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Hiring Organization:- Disney

Post Name:- Member Service Specialist I

Qualifications:- Bachelor Degree

Industry:- Private

Employment Type:- Full – Time

Work Hours:- 8 Hours

Salary:- $20-$30/hour

Locations:- Maryland, USA

About the company: The Walt Disney Company, commonly known as Disney, is an American multinational mass media and entertainment conglomerate that is headquartered at the Walt Disney Studios complex in Burbank, California.

Full Job Description:

Work Outline:

The Part Administration Center Expert responds to inbound calls from the two individuals and potential individuals who have demands regarding their current account(s) with Accomplices Government Credit Association or about possible new records. Gives a-list part administration and utilizations consultative deals methods to offer extra items/administrations. Utilizes numerous PC projects to see account data, perform exchanges, and record changes to the part’s record. Requires a help center around each part of communication fully intent on giving an unprecedented part insight and part unwavering ness

Obligations :

Handle inbound calls and give a-list part administration:
Answerable for accomplishing and sticking to all contact community execution norms, objectives, and targets.
Offers extra items and administrations to address the part’s issues while giving sensible arrangements and choices that will improve what is happening.
Follows appropriate Accomplices Government Credit Association cycles and methods while helping individuals.
Answers part needs.

Essential Capabilities :

Should have the option to work Half and half timetable
Composing capability. Capacity to talk and type all the while
Investigate normal PC/gadget issues on broadly utilized working frameworks, programs, and stages
Commonality and solace level working with new and arising innovation
Incredible client assistance abilities
Exhibited verbal and composed relational abilities; including phone behavior abilities
Shown cooperation abilities
Shown critical thinking and thinking abilities
Shown capacity to oversee compromise
Effectively adjusts to change; adaptable
Oversees time well; coordinated
Capacity to utilize shuffle numerous connected programming applications including Microsoft Standpoint
Shown information on portable and internet banking frameworks and highlights

Favored Capabilities:

Monetary administrations or banking or credit association experience liked
Call focus experience liked
Required Schooling:
Secondary Everyday schedule required

Extra Data:

Accessibility should fall within the Part Administration Center’s functional hours (Monday – Friday from 7:00 am – 10:00 pm EST and Saturdays from 8:00 am – 5:00 pm EST).

Full-Time competitors should have access to work 40 hours every week.

If it’s not too much trouble, note: the initial half year of this job is Nearby Monday-Friday for the required settling preparing process. After the preparation has been finished, the methodology will move to Crossover.

This job is viewed as half and half, and that implies the representative will work a piece of their experience nearby from an Organization assigned area in Orlando FL, and the rest of their time from a distance.

Weekend Remote Jobs Near Me

Responsibilities:

Greet and assist customers in a friendly and professional manner.
Understand customer needs and recommend appropriate products or services.
Demonstrate product knowledge and provide accurate information to customers.
Assist in product selection, suggesting alternatives and options where applicable.
Make business transactions, manage money, and process payments with precision.
Keep the sales area clean and organized, ensuring that merchandise is displayed correctly.
Monitor product status and assist with returns and returns.
Collaborate with team members to achieve individual and team marketing goals.
Build and maintain strong customer relationships through excellent service.
Stay connected with product knowledge, promotions, and company policy.
Handle customer inquiries, concerns, and complaints in a professional manner.
Follow all company safety policies, procedures, and procedures.

Eligibility:

Previous sales or customer experience preferred.
Strong communication and interpersonal skills.
Excellent customer service skills and friendly approachable behavior.
Ability to work in a fast-paced, team-oriented environment.
Basic math skills and the ability to manage financial transactions.
Attention to detail and attention to detail keeps the workplace clean and organized.
Flexible working evenings, weekends, and holidays as needed.
Knowledge of the products/services offered by the company is a plus.