilt, DAF and TRP dealers around the world. \u00a0This includes 19 distribution centers globally that support 2,300 dealerships and over 1,000,000 customers. \u00a0Aftermarket support includes world class customer centers that deliver industry leading uptime in conjunction with our outstanding supply chain that delivers record levels of inventory availability for dealers and customers.<\/p>\n<\/div>\n<\/div>\n<div>\n<div>\n<h6>Company Information<\/h6>\n<\/div>\n<div>\n<p>PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of high-quality light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR designs and manufactures advanced diesel engines and\u00a0also provides customized financial services, information technology and truck parts related to its principal business.<\/p>\n<h6><a href=\"https:\/\/joblagii.com\/company\/paccar\">Customer Center Specialist<\/a><\/h6>\n<p>Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services \u2014 you can develop the career you desire with PACCAR. Get started!<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<h3 style=\"text-align: center;\">Customer Center Specialist<\/h3>\n<p>&nbsp;<\/p>\n<h4>\u201cTop 10 Interview Questions\u201d<\/h4>\n<ul>\n<li>Can you tell us about yourself?<\/li>\n<li>What interests you about this position?<\/li>\n<li>What are your strengths?<\/li>\n<li>What are your weaknesses?<\/li>\n<li>Can you give an example of a time when you solved a problem creatively?<\/li>\n<li>How do you handle stress and pressure?<\/li>\n<li>How would you describe your work style?<\/li>\n<li>Can you tell us about a time when you had to work with a difficult<\/li>\n<li>colleague or supervisor?<\/li>\n<li>How do you stay organized and prioritize tasks?<\/li>\n<li>What are your long-term career goals?<\/li>\n<\/ul>\n<h4>Document Required:<\/h4>\n<ul>\n<li>Required Documents for This Recruitment: The candidate should have this Document Before Apply Online. Candidates Are Suggested To Read<\/li>\n<li>the Official Notification Before Applying.<\/li>\n<li>Document \u2013 Qualifications certificate with mark sheets.<\/li>\n<li>Passport size Photographs<\/li>\n<li>Signature<\/li>\n<\/ul>\n<h4>How to apply:<\/h4>\n<ul>\n<li>All the eligible candidates can apply for This Job as mentioned below<\/li>\n<li>Read the official notification carefully From the Official Website.<\/li>\n<li>Read the Notification Carefully Before Applying.<\/li>\n<li>Fill out The Application Form (The link Is Given Below)<\/li>\n<li>Attach the Required Document and Passport Size Photo with Signature.<\/li>\n<li>Then Submit. Done.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: center;\">Customer Center Specialist<\/h3>\n<p><a href=\"https:\/\/joblagii.com\/company\/paccar\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-1841 aligncenter\" src=\"https:\/\/exam4sure.com\/jobs\/wp-content\/uploads\/2023\/12\/appy-300x116.jpg\" alt=\"\" width=\"300\" height=\"116\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Company:\u00a0PACCAR Requisition Summary Customer Center Specialist As a PACCAR Parts Customer Center Specialist, you will deliver excellent service to our customers by identifying and deploying the best resource for their specific needs. You will arrange emergency roadside service through our network of service providers, driving business to our world-class dealers and products. This key role [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":993,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1,108],"tags":[1056],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Customer Center Specialist<\/title>\n<meta name=\"description\" content=\"Customer Center Specialist , online remote data engineer jobs , online customer remote job work from home remote jobs\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/exam4sure.com\/jobs\/customer-center-specialist\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Center Specialist\" \/>\n<meta property=\"og:description\" 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