Work From Home Aetna ( Pharmacy Service Representative ) @ Click Me To Apply
Hiring Organization:- Aetna
Post Name:- Pharmacy Service Representative
Qualifications:- High School
Industry:- Private
Employment Type:- Full Time
Work Hours:- 8 Hours
Salary:- $20-$30/hour
Locations:- Mississippi, USA
About the company: Aetna Inc is an American-managed healthcare company that sells traditional and consumer-directed healthcare insurance and related services, such as medical, pharmaceutical, dental, behavioral health, long-term care, and disability plans, primarily through employer-paid (fully or partly) insurance and benefit programs, and through Medicare. Work From Home Aetna.
Full Job Description:
The position interacts without delay with sufferers to influence frequent usage, and therapy changes, answer questions, remedy troubles, offer education, and maintain our organization’s recognition as a first-rate provider. It calls for impartial and self-directed overall performance even when operating across a more team.
The number one position of this position specializes in speaking the blessings of generics or other appropriate therapy to sufferers to present usual financial savings to sufferers and clients. This function will work intently with the specialty initiatives team to behavior-familiar conversions or therapy modifications on focused medications at the same time as working closely with the affected person.
Moreover, PSR is responsible for several adherence outreach efforts to ensure our patients are staying on their medications and last adherent and compliant with their treatment plans.
PSRs will efficaciously handle incoming or outgoing telephone calls to sufferers, clients, and other customers at the same time as proactively gaining patient and order statistics. This function calls for an operating knowledge of coverage, fitness care, compensation-related necessities for shelling out, processing of recent referrals, and offering consumer education, and habitual evaluation and hassle identity with appropriate escalation to a pharmacist.
- Our pharmacy has a hi-strength culture and we’re obsessed with supplying wonderful customer support with empathy while resolving the patients’ questions about the first name. In case you get pride means of knowing that you have helped a person, follow today.
- We have comprehensive training software to ensure your fulfillment on the crew.
We provide work-at-home flexibility in case you meet standards. Work-from-home qualifications consist of but are not limited to preserving your very own internet with authorized pace necessities and a comfortable workspace loose from distractions. Adherence to HIPAA and governmental compliance is required in this function.
- That team works Monday-Friday, weekends off. Timetable alternatives are designed to create a bendy work timetable for those balancing priorities in and outside of work. Days off and hours can also range, although you will have a fixed schedule.
- We offer a complete advantages package deal that incorporates clinical, dental, imaginative, and prescient insurance as well as a wide range of supplemental blessings and discount programs. We offer an entire PTO package for full-time colleagues together with 10 paid agency holidays.
Our software method is 2 simple steps:
- Apply online
- Take our digital job Tryout to speedy track the recruitment technique and start your profession with Aetna!
This pay variety represents the bottom hourly fee or base annual full-time earnings for all positions inside the activity grade within which this position falls. The actual base profits provided will depend on a selection of things including revel in, education, geography, and other applicable elements. This function is eligible for a Aetna health bonus, commission, or brief-time period incentive application in addition to the bottom pay variety listed above.
Similarly in your reimbursement, experience the rewards of an organization that puts our heart into being concerned for our colleagues and our groups. The corporation offers a complete variety of scientific, dental, imaginative, and prescient blessings. Eligible employees may additionally sign up for the organization’s 401(okay) retirement financial savings plan, and a worker inventory buy Plan is also available for eligible employees. The business enterprise provides a completely-paid term life coverage plan to eligible personnel, and quick-time period and long-term incapacity benefits. Aetna Fitness also offers several well-being packages, training help, loose improvement courses, a Aetna shop bargain, and discount packages with participating partners. As for break days, corporation employees experience Paid break days (PTO) or vacation pay, as well as paid vacations for the duration of the calendar 12 months. Several paid vacations, sick time, and different days without work are provided steadily with relevant national laws and organization rules.
- For greater exact statistics on available advantages, please go to
- Jobs.AetnaHealth.Com/benefits
Required qualifications:
- 1+ years of customer service enjoy managing and resolving consumer wishes over the smartphone
- 6+ months of high-quantity customer service experience running in Windows, Microsoft, or every other comparable software
Preferred qualifications:
- earlier Healthcare revel in blessings, coverage, or prescriptions plus.
- cozy relating to clients in a patient and the empathic way that demonstrates a proper issue for improving their high quality of life.
- Schooling
- Verifiable excessive school diploma, GED, or equally required.
Work From Home Aetna
Responsibilities:
- Greet and assist customers in a friendly and professional manner.
- Understand customer needs and recommend appropriate products or services.
- Demonstrate product knowledge and provide accurate information to customers.
- Assist in product selection, suggesting alternatives and options where applicable.
- Make business transactions, manage money, and process payments with precision.
- Keep the sales area clean and organized, ensuring that merchandise is displayed correctly.
- Monitor product status and assist with returns and returns.
- Collaborate with team members to achieve individual and team marketing goals.
- Build and maintain strong customer relationships through excellent service.
- Stay connected with product knowledge, promotions, and company policy.
- Handle customer inquiries, concerns, and complaints in a professional manner.
- Follow all company safety policies, procedures, and procedures.
Work From Home Aetna
Eligibility:
- High school diploma or equivalent.
- Previous sales or customer experience preferred.
- Strong communication and interpersonal skills.
- Excellent customer service skills and friendly approachable behavior.
- Ability to work in a fast-paced, team-oriented environment.
- Basic math skills and the ability to manage financial transactions.
- Attention to detail and attention to detail keeps the workplace clean and organized.
- Flexible working evenings, weekends, and holidays as needed.
- Knowledge of the products/services offered by the company is a plus.