{"id":21746,"date":"2024-07-24T07:43:55","date_gmt":"2024-07-24T07:43:55","guid":{"rendered":"https:\/\/exam4sure.com\/jobs\/?page_id=21746"},"modified":"2024-07-24T07:43:55","modified_gmt":"2024-07-24T07:43:55","slug":"customer-support-representative-2","status":"publish","type":"page","link":"https:\/\/exam4sure.com\/jobs\/customer-support-representative-2\/","title":{"rendered":"Customer Support Representative"},"content":{"rendered":"<p><strong>Full job description<\/strong><\/p>\n<p>We\u2019re looking for a strategic partner to fill our Customer Support Representative role. Our quest to find remarkable individuals who want to embark on a career journey is at an all-time high. We provide a unique environment for our Customer Support Representatives where they feel like they belong, they are challenged at work, and they are utilizing their talents to make a positive impression.<\/p>\n<p>We envision creating the most remarkable customer experiences from the moment we engage a customer. Regardless, if you\u2019ve never worked in customer service, you\u2019ve probably been a customer. So, the best message is for our Customer Support Representatives to serve customers the way they want to be served.<\/p>\n<p>If you consider yourself a team player, solutions-driven, a strong communicator, and a heart for service, then our Customer Support Representative is the next great career move!<\/p>\n<h5><a href=\"https:\/\/joblagii.com\/company\/New-York-Life-Insurance\">Customer Support Representative<\/a><\/h5>\n<p><strong>Customer Support Representative Responsibilities:<\/strong><\/p>\n<ul>\n<li>Provide product and service information to customers by answering questions and offering assistance<\/li>\n<\/ul>\n<ul>\n<li>Offer tailored solutions to customers that exceed their needs by actively listening to their needs and concerns<\/li>\n<\/ul>\n<ul>\n<li>Obtain a comprehensive knowledge of our services, products, and sales promotions by attending company meetings and client webinars<\/li>\n<\/ul>\n<ul>\n<li>Outperform standards and expectations with a positive attitude, friendly demeanor, and rigorous determination<\/li>\n<\/ul>\n<ul>\n<li>Engage in continuous learning opportunities and meetings to drive sales margins and improve the customer experience<\/li>\n<\/ul>\n<ul>\n<li>Ensure actions comply with company policies and guidelines<\/li>\n<\/ul>\n<ul>\n<li>Initiate contact with customers, authorized third parties, and vendors to generate sales accounts<\/li>\n<\/ul>\n<ul>\n<li>Keep up-to-date records of customer interactions and sales transactions<\/li>\n<\/ul>\n<h5><a href=\"https:\/\/joblagii.com\/company\/New-York-Life-Insurance\">Customer Support Representative<\/a><\/h5>\n<p><strong>Are you someone who has the:<\/strong><\/p>\n<ul>\n<li>Ability to be proactive and efficient time management skills<\/li>\n<\/ul>\n<ul>\n<li>Ability to thrive under pressure, execute critiques with ease, and manage multiple tasks simultaneously<\/li>\n<\/ul>\n<ul>\n<li>Ability to use appropriate analysis, judgment, and logic when solving problems and making decisions<\/li>\n<\/ul>\n<ul>\n<li>Ability to negotiate effectively, close sales, and apply effective questioning and listening skills<\/li>\n<\/ul>\n<ul>\n<li>Ability to remain calm and respectful under pressure<\/li>\n<\/ul>\n<h5><a href=\"https:\/\/joblagii.com\/company\/New-York-Life-Insurance\">Customer Support Representative<\/a><\/h5>\n<p><strong>Education\/Experience We Are Looking For in a Customer Support Representative:<\/strong><\/p>\n<ul>\n<li>High School Diploma or equivalent required<\/li>\n<\/ul>\n<ul>\n<li>Bachelor\u2019s Degree preferred but not required<\/li>\n<\/ul>\n<ul>\n<li>0-2 years of previous experience in customer support, retail, enrollment, or sales<\/li>\n<\/ul>\n<h3 style=\"text-align: center;\"><strong>Customer Support Representative<\/strong><\/h3>\n<p><a href=\"https:\/\/joblagii.com\/company\/New-York-Life-Insurance\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-19403 aligncenter\" src=\"https:\/\/tamsconsultants.com\/blog\/wp-content\/uploads\/2024\/03\/apply-300x99.jpg\" alt=\"\" width=\"300\" height=\"99\" \/><\/a><\/p>\n<p><script type=\"application\/ld+json\"> {   \"@context\": \"https:\/\/schema.org\/\",   \"@type\": \"JobPosting\",   \"title\": \"Customer Support Representative\",   \"description\": \"Full job description We&rsquo;re looking for a strategic partner to fill our Customer Support Representative role. Our quest to find remarkable individuals who want to embark on a career journey is at an all-time high. We provide a unique environment for our Customer Support Representatives where they feel like