{"id":14298,"date":"2024-05-17T08:11:06","date_gmt":"2024-05-17T08:11:06","guid":{"rendered":"https:\/\/exam4sure.com\/jobs\/?page_id=14298"},"modified":"2024-05-17T08:11:06","modified_gmt":"2024-05-17T08:11:06","slug":"customer-service-representative-remote","status":"publish","type":"page","link":"https:\/\/exam4sure.com\/jobs\/customer-service-representative-remote\/","title":{"rendered":"Customer Service Representative- REMOTE"},"content":{"rendered":"<h6 class=\"title\">Job Description<\/h6>\n<p>Half of the fun of Sierra is the thrill of the find. And the other half is putting the products to use on an actual adventure. Same with working here. It\u0092s an environment of endless possibilities, where everyone is empowered to think on their feet, evolve our processes, and embrace the many opportunities that come with the unknown.<\/p>\n<p>If this sounds like you, come work with us. Come Discover Different.<\/p>\n<p>Posting Notes: Sierra Trading Post 5025 Office 1151 Customer Services || 5025 Campstool Rd. || Cheyenne || WY || 82007<\/p>\n<p>_**Are you looking for a chance to work at home for a period of time before returning to an office environment? TJX is looking for Customer Service Representatives who can work from home. Candidates must have reliable internet access at their home. and live in one of the following states: Wyoming, Alabama, Florida, Georgia, Kansas, Louisiana, Nebraska, Texas, North Dakota, and Arkansas**_<\/p>\n<p>_**Full-Time and Part-Time positions available!!**_<\/p>\n<p><strong>**JOB SUMMARY:**<\/strong><\/p>\n<p>The Customer Service Representative answers toll free customer service calls and correspondence, including letters, and internet e-mails. They field customer questions, resolve standard customer complaints, document information into the call tracking system and ensure effective communication at all levels. The Customer Service Representative also provides support for monitoring Facebook and Twitter to respond to customer comments\/questions to encourage a higher level of engagement and for additional assistance as needed.<\/p>\n<p><strong>**RESPONSIBILITIES:**<\/strong><\/p>\n<p>\u2013 Respond accurately, promptly and effectively to all forms of customer communication, including phones, letters, and e-mail.<br \/>\n\u2013 Resolve difficult and sensitive customer issues in an objective and timely manner, using problem solving and negotiation skills. Communicates with Regional Vice Presidents, District Managers, Store Managers and Home Office personnel to resolve problems and answer questions.<br \/>\n\u2013 Document customers and store information into call tracking system.<br \/>\n\u2013 Promote a positive Company image to support Customer Service objectives and mission statement.<br \/>\n\u2013 Compose personal replies to customer letters and\/or e-mails and maintain assigned reports.<br \/>\n\u2013 Updates customer addresses for the Loyalty Program and adjusts reward points as needed.<br \/>\n\u2013 Makes sound judgment calls that align with the brand, escalation and customer service policies for social media customer related issues.<br \/>\n\u2013 Ability to multi-task in a fast-paced environment and capable of moderating a high volume of inbound content<\/p>\n<p>***Candidates must utilize a cable internet provider and can not be serviced through a satelite internet provider.**<\/p>\n<p><strong>**QUALIFICATIONS:**<\/strong><\/p>\n<p>\u2013 1 to 3 years of retail customer service or call center experience and proven conflict management skills<br \/>\n\u2013 Flexible mindset, oriented towards conflict resolution<br \/>\n\u2013 Strong listening skills<br \/>\n\u2013 Ability to prioritize work<br \/>\n\u2013 Excellent verbal and written communication skills<br \/>\n\u2013 PC knowledge<br \/>\n\u2013 Typing skills<\/p>\n<p>At Sierra, we embrace the unknown? \u2013 and support each other on the journey. Every day is a chance to reinvent what\u0092s possible within our stores. We\u0092re not afraid to scale mountains to Discover Different. That kind of fearless attitude extends throughout the entire TJX family, which includes TJ Maxx, Marshalls, HomeGoods, and Homesense.<\/p>\n<p>Discover Different also means that we embrace each other\u0092s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.<\/p>\n<p>Posting Notes: Sierra Trading Post 5025 Office 1151 Customer Services || 5025 Campstool Rd. || Cheyenne || WY || 82007<\/p>\n<h3 style=\"text-align: center;\">Customer Service Representative- REMOTE<\/h3>\n<p><a href=\"https:\/\/joblagii.com\/\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-2008 aligncenter\" src=\"https:\/\/exam4sure.com\/jobs\/wp-content\/uploads\/2023\/12\/depositphotos_411304996-stock-illustration-apply-now-button-rounded-sign-300x159.jpg\" alt=\"\" width=\"300\" height=\"159\" \/><\/a><\/p>\n<p><script type=\"application\/ld+json\" class=\"saswp-schema-markup-output\">\n[{\"@context\":\"https:\/\/schema.org\/\",\"@type\":\"JobPosting\",\"@id\":\"https:\/\/wfh.mysmartpros.com\/jobs\/customer-service-representative-remote-56\/https:\/\/wfh.mysmartpros.com\/jobs\/customer-service-representative-remote-56\/\",\"datePosted\":\"2024-05-17T16:00:27+00:00\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"mysmartpros\",\"sameAs\":\"https:\/\/wfh.mysmartpros.com\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressCountry\":\"US\"}},\"baseSalary\":{\"@type\":\"MonetaryAmount\",\"value\":{\"@type\":\"QuantitativeValue\",\"unitText\":\"HOUR\"},\"currency\":\"USD\"},\"estimatedSalary\":{\"@type\":\"MonetaryAmount\",\"value\":{\"@type\":\"QuantitativeValue\"}},\"title\":\"Customer Service Representative- REMOTE\",\"description\":\" \\r\\n<\/p>\n<div>\n<p>\\n\\t<\/p>\n<h3 class=\\\"title\\\">Job Description<\/h3>\n<p>\\n\\t\\n<\/p>\n<p>Half of the fun of Sierra is the thrill of the find. And the other half is putting the products to use on an actual adventure. Same with working here. It\u0092s an environment of endless possibilities, where everyone is empowered to think on their feet, evolve our processes, and embrace the many opportunities that come with the unknown.