Walgreen Night Jobs 11pm-7am Work From Home In USA $21/Hour
Hiring Organization:- Walgreen
Post Name:- Call Center Representative
Qualifications:- Postgraduate Degree
Industry:- Private
Employment Type:- Full Time
Work Hours:- 8 Hours
Salary:- $21-$30/hour
Locations:- Arizona, USA
About the company: Walgreens is an American company that operates the second-largest pharmacy store chain in the United States, behind Aetna Health. It specializes in filling prescriptions, health and wellness products, health information, and photo services.
Full Job Description:
Work Rundown:
As per state and government guidelines, performs information passage and patient enrollment. Answerable for the goal of outsider oddballs and answering high-volume client requests, working under direct management. Adheres to guideline working techniques and performs obligations as per Organization strategies and systems. Answerable for utilizing drug store frameworks to get patient and medication data. Obligations might differ given the appointed division.
Work Liabilities:
Utilizing Walgreens solution information section techniques and rules processes new persistent enlistment by entering information into a suitable framework. Handles patient medicine demands inside HIPAA rules and enters top-off orders for handling. Investigates to get missing remedy data, and decipher clinical shortenings (SIG codes). Settle all information passage-related to special cases.
Handles correspondence to patients (inbound calls, visits, messages) and settles outbound decisions to prescribers and patients depending on the situation.
Settle Outsider Oddballs by surveying, gathering data, making redressed, and resubmitting for handling as per individual arrangement necessities. Settles on phone decisions to back up plans and others to get data, gain abrogate endorsement, or in any case settle the Outsider Oddballs.
Gives help to Drug specialists, both those in the office and those in different areas. Recognizes and conveys issues to senior-level staff as fitting.
Should acquire a dynamic specialist permit or certificate within the initial 90 days, and keep a functioning expert permit or affirmation.
Walgreen Night Jobs 11pm-7am Work From Home
Fundamental Capabilities
Fundamental level PC abilities (for instance: fire up and close down PC, use the mouse to point and snap, begin and close projects, switch between programs, save records, print reports as well as access data online).
Essential Web crawler’s abilities to incorporate opening a program, composing URLs in the right area, utilizing a web search tool, bookmarking a webpage, exploring utilizing back/forward/stop fastens, and finishing up structures on the web.
Transitional level keyboarding abilities (no less than 25 WPM, typing by memory, arranging reports).
Impart successfully recorded as a hard copy and verbally.
Walgreen Night Jobs 11pm-7am Work From Home In USA $21/Hour
Responsibilities:
- Greet and assist customers in a friendly and professional manner.
- Understand customer needs and recommend appropriate products or services.
- Demonstrate product knowledge and provide accurate information to customers.
- Assist in product selection, suggesting alternatives and options where applicable.
- Make business transactions, manage money, and process payments with precision.
- Keep the sales area clean and organized, ensuring that merchandise is displayed correctly.
- Monitor product status and assist with returns and returns.
- Collaborate with team members to achieve individual and team marketing goals.
- Build and maintain strong customer relationships through excellent service.
- Stay connected with product knowledge, promotions, and company policy.
- Handle customer inquiries, concerns, and complaints in a professional manner.
- Follow all company safety policies, procedures, and procedures.
Eligibility:
- Previous sales or customer experience preferred.
- Strong communication and interpersonal skills.
- Excellent customer service skills and friendly approachable behavior.
- Ability to work in a fast-paced, team-oriented environment.
- Basic math skills and the ability to manage financial transactions.
- Attention to detail and attention to detail keeps the workplace clean and organized.
- Flexible working evenings, weekends, and holidays as needed.
- Knowledge of the products/services offered by the company is a plus.