they belong, they are challenged at work, and they are utilizing their talents to make a positive impression. We envision creating the most remarkable customer experiences from the moment we engage a customer. Regardless, if you&rsquo;ve never worked in customer service, you&rsquo;ve probably been a customer. So, the best message is for our Customer Support Representatives to serve customers the way they want to be served. If you consider yourself a team player, solutions-driven, a strong communicator, and a heart for service, then our Customer Support Representative is the next great career move! Customer Support Representative Responsibilities: \n\tProvide product and service information to customers by answering questions and offering assistance \tOffer tailored solutions to customers that exceed their needs by actively listening to their needs and concerns \tObtain a comprehensive knowledge of our services, products, and sales promotions by attending company meetings and client webinars \tOutperform standards and expectations with a positive attitude, friendly demeanor, and rigorous determination \tEngage in continuous learning opportunities and meetings to drive sales margins and improve the customer experience \tEnsure actions comply with company policies and guidelines \tInitiate contact with customers, authorized third parties, and vendors to generate sales accounts \tKeep up-to-date records of customer interactions and sales transactions \nAre you someone who has the: \n\tAbility to be proactive and efficient time management skills \tAbility to thrive under pressure, execute critiques with ease, and manage multiple tasks simultaneously \tAbility to use appropriate analysis, judgment, and logic when solving problems and making decisions \tAbility to negotiate effectively, close sales, and apply effective questioning and listening skills \tAbility to remain calm and respectful under pressure \nEducation\/Experience We Are Looking For in a Customer Support Representative: \n\tHigh School Diploma or equivalent required \tBachelor&rsquo;s Degree preferred but not required \t0-2 years of previous experience in customer support, retail, enrollment, or sales \nCustomer Support Representative \",   \"identifier\": {     \"@type\": \"PropertyValue\",     \"name\": \"New York Life Insurance\",     \"value\": \"18363\"   },   \"hiringOrganization\" : {     \"@type\": \"Organization\",     \"name\": \"New York Life Insurance\",     \"logo\": \"https:\/\/taggerjobs.org\/upload\/images_(21).png\"   },   \"employmentType\": \"Full Time\",   \"datePosted\": \"2024-07-24\",   \"validThrough\": \"2024-12-31\",   \"jobLocation\": {     \"@type\": \"Place\",     \"address\": {       \"@type\": \"PostalAddress\",       \"streetAddress\": \"Little Rock\",       \"addressLocality\": \"Arkansas\",       \"postalCode\": \"71601\",       \"addressCountry\": \"5\"     }   },   \"baseSalary\": {     \"@type\": \"MonetaryAmount\",     \"currency\": \"USD\",     \"value\": {       \"@type\": \"QuantitativeValue\",       \"minValue\": 32,       \"maxValue\": 38,       \"unitText\": \"HOUR\"     }   },   \"experienceRequirements\": \"2\" } <\/script><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Full job description We\u2019re looking for a strategic partner to fill our Customer Support Representative role. Our quest to find remarkable individuals who want to embark on a career journey is at an all-time high. We provide a unique environment for our Customer Support Representatives where they feel like they belong, they are challenged at [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Customer Support Representative - Latest Remote Jobs in USA<\/title>\n<meta name=\"description\" content=\"Customer Support Representative\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/exam4sure.com\/jobs\/customer-support-representative-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Support Representative - Latest Remote Jobs in USA\" \/>\n<meta property=\"og:description\" content=\"Customer Support Representative\" \/>\n<meta property=\"og:url\" content=\"https:\/\/exam4sure.com\/jobs\/customer-support-representative-2\/\" \/>\n<meta property=\"og:site_name\" content=\"Latest Remote Jobs in USA\" \/>\n<meta property=\"og:image\" content=\"https:\/\/tamsconsultants.com\/blog\/wp-content\/uploads\/2024\/03\/apply-300x99.jpg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/exam4sure.com\/jobs\/customer-support-representative-2\/\",\"url\":\"https:\/\/exam4sure.com\/jobs\/customer-support-representative-2\/\",\"name\":\"Customer Support Representative - 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