{"id":14214,"date":"2024-05-17T05:08:10","date_gmt":"2024-05-17T05:08:10","guid":{"rendered":"https:\/\/exam4sure.com\/jobs\/?p=14214"},"modified":"2024-05-17T05:08:10","modified_gmt":"2024-05-17T05:08:10","slug":"technical-support-engineer-azure","status":"publish","type":"post","link":"https:\/\/exam4sure.com\/jobs\/technical-support-engineer-azure\/","title":{"rendered":"Technical Support Engineer- Azure"},"content":{"rendered":"<div class=\"job-details__description-content basic-formatter\" data-bind=\"html: pageData().job.organizationDescription\">\n<div class=\"MKwm2_A5wy0mMoh9vTuX\">\n<div class=\"ms-Stack css-413\">\n<div class=\"MKwm2_A5wy0mMoh9vTuX\">\n<div class=\"ms-Stack css-413\">\n<h5>Overview<\/h5>\n<div>\n<h5><a href=\"https:\/\/joblagii.com\/company\/microsoft\">Technical Support Engineer- Azure<\/a><\/h5>\n<p>With over 18,000 employees worldwide, the Microsoft Customer Experience &amp; Success (CE&amp;S) organization is responsible for the strategy, design, and implementation of Microsoft\u2019s end-to-end customer experience. Come join CE&amp;S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience.<\/p>\n<p>&nbsp;<\/p>\n<p>The Global Customer Success (GCS) organization is leading the effort to create the desired customer experience through support offer creation, driving digital transformation across our tools, and delivering operational excellence across CE&amp;S.<\/p>\n<h5><a href=\"https:\/\/joblagii.com\/company\/microsoft\">Technical Support Engineer- Azure<\/a><\/h5>\n<p>In the Customer Service &amp; Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer-Azure you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth by honing your problem-solving, collaboration and research skills, and developing your technical proficiency.<\/p>\n<p>&nbsp;<\/p>\n<p>Microsoft\u2019s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.<\/p>\n<h5><a href=\"https:\/\/joblagii.com\/company\/microsoft\">Technical Support Engineer- Azure<\/a><\/h5>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"WzU5fAyjS4KUVs1QJGcQ\">\n<div class=\"ms-Stack css-413\">\n<h6>Qualifications<\/h6>\n<div>\n<p><strong>Required Qualifications:<\/strong><\/p>\n<ul>\n<li>3+ years technical support, technical consulting experience, or information technology experience<\/li>\n<\/ul>\n<p>o OR Bachelor&#8217;s Degree in Computer Science, Information Technology (IT), or related field AND 1+ year(s) technical support, technical consulting experience, or information technology experience.<\/p>\n<p><strong>Other Requirements<\/strong><\/p>\n<h5><a href=\"https:\/\/joblagii.com\/company\/microsoft\">Technical Support Engineer- Azure<\/a><\/h5>\n<ul>\n<li>Ability to meet Microsoft, customer and \/ or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:\n<ul>\n<li>Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire \/ transfer and every two years thereafter.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><strong>Preferred Qualifications<\/strong><\/p>\n<ul>\n<li>Microsoft Technology Certifications.<\/li>\n<\/ul>\n<p>Technical Support Engineering IC3 &#8211; The typical base pay range for this role across the U.S. is USD $66,900 &#8211; $135,000 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $89,600 &#8211; $148,200 per year.<\/p>\n<h5><a href=\"https:\/\/joblagii.com\/company\/microsoft\">Technical Support Engineer- Azure<\/a><\/h5>\n<p>Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:\u00a0<a href=\"https:\/\/careers.microsoft.com\/us\/en\/us-corporate-pay\" target=\"_blank\" rel=\"noopener\">https:\/\/careers.microsoft.com\/us\/en\/us-corporate-pay<\/a><\/p>\n<p>Microsoft will accept applications and processes offers for these roles on an ongoing basis.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"MKwm2_A5wy0mMoh9vTuX\">\n<div class=\"ms-Stack css-413\">\n<h6>Responsibilities<\/h6>\n<div>\n<p>Response and Resolution<\/p>\n<p>\u2022 You review, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices<\/p>\n<h5><a href=\"https:\/\/joblagii.com\/company\/microsoft\">Technical Support Engineer- Azure<\/a><\/h5>\n<p>Readiness<\/p>\n<p>\u2022 You participate in communities with peer delivery roles.