Johnson & Johnson social media customer support remote job From Home

Hiring Organization:- Johnson & Johnson

Post Name:- Customer Service Representative

Qualifications:- Bachelor Degree

Industry:- Private

Employment Type:- Full Time

Work Hours:- 8 Hours

Salary:- $70-$80/Year

Locations:- California

Full Job Description:

About J&J:

For over 130 years, variety, value and consideration (DEI) have been essential for our social texture at Johnson and Johnson and woven into how we carry on with work consistently. Our obligation to regard the pride and variety of everything is implanted in our Philosophy.
We realize that the progress of our business relies upon having the best ability in a labor force that mirrors the different business sectors we serve all over the planet and a comprehensive culture that values alternate points of view and educational encounters.
To that end we are attempting to establish a comprehensive climate where different foundations, points of view and encounters are esteemed and all of our kin feels that they have a place and can arrive at their true capacity. Regardless of what their identity is.
Variety, Value and Consideration at Johnson and Johnson signifies “You Have a place”

Work Outline:

Our Client Administrations office is recruiting for a Czech speakers with past Client Care experience who will be liable for offering direct help to clients and working with value-based exercises. The Client care Delegate fills in as a central issue of contact for interior Johnson and Johnson capabilities and outer gatherings to draw in the Client and Coordinated factors Administration and Client assistance association.

Proficient correspondence with clients connected with requests and requests, and the entire request cycle
Treatment of client orders, requests and necessities (incl. request section, coordination, invoicing related exercises and so forth.)
Close collaboration with Deals, Production network, other pertinent inward capabilities and the transportation organizations to best serve our clients
Other Client support exercises and client care as appointed by Boss as well as Chief

The obligations and the effect YOU will have:

Answers client requests with respect to orders, changes, retractions, conveyance dates, use of items, and evaluating (straightforwardly or by means of coordination)
Request section and handling, request/conveyance/invoicing related exercises
Client assistance applicable issue goal connected with request cycle (client grievances in regards to charging, transporting postponements and items)
Approving requests
Handling client deals orders, free merchandise, rush requests, and tests
Client grumbling administration
The executives of client’s solicitations in CRM (Client Relationship The board)
Entering/handling credit updates/returns

Capabilities

We couldn’t want anything more than to hear from YOU, assuming you have the accompanying necessities:

Fundamental:

Local/Familiar degree of Czech: You will be for the most part speaking with local/familiar experts
Past experience from Client care for least approx. 2-3 years
Exactness and meticulousness: You will be liable for overseeing exact request subtleties
High level relational abilities: On regular routine you will speak with our clients via telephone as well as by means of email
PC abilities: past involvement in Microsoft Standpoint, Word and Succeed
SAP information
Auxiliary punctuation the everyday schedule
English language – B1 and higher
Amazing coordination and arranging abilities
Cooperative person
Preparation to learn and work in high speed climate
Capacity to autonomously work and focus on work

This looks for YOU at J&J:

This is a chance to work with a weighty clinical gadget activity and to be an individual from a Johnson and Johnson organization, with a brilliant record in representative persistent expert turn of events and business improvement.
We are enthusiastic about our work; we assume crucial parts across a scope of expert teaches and care profoundly about our clients and networks. At Johnson and Johnson our way of life empowers dynamic and effective professions.
Whether you’re one individuals who work here, or you’re thinking about joining the group, we offer:
A chance to be essential for a worldwide market pioneer.
A dynamic and rousing work space.
Valuable chances to chip away at testing tasks and tasks.
Opportunities for additional individual and expert turn of events/instruction

Amazing Advantages

Johnson and Johnson is a Governmental policy regarding minorities in society and Equivalent Open door Business. All certified candidates will get thought for work regardless of race, variety, religion, sex, sexual direction, orientation personality, age, public beginning, or safeguarded veteran status and won’t be oppressed based on handicap.
For over 130 years, variety, value and consideration (DEI) have been essential for our social texture at Johnson and Johnson and woven into how we carry on with work consistently. Our obligation to regard the respect and variety of everything is implanted in our Philosophy.
We realize that the progress of our business relies upon having the best ability in a labor force that mirrors the different business sectors we serve all over the planet and a comprehensive culture that values alternate points of view and educational encounters.
To that end we are attempting to establish a comprehensive climate where different foundations, viewpoints and encounters are esteemed and all of our kin feels that they have a place and can arrive at their true capacity. Regardless of what their identity is.
iversity, Value and Incorporation at Johnson and Johnson signifies “You Have a place”!

Johnson & Johnson social media customer support remote job From Home

“Top 10 Interview Questions”

Can you tell us about yourself?
What interests you about this position?
What are your strengths?
What are your weaknesses?
Can you give an example of a time when you solved a problem creatively?
How do you handle stress and pressure?
How would you describe your work style?
Can you tell us about a time when you had to work with a difficult
colleague or supervisor?
How do you stay organized and prioritize tasks?
What are your long-term career goals?

Document Required:

Required Documents for This Recruitment: The candidate should have this Document Before Apply Online. Candidates Are Suggested To Read
the Official Notification Before Applying.
Document – Qualifications certificate with mark sheets.
Passport size Photographs
Signature