Part-Time American Express Jobs @privatejobspune ( Customer Care Professional ) @ Click Me To Apply
Hiring Organization:- American Express
Post Name:- Customer Care Professional
Qualifications:- Bachelor Degree
Industry:- Private
Employment Type:- Full Time
Work Hours:- 4 Hours
Salary:- $20-$30/hour
Locations:- Alabama, USA
About the company: American Express Company is an American multinational financial services corporation that specializes in payment cards. Headquartered in New York City, it is one of the most valuable companies in the world and one of the 30 components of the Dow Jones Industrial Average.
Full Job Description:
You Lead the Way. We Have You Covered.
At American Express, we know that with the right support, individuals and organizations can advance in unbelievable ways. Whether we’re supporting our clients’ monetary certainty to push forward, taking business higher than ever, or empowering individuals to investigate the world, our associates are continually rethinking what’s conceivable — and we’re glad to back one another constantly. At the point when you join #TeamAmex, you become a piece of a different local area of more than 60,000 partners, all with a shared objective to convey an extraordinary client experience consistently.
As a brand based on exceeding everyone’s expectations to give the best client experience, it is central to have the most extraordinary partners. As the substance of the organization, you can make positive communications with our clients consistently from arranging a special travel or way of life experience to assisting them with their regular requirements. Furthermore, you can develop your abilities through industry-driving preparation and continuous instructing, all while realizing how it affects persistently set the norm for elite, client-first assistance. Track down your put-in assistance on #TeamAmex.
Exceed all expectations at an organization that sets the norm for client-first help.
Part-Time American Express Jobs
Job and Obligations:
- Assist with pushing your group and its colleagues to progress.
- Here’s only some of what you’ll do in this job:
- Convey phenomenal help on inbound brings in a quick moving, organized client care climate by following our Client First way of thinking
- Talk with card individuals to grasp their requirements and design novel answers for every client, supporting the advantages of card participation, giving pertinent item offers that extend client commitment and result in quantifiable incentives for our card individuals
- Consistently develop key selling abilities, including building compatibility, understanding client needs, taking care of protests, and bringing deals to a close
- Address general and record explicit client requests; give clear and succinct data and refresh client account data, depending on the situation
- Use devices and assets to recognize custom arrangements and expect client needs, in our obligation to keep in touch goal
- Meet and surpass execution objectives that incorporate, yet are not restricted to, client overview results, deals rates, quality objectives, consistency guidelines, and efficiency targets
Part-Time American Express Jobs
Least Capabilities:
Demonstrated progress in a client support and consultative deals climate (two years+), enthusiastically building client reliability through excellent tuning in, consultative relationship building, cleverness, and solid composed and verbal correspondence
- Uprightness with overseeing delicate card part data and complying with all Administrative and Consistence rules connected with adjusting and deals rehearses
- Energy for consultative deals, prescribing items or arrangements customized to every client
- Versatility expected to proficiently deal with a constant flow of client calls, while adjusting execution to meet various measurements, really oversee through change, and stay positive in tough spots
- Capacity to adjust correspondence style to a wide assortment of characters and circumstances
- Obligation to execute criticism as a way to accomplish individual and group execution objectives
- Specialized wise to perform various tasks and explore through PC frameworks and applications with speed and precision
- Practicality and dependability, as it is basic you are working on time and stick to your timetable every day
- Secondary school confirmation or comparable required
Part-Time American Express Jobs
Favored Capabilities:
- Four-year certification liked
- Extra Necessities:
- Adaptability to work whenever between 6:00 am-2:00 am including ends of the week
- Work environment Adaptability: All day. Shift adaptability prerequisites
- American Express offers an incredible and different workspace. Superior execution is compensated with target-driven motivating forces
Part-Time American Express Jobs
Amex Flex –
At American Express, we know that with the right support, individuals and organizations can advance in fantastic ways. Whether we’re supporting our clients’ monetary certainty to push forward, taking business higher than ever, or empowering individuals to investigate the world, our associates are continually rethinking what’s conceivable — and we’re glad to back one another constantly. At the point when you join #TeamAmex, you become a piece of a different local area of north of 60,000 partners, all with a shared objective to convey an uncommon client experience consistently. We back our partners with the help they need to flourish, expertly and by and by. That is the reason we have Amex Flex, our undertaking working model that gives more noteworthy adaptability to partners while guaranteeing we save the significant parts of our extraordinary in-person culture. Contingent upon job and business needs, partners will either work nearby, in a crossover model (a blend of in-office and virtual days), or completely practically.
- Pay Reach: $20.00 to $21.65 hourly + reward + benefits
- The above addresses the normal time-based compensation range for this occupation demand. At last, in deciding your compensation, we’ll think about your area, experience, and other occupation-related factors.
- Business qualification to work with American Express in the U.S. is expected as the organization won’t seek visa sponsorship for these positions.
- We back our partners and their friends and family with advantages and projects that help their all-encompassing prosperity. That implies we focus on their physical, monetary, and psychological well-being through each phase of life. Benefits include:
Part-Time American Express Jobs
Serious base compensations
- Extra motivations
- 6% Organization Match on retirement reserve funds plan
- Free monetary instructing and monetary prosperity support
- Far-reaching clinical, dental, vision, disaster protection, and handicap benefits
- Adaptable work game plans and timetables with half-and-half and virtual choices with Amex Flex
- 20+ weeks paid parental leave for all guardians, paying little heed to orientation, presented for pregnancy, reception, or surrogacy
- Free admittance worldwide on location well-being focuses set up with attendants and specialists (contingent upon area)
- Free and secret directing help through our Sound Personalities program
- Profession advancement and preparing valuable open doors
Part-Time American Express Jobs
Responsibilities:
- Greet and assist customers in a friendly and professional manner.
- Understand customer needs and recommend appropriate products or services.
- Demonstrate product knowledge and provide accurate information to customers.
- Assist in product selection, suggesting alternatives and options where applicable.
- Make business transactions, manage money, and process payments with precision.
- Keep the sales area clean and organized, ensuring that merchandise is displayed correctly.
- Monitor product status and assist with returns and returns.
- Collaborate with team members to achieve individual and team marketing goals.
- Build and maintain strong customer relationships through excellent service.
- Stay connected with product knowledge, promotions, and company policy.
- Handle customer inquiries, concerns, and complaints in a professional manner.
- Follow all company safety policies, procedures, and procedures.
Eligibility:
- Previous sales or customer experience preferred.
- Strong communication and interpersonal skills.
- Excellent customer service skills and friendly approachable behavior.
- Ability to work in a fast-paced, team-oriented environment.
- Basic math skills and the ability to manage financial transactions.
- Attention to detail and attention to detail keeps the workplace clean and organized.
- Flexible working evenings, weekends, and holidays as needed.
- Knowledge of the products/services offered by the company is a plus.