{"id":21507,"date":"2024-07-20T08:02:19","date_gmt":"2024-07-20T08:02:19","guid":{"rendered":"https:\/\/exam4sure.com\/jobs\/?page_id=21507"},"modified":"2024-07-20T08:02:19","modified_gmt":"2024-07-20T08:02:19","slug":"customer-service-representative-17","status":"publish","type":"page","link":"https:\/\/exam4sure.com\/jobs\/customer-service-representative-17\/","title":{"rendered":"Customer Service Representative"},"content":{"rendered":"<p><strong>DESCRIPTION<\/strong><\/p>\n<p>Johnson &amp; Johnson is currently seeking\u00a0a\u00a0<strong>Customer Service Representative\u00a0<\/strong><strong>\u00a0\u00a0<\/strong>to join our team located in Shefayim, Israel.<\/p>\n<p>At Johnson &amp; Johnson,\u202fwe believe health is everything. Our strength in healthcare innovation empowers us to build a\u202fworld where complex diseases are prevented, treated, and cured,\u202fwhere treatments are smarter and less invasive, and\u202fsolutions are personal.<\/p>\n<p>Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https:\/\/www.jnj.com\/.<\/p>\n<h5><a href=\"https:\/\/joblagii.com\/company\/Johnson-Johnson\">Customer Service Representative<\/a><\/h5>\n<p><strong>As a\u00a0Customer Service Representative\u00a0you will be responsible for:<\/strong><\/p>\n<ul>\n<li>Process orders, inquiries, complaints, and general information via phone, email.<\/li>\n<li>Handle failed EDI and E-Commerce orders and manage automation processes.<\/li>\n<li>Coordinate between Supply Chain and sales teams.<\/li>\n<li>Maintain SLAs and EMEA metrics.<\/li>\n<li>Stay updated on product, system, and commercial knowledge.<\/li>\n<li>Support sales and marketing initiatives and process customer returns.<\/li>\n<li>Manage credit and debit notes, outbound automation campaigns, and customer visits.<\/li>\n<li>Report on metrics and support system setup and testing for automation campaigns.<\/li>\n<li>Handle product recalls and outbound calls.<\/li>\n<li>Outbound calls to customers for support and assistance<\/li>\n<\/ul>\n<h5><a href=\"https:\/\/joblagii.com\/company\/Johnson-Johnson\">Customer Service Representative<\/a><\/h5>\n<p><strong>QUALIFICATIONS<\/strong><\/p>\n<ul>\n<li>BA &#8211; advantage<\/li>\n<li>Experience in a customer service role.<\/li>\n<li>Self-motivated team player.<\/li>\n<li>Proactive problem solver and complaint handler.<\/li>\n<li>Strong computer skills \u2013 Word, Excel, and Outlook.<\/li>\n<li>Excellent verbal and written communication skills \u2013 both in Hebrew and English<\/li>\n<li>Ability to work well under pressure.<\/li>\n<li>Ability to work and learn independently<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: center;\"><strong>Customer Service Representative<\/strong><\/h3>\n<p style=\"text-align: center;\"><a href=\"https:\/\/joblagii.com\/company\/Johnson-Johnson\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-19403\" src=\"https:\/\/tamsconsultants.com\/blog\/wp-content\/uploads\/2024\/03\/apply-300x99.jpg\" alt=\"\" width=\"300\" height=\"99\" \/><\/a><\/p>\n<p>\u00a0<script type=\"application\/ld+json\"> {   \"@context\": \"https:\/\/schema.org\/\",   \"@type\": \"JobPosting\",   \"title\": \"Customer Service Representative\",   \"description\": \"DESCRIPTION Johnson &amp; Johnson is currently seeking&nbsp;a&nbsp;Customer Service Representative&nbsp;&nbsp;&nbsp;to join our team located in Shefayim, Israel.&nbsp; At Johnson &amp; Johnson,\u202fwe believe health is everything. Our strength in healthcare innovation empowers us to build a\u202fworld where complex diseases are prevented, treated, and cured,\u202fwhere treatments are smarter and less invasive, and\u202fsolutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https:\/\/www.jnj.com\/.