Service & Operations Professional 90409
We want employees to feel proud about being part of a company that is committed to doing the right thing. You’ll have the opportunity to grow your career while developing personally and professionally through various resources and programs. New York Life is a relationship-based company and appreciates how both virtual and in-person interactions support our culture.
Service & Operations Professional
- Hybrid work schedule: work in office 4 days, work from home 1 day***
Service & Operations Professional 90409
Primary Responsibilities
- Provide excellent day-to-day customer service to agents, clients, and Field Management, either in person, over the phone, or through electronic communication
- Coordinate underwriting requirements by interacting with agents, clients, outside medical vendors, and underwriters
- Assist with workflow of applications for life products, annuities, contract changes, policy billing and initial and downstream accounting entries related to the new business process
- Answering incoming calls, greeting customers and potential agent candidates may be required
Service & Operations Professional 90409
Qualifications
- Associates, or Bachelor’s degree preferred, or equivalent years of related experience
- The ideal candidate should have 2 or more years of customer service and administrative experience
- Strong computer skills with proficiency in the Microsoft Office Suite
- Demonstrated ability to multitask effectively
- Strong written and verbal communication skills required
Service & Operations Professional 90409
Training & Development
Customer Service Representatives receive on-the-job training to learn about the insurance industry, product and policy provisions and transaction processing. Coaching and feedback is provided to help you gain the necessary skills to be successful.
Shift Information
This is a full-time position Monday through Friday. Candidates should be flexible to work any 7.5-hour shift between 8:00 AM – 5:00 PM during the work week.
Service & Operations Professional 90409
Salary
Competitive full-time base salary, overtime eligibility plus target bonus
Benefits
Paid Vacation, Health Care, 401K match, Pension Plan, Tuition Assistance, Flexible Spending Accounts, Student Loan Repayment Program
Career Opportunities
Service & Operations Professional 90409
New York Life offers a variety of corporate opportunities within the Service Organization, including management, quality control, training, underwriting and claims.
Service & Operations Professional 90409
“Top 10 Interview Questions”
- Can you tell us about yourself?
- What interests you about this position?
- What are your strengths?
- What are your weaknesses?
- Can you give an example of a time when you solved a problem creatively?
- How do you handle stress and pressure?
- How would you describe your work style?
- Can you tell us about a time when you had to work with a difficult
- colleague or supervisor?
- How do you stay organized and prioritize tasks?
- What are your long-term career goals?
Document Required:
- Required Documents for This Recruitment: The candidate should have this Document Before Apply Online. Candidates Are Suggested To Read
- the Official Notification Before Applying.
- Document – Qualifications certificate with mark sheets.
- Passport size Photographs
- Signature
How to apply:
- All the eligible candidates can apply for This Job as mentioned below
- Read the official notification carefully From the Official Website.
- Read the Notification Carefully Before Applying.
- Fill out The Application Form (The link Is Given Below)
- Attach the Required Document and Passport Size Photo with Signature.
- Then Submit. Done.
Service & Operations Professional 90409
