Hiring Organization:- Microsoft

Post Name:- Customer Experience Product Manager

Qualifications:- Bachelor Degree

Industry:- Private

Employment Type:- Full Time

Work Hours:- 8 Hours

Salary:- $70-$80/Year

Locations:-California

Outline

Microsoft is determined to engage each individual and each association in the world to accomplish more. Our way of life is fixated on embracing a development outlook, a subject of rousing greatness, and empowering groups and pioneers to bring their best every day. In doing as such, we make daily routine switching developments that influence billions of experiences up the world. You can assist us with accomplishing our main goal.
Microsoft Safeguard for Endpoint is encountering touchy development and advancement safeguarding individuals, administrations, and gadgets all over the planet. Our vision of ‘safety for all’ incorporates arrangements that go past overseeing endpoints to get the cloud, personalities, and administrations of a client’s security technique, including arrangements beyond the Microsoft Security portfolio.
The Consideration association for Microsoft 365 Protector is a urgent piece of the outcome of the business. The association is liable for the help experience story of the business. The association gives specialized heightening level help to our clients as well as examination of the help stuck, the issues the clients are encountering with the item and the ways of decreasing them or resolve them fatter and better.

Capabilities

Specialized Abilities:

Solid Capability With:

Profound comprehension information investigation devices, practices, and question dialects
Critical thinking and investigating abilities, a capacity to utilize different information assortment apparatuses and philosophies to dissect issues and foster arrangements.

Knowledge of:

Malware scene
Occurrence Reaction
Microsoft Safeguard Suite (Protector for Endpoint , Safeguard for Cloud, Protector for Cloud Application)
Some Experience Liked with Purplish blue investigating instrument: ACS, Kusto, Universe, and so forth.

Delicate Abilities:

Administration – dealing with in fact testing and politically hot client circumstances
Superb spoken and composed English relational abilities
Capacity to work cooperatively with the Designing groups to drive building changes all through the conditions to further develop security of every climate
Remarkable joining forces capacities
Capacity to drive item/administration enhancements in center specialized center region
Consistent and Decisive reasoning, and exhibited outcome in managing equivocalness and issue definition under ceaseless cutoff time limitations
Energy for innovation and client service
Capacity to accomplice inside virtual groups towards executing on numerous specialized drives all the while
A capacity to meet Microsoft, client and/or government security screening prerequisites are expected for this job. These prerequisites incorporate yet are not restricted to the accompanying particular security screenings: Microsoft Cloud Historical verification: This position will be expected to pass the Microsoft Cloud Personal investigation upon enlist/move and at regular intervals from that point.

Extra Necessities:

Capacity to meet Microsoft, client and additionally government security screening necessities is expected for this job.
This position will be expected to pass the Microsoft Cloud historical verification upon recruit/move and at regular intervals from there on.

Obligations

Distinguish patterns that create support cases, audit local area information, and utilize that information to drive upgrades once more into the item.
Report processes, best systems and specialized directions for Care Groups based off the issue the executives discoveries.
Drive process upgrades inside the group and the bigger association in general.
Join forces with Programming groups to drive further developed item elements and situations to decrease client care cases.
Make mechanized diagnostics to detach and, in a perfect world, remediate client issues and to work on the investigating system of help cases
Past broad specialized center, this job requires the capacity to convey issues and suggestions plainly and succinctly and fabricate wide associations with powerhouses to influence key business results for our business. The effective competitor will have a comprehension of the cutthroat scene and utilize this comprehension to impact key chiefs in both Help and the Designing Gatherings.
This position requires high specialized abilities, information examination abilities, cross-bunch coordination and magnificent oral and composed relational abilities. Meticulousness; and an exceptionally coordinated, process-centered inclination are expected to deal with the range of liabilities and expectations. You should have the option to function admirably under tension and cutoff times, while likewise displaying adaptability and flexibility across a wide hierarchical lattice.

To find success in this job, the accompanying abilities and experience is wanted:

BS in Software engineering or Designing or comparable industry experience
Something like 5 years of Specialized Help insight (in a Level 2/3 climate) remembering experience for a client confronting or client specialized help job
Understanding in the security space particularly in the Microsoft Protector item suite

Required Documents for This Recruitment: The candidate should have this Document Before Apply Online. Candidates Are Suggested To Read
the Official Notification Before Applying.
Document – Qualifications certificate with mark sheets.
Passport size Photographs
Signature

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