Netflix Customer Support Jobs (Social Media, Full Time) $70-80$/Year

Hiring Organization:- Netflix

Post Name:- Learning and Development Program Manager (Customer Service)

Qualifications:- Bachelor Degree

Industry:- Private

Employment Type:- Full Time

Work Hours:- 8 Hours

Salary:- $70-$80/Year

Locations:- California

Netflix Customer Support Jobs (Social Media, Full Time) $70-80$/Year

Full Job Description:

At Netflix, we are forming the fate of worldwide diversion since we accept there is a superior method for watching. Our individuals need our assistance occasionally, and that is where our Worldwide Client support (CS) association centers: giving astounding connections to our endorsers all over the planet. Our objective is greatness, effortlessness, and returning our individuals once again to streaming.

Netflix is searching for a skilled Program Supervisor to join our LatAm CS Learning and Improvement (L&D) group in Alphaville. This job will work around the advancing necessities of the rethought hit focuses that make up our CS Tasks LatAm and be areas of strength for an of both our LatAm Group and Worldwide CS Learning and Improvement group.

Our Local CS L&D group gives initiative, client care, and instruments preparing that straightforwardly affects our representatives, our clients, and the business. This job reports to the LatAm Learning and Advancement Administrator in Alphaville and will have the potential chance to foster successful and connecting with opportunities for growth for the best call community specialists and pioneers in the business.

Obligations

Program The executives

Characterize, archive, and keep up with the extent of all territorial L&D projects. Make, track, and keep up with project plans. Foster a believing organization with the reevaluated call community accomplices in the district and be an important resource for all coaches in these rethought focuses, liable for fruitful preparation rollouts and dispatches.
Work intimately with the more extensive CS Learning and Advancement group and other key inside worldwide and provincial accomplices, and partners to guarantee arrangement around key needs and drives.

Learning Content Turn of events/Educational Plan

Utilizing various information sources, perform hole investigation for execution and preparing amazing open doors, or advancements to recognize territorial and worldwide educational program needs for instrument based specialized and conduct delicate abilities. Focus on the significance of recognized holes, record and present techniques, discoveries, and suggestions to address execution holes.

Research content and additionally team up with well-informed authorities (SMEs) and other cross-useful partners to create reliable and precise territorially and universally legitimate preparation educational plan. Foster arrangements (e.g., teacher drove, virtual, e-learning, mixed, and so on) that give significant, testing, and useful growth opportunities. Foster fundamental course insurance including facilitator and student materials, show media, work helps, and information checks. Settle materials through audits, pilot tests, and so on, and have the option to quantify and show the effect of these preparation programs.

Help

Convey learning material in up close and personal and virtual conditions to authority crowds and pilot any recently planned educational program. Run train-the-coach programs for call focus mentors. Mentor and foster call place pioneers to co-work with the conveyance of learning material.

Merchant The executives and Relationship Building

Join forces with the preparation and functional groups of our re-appropriated call community sellers in the locale and add to the general exhibition of the CS business. Directing these groups to make progress with the correct course, backing, and drives. Having the option to fabricate and drive L&D administration for the merchants: information examination, seller support group structure, consumption system, assessment structure, and so on.

Partner The executives

Assemble and encourage solid associations with territorial CS partners at Netflix and be a successful voice of the provincial L&D group. Being a functioning accomplice to the general CS business by teaming up on learning open doors, needs, and effect. Teaming up with other business pioneers and changing functional open doors into L&D amazing open doors.

What You Ought to Have

5+ years experience planning delicate abilities and instruments mastering arrangements, including onboarding programs centered across various levels call focus specialists, senior call place specialists, arising pioneers, and senior pioneer crowds.
Experience planning and working with gaining contributions that reach from a 15-minute elearning to multi-week homeroom encounters.
Experience making eLearnings, working with LMSs, and computerized learning techniques and instruments is profoundly liked.
Strong help insight in different educator drove programs for different crowds and training abilities.
Project the executives experience, capacity to work together with a group and partners, impart really, and focusing on detail.
Experience working in a quick moving, results-situated, information driven climate.
Elevated degree of autonomy and capacity to really work and deal with own time.
Four year certification in educational plan or a connected certification, Graduate degree an or more.
Conversant in Portuguese and English. Spanish is an or more.
Experience working in a multifaceted worldwide climate is an or more.
Experience in satisfied/information the board is an or more.
Experience planning preparing educational program for administration, retail, or call focus directors/pioneers is an or more.
Experience with inventive help devices is an or more.

Netflix Customer Support Jobs (Social Media, Full Time) $70-80$/Year

“Top 10 Interview Questions”

Can you tell us about yourself?
What interests you about this position?
What are your strengths?
What are your weaknesses?
Can you give an example of a time when you solved a problem creatively?
How do you handle stress and pressure?
How would you describe your work style?
Can you tell us about a time when you had to work with a difficult
colleague or supervisor?
How do you stay organized and prioritize tasks?
What are your long-term career goals?

Document Required:

Required Documents for This Recruitment: The candidate should have this Document Before Apply Online. Candidates Are Suggested To Read
the Official Notification Before Applying.
Document – Qualifications certificate with mark sheets.
Passport size Photographs
Signature