\u202f &nbsp; As a&nbsp;Customer Service Representative&nbsp;you will be responsible for: \n\tProcess orders, inquiries, complaints, and general information via phone, email. \tHandle failed EDI and E-Commerce orders and manage automation processes. \tCoordinate between Supply Chain and sales teams. \tMaintain SLAs and EMEA metrics. \tStay updated on product, system, and commercial knowledge. \tSupport sales and marketing initiatives and process customer returns. \tManage credit and debit notes, outbound automation campaigns, and customer visits. \tReport on metrics and support system setup and testing for automation campaigns. \tHandle product recalls and outbound calls. \tOutbound calls to customers for support and assistance \nQUALIFICATIONS \n\tBA - advantage&nbsp; \tExperience in a customer service role. \tSelf-motivated team player. \tProactive problem solver and complaint handler. \tStrong computer skills &ndash; Word, Excel, and Outlook. \tExcellent verbal and written communication skills &ndash; both in Hebrew and English \tAbility to work well under pressure. \tAbility to work and learn independently \n&nbsp; Customer Service Representative \",   \"identifier\": {     \"@type\": \"PropertyValue\",     \"name\": \"Johnson & Johnson\",     \"value\": \"18252\"   },   \"hiringOrganization\" : {     \"@type\": \"Organization\",     \"name\": \"Johnson & Johnson\",     \"logo\": \"https:\/\/taggerjobs.org\/upload\/Johnson_Johnson.png\"   },   \"employmentType\": \"Full Time\",   \"datePosted\": \"2024-07-20\",   \"validThrough\": \"2024-12-31\",   \"jobLocation\": {     \"@type\": \"Place\",     \"address\": {       \"@type\": \"PostalAddress\",       \"streetAddress\": \"Juneau\",       \"addressLocality\": \"Arizona\",       \"postalCode\": \"85001\",       \"addressCountry\": \"5\"     }   },   \"baseSalary\": {     \"@type\": \"MonetaryAmount\",     \"currency\": \"USD\",     \"value\": {       \"@type\": \"QuantitativeValue\",       \"minValue\": 32,       \"maxValue\": 38,       \"unitText\": \"HOUR\"     }   },   \"experienceRequirements\": \"2\" } <\/script><\/p>\n","protected":false},"excerpt":{"rendered":"<p>DESCRIPTION Johnson &amp; Johnson is currently seeking\u00a0a\u00a0Customer Service Representative\u00a0\u00a0\u00a0to join our team located in Shefayim, Israel. At Johnson &amp; Johnson,\u202fwe believe health is everything. Our strength in healthcare innovation empowers us to build a\u202fworld where complex diseases are prevented, treated, and cured,\u202fwhere treatments are smarter and less invasive, and\u202fsolutions are personal. Through our expertise in [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Customer Service Representative - Latest Remote Jobs in USA<\/title>\n<meta name=\"description\" content=\"Customer Service Representative\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/exam4sure.com\/jobs\/customer-service-representative-17\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Service Representative - Latest Remote Jobs in USA\" \/>\n<meta property=\"og:description\" content=\"Customer Service Representative\" \/>\n<meta property=\"og:url\" content=\"https:\/\/exam4sure.com\/jobs\/customer-service-representative-17\/\" \/>\n<meta property=\"og:site_name\" content=\"Latest Remote Jobs in USA\" \/>\n<meta property=\"og:image\" content=\"https:\/\/tamsconsultants.com\/blog\/wp-content\/uploads\/2024\/03\/apply-300x99.jpg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/exam4sure.com\/jobs\/customer-service-representative-17\/\",\"url\":\"https:\/\/exam4sure.com\/jobs\/customer-service-representative-17\/\",\"name\":\"Customer Service Representative - 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