<\/p>\n<p>\\n\\n<\/p>\n<p>If this sounds like you, come work with us. Come Discover Different.<\/p>\n<p>\\n<\/p>\n<p>Posting Notes: Sierra Trading Post 5025 Office 1151 Customer Services || 5025 Campstool Rd. || Cheyenne || WY || 82007<\/p>\n<p>\\n<\/p>\n<p>_**Are you looking for a chance to work at home for a period of time before returning to an office environment?  TJX is looking for Customer Service Representatives who can work from home. Candidates must have reliable internet access at their home. and live in one of the following states: Wyoming, Alabama, Florida, Georgia, Kansas, Louisiana, Nebraska, Texas, North Dakota, and Arkansas**_<\/p>\n<p>\\n<\/p>\n<p>_**Full-Time and Part-Time positions available!!**_ <\/p>\n<p>\\n\\n<\/p>\n<p>**JOB SUMMARY:**<\/p>\n<p>\\n<\/p>\n<p>The Customer Service Representative answers toll free customer service calls and correspondence, including letters, and internet e-mails. They field customer questions, resolve standard customer complaints, document information into the call tracking system and ensure effective communication at all levels. The Customer Service Representative also provides support for monitoring Facebook and Twitter to respond to customer comments\/questions to encourage a higher level of engagement and for additional assistance as needed.<\/p>\n<p>\\n\\n<\/p>\n<p>**RESPONSIBILITIES:**<\/p>\n<p>\\n<\/p>\n<p>\u2013   Respond accurately, promptly and effectively to all forms of customer communication, including phones, letters, and e-mail.<br \/>\u2013   Resolve difficult and sensitive customer issues in an objective and timely manner, using problem solving and negotiation skills.  Communicates with Regional Vice Presidents, District Managers, Store Managers and Home Office personnel to resolve problems and answer questions.<br \/>\u2013   Document customers and store information into call tracking system.<br \/>\u2013   Promote a positive Company image to support Customer Service objectives and mission statement.<br \/>\u2013   Compose personal replies to customer letters and\/or e-mails and maintain assigned reports.<br \/>\u2013   Updates customer addresses for the Loyalty Program and adjusts reward points as needed.<br \/>\u2013   Makes sound judgment calls that align with the brand, escalation and customer service policies for social media customer related issues.<br \/>\u2013   Ability to multi-task in a fast-paced environment and capable of moderating a high volume of inbound content<\/p>\n<p>\\n\\n<\/p>\n<p>***Candidates must utilize a cable internet provider and can not be serviced through a satelite internet provider.**<\/p>\n<p>\\n<\/p>\n<p>**QUALIFICATIONS:**<\/p>\n<p>\\n\\n<\/p>\n<p>\u2013   1 to 3 years of retail customer service or call center experience and proven conflict management skills<br \/>\u2013   Flexible mindset, oriented towards conflict resolution<br \/>\u2013   Strong listening skills<br \/>\u2013   Ability to prioritize work<br \/>\u2013   Excellent verbal and written communication skills<br \/>\u2013   PC knowledge<br \/>\u2013   Typing skills<\/p>\n<p>\\n<\/p>\n<p>At Sierra, we embrace the unknown? \u2013 and support each other on the journey. Every day is a chance to reinvent what\u0092s possible within our stores. We\u0092re not afraid to scale mountains to Discover Different. That kind of fearless attitude extends throughout the entire TJX family, which includes TJ Maxx, Marshalls, HomeGoods, and Homesense.<\/p>\n<p>\\n\\n<\/p>\n<p>Discover Different also means that we embrace each other\u0092s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.<\/p>\n<p>\\n<\/p>\n<p> Posting Notes: Sierra Trading Post 5025 Office 1151 Customer Services || 5025 Campstool Rd. || Cheyenne || WY || 82007<\/p>\n<p>\\n\\n<\/p>\n<p><a href=\\\"https:\/\/vacancyglobal.com\/register-candidate\/\\\">Apply Job!<\/a><\/p>\n<p>\\n\\n<!-- AI CONTENT END 1 -->\\n\\n\\t<\/div>\n<p>\\r\\n<br \/>\\r\\n\",\"url\":\"https:\/\/wfh.mysmartpros.com\/jobs\/customer-service-representative-remote-56\/\",\"validThrough\":\"2024-12-31\",\"employmentType\":\"PART_TIME\",\"applicantLocationRequirements\":{\"@type\":\"Country\",\"name\":\"US\"},\"jobLocationType\":\"TELECOMMUTE\"}]<\/script><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Job Description Half of the fun of Sierra is the thrill of the find. And the other half is putting the products to use on an actual adventure. Same with working here. It\u0092s an environment of endless possibilities, where everyone is empowered to think on their feet, evolve our processes, and embrace the many opportunities [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Customer Service Representative- REMOTE - Latest Remote Jobs in USA<\/title>\n<meta name=\"description\" content=\"Customer Service Representative- REMOTE\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/exam4sure.com\/jobs\/customer-service-representative-remote\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Service Representative- REMOTE - 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