<br \/>\n\u2022 You develop specific technical and professional proficiency to enable you to understand and resolve customer issues, through training and readiness.<\/p>\n<p>Product\/Process Improvement<\/p>\n<h5><a href=\"https:\/\/joblagii.com\/company\/microsoft\">Technical Support Engineer- Azure<\/a><\/h5>\n<p>\u2022 You identify potential product defects and provide feedback to more senior engineers, contributing to Microsoft product improvements<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<h3 style=\"text-align: center;\">Technical Support Engineer- Azure<\/h3>\n<div class=\"ms-Stack css-527\">\n<div class=\"ms-Stack-inner css-549\"><\/div>\n<\/div>\n<h4><\/h4>\n<h4>\u201cTop 10 Interview Questions\u201d<\/h4>\n<ul>\n<li>Can you tell us about yourself?<\/li>\n<li>What interests you about this position?<\/li>\n<li>What are your strengths?<\/li>\n<li>What are your weaknesses?<\/li>\n<li>Can you give an example of a time when you solved a problem creatively?<\/li>\n<li>How do you handle stress and pressure?<\/li>\n<li>How would you describe your work style?<\/li>\n<li>Can you tell us about a time when you had to work with a difficult<\/li>\n<li>colleague or supervisor?<\/li>\n<li>How do you stay organized and prioritize tasks?<\/li>\n<li>What are your long-term career goals?<\/li>\n<\/ul>\n<h4>Document Required:<\/h4>\n<ul>\n<li>Required Documents for This Recruitment: The candidate should have this Document Before Apply Online. Candidates Are Suggested To Read<\/li>\n<li>the Official Notification Before Applying.<\/li>\n<li>Document \u2013 Qualifications certificate with mark sheets.<\/li>\n<li>Passport size Photographs<\/li>\n<li>Signature<\/li>\n<\/ul>\n<h4>How to apply:<\/h4>\n<ul>\n<li>All the eligible candidates can apply for This Job as mentioned below<\/li>\n<li>Read the official notification carefully From the Official Website.<\/li>\n<li>Read the Notification Carefully Before Applying.<\/li>\n<li>Fill out The Application Form (The link Is Given Below)<\/li>\n<li>Attach the Required Document and Passport Size Photo with Signature.<\/li>\n<li>Then Submit. Done.<\/li>\n<\/ul>\n<\/div>\n<div data-bind=\"html: pageData().job.organizationDescription\"><\/div>\n<h3 style=\"text-align: center;\">Technical Support Engineer- Azure<\/h3>\n<div class=\"ms-Stack css-527\">\n<div class=\"ms-Stack-inner css-549\"><\/div>\n<\/div>\n<div class=\"ms-Stack css-527\">\n<div class=\"ms-Stack-inner css-549\"><\/div>\n<\/div>\n<div class=\"component-styling-wrapper-79036\" data-bind=\"class: uniqueWrapperClass\">\n<div class=\"component-styling-wrapper-79036\" data-bind=\"class: uniqueWrapperClass\">\n<div class=\"component-styling-wrapper-79036\" data-bind=\"class: uniqueWrapperClass\">\n<h4><a href=\"https:\/\/joblagii.com\/company\/microsoft\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-2008 aligncenter\" src=\"https:\/\/exam4sure.com\/jobs\/wp-content\/uploads\/2023\/12\/depositphotos_411304996-stock-illustration-apply-now-button-rounded-sign-300x159.jpg\" alt=\"\" width=\"300\" height=\"159\" \/><\/a><\/h4>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Overview Technical Support Engineer- Azure With over 18,000 employees worldwide, the Microsoft Customer Experience &amp; Success (CE&amp;S) organization is responsible for the strategy, design, and implementation of Microsoft\u2019s end-to-end customer experience. Come join CE&amp;S and help us build a future where customers come to us not only because we provide industry-leading products and services, but [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1045,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1,296,108],"tags":[712],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Technical Support Engineer- Azure<\/title>\n<meta name=\"description\" content=\"Technical Support Engineer- Azure ,work from home jobs , career remote jobs , online remote jobs work from jobs\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/exam4sure.com\/jobs\/technical-support-engineer-azure\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta 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