{"id":21637,"date":"2024-07-23T08:35:56","date_gmt":"2024-07-23T08:35:56","guid":{"rendered":"https:\/\/exam4sure.com\/jobs\/?page_id=21637"},"modified":"2024-07-23T08:35:56","modified_gmt":"2024-07-23T08:35:56","slug":"customer-service-representative-19","status":"publish","type":"page","link":"https:\/\/exam4sure.com\/jobs\/customer-service-representative-19\/","title":{"rendered":"Customer Service Representative"},"content":{"rendered":"<p><strong>Full job description<\/strong><\/p>\n<p>Opportunity to join an exciting fiber broadband start-up in the Dallas Fort Worth area. The individual will play a critical role in the team, effectively operating as the conductor of the orchestra! The role itself touches a number of different areas (we don&#8217;t believe in putting people in boxes!), including customer operations, customer experience &amp; installation scheduling.<\/p>\n<p>Making sure we deliver on our customer promise, ensuring we &#8220;own it&#8221; when we get things wrong and playing a key part in contributing to the development of our team culture, our commitment to excellence and our core values are all key requirements. This suits a high-energy, positive-mindset individual with a &#8220;just do it&#8221; and fun attitude.<\/p>\n<h6><a href=\"https:\/\/joblagii.com\/company\/Albertsons\">Customer Service Representative<\/a><\/h6>\n<p><strong>Key Responsibilities<\/strong><\/p>\n<ul>\n<li>Respond to customer inquiries via phone, email, and live chat<\/li>\n<li>Resolve product or service problems by clarifying the customer\u2019s complaint, determining the cause of the problem, selecting and explaining the best solution, and following up to ensure resolution.<\/li>\n<li>Manage the dispatching of field techs for installations and repairs<\/li>\n<li>Entering data necessary to the completion of the work order (i.e., equipment inventory numbers, arrival \/ completion times).<\/li>\n<li>Monitoring technician work progress vs. scheduled appointment windows.<\/li>\n<li>Collaborate internally with stakeholders to relay identified product improvements based on inbound inquiries<\/li>\n<\/ul>\n<h6><a href=\"https:\/\/joblagii.com\/company\/Albertsons\">Customer Service Representative<\/a><\/h6>\n<p><strong>Qualifications &amp; experience<\/strong><\/p>\n<ul>\n<li>Preferred bachelors degree, however not mandatory<\/li>\n<li>Past experience working in a call center \/ customer service representative<\/li>\n<li>Strong interpersonal and communication skills, with the ability to engage effectively with diverse groups<\/li>\n<li>Proven track record of planning and executing on procedures and processes<\/li>\n<li>Ability to work independently and as part of a team, demonstrating leadership and initiative<\/li>\n<\/ul>\n<h6><a href=\"https:\/\/joblagii.com\/company\/Albertsons\">Customer Service Representative<\/a><\/h6>\n<p><strong>What we offer<\/strong><\/p>\n<ul>\n<li>A vibrant, growing, and supportive work environment where innovation and initiative are encouraged<\/li>\n<li>Competitive salary and benefits package<\/li>\n<li>Opportunities for professionals development and growth<\/li>\n<li>The chance to make a significant impact in communities by enhancing connectivity and fostering partnerships<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: center;\"><strong>Customer Service Representative<\/strong><\/h3>\n<p style=\"text-align: center;\"><a href=\"https:\/\/joblagii.com\/company\/Albertsons\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-19403\" src=\"https:\/\/tamsconsultants.com\/blog\/wp-content\/uploads\/2024\/03\/apply-300x99.jpg\" alt=\"\" width=\"300\" height=\"99\" \/><\/a><\/p>\n<p>\u00a0<script type=\"application\/ld+json\"> {   \"@context\": \"https:\/\/schema.org\/\",   \"@type\": \"JobPosting\",   \"title\": \"Customer Service Representative\",   \"description\": \"Full job description Opportunity to join an exciting fiber broadband start-up in the Dallas Fort Worth area. 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The individual will play a critical role in the team, effectively operating as the conductor of the orchestra! 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