Johnson & Johnson social media customer support job Work From Home

Hiring Organization:- Johnson & Johnson

Post Name:- Customer Service Specialist

Qualifications:- Bachelor Degree

Industry:- Private

Employment Type:- Full Time

Work Hours:- 8 Hours

Salary:- $70-$80/Year

Locations:- California

Full Job Description:

Depiction

The Prescription Tech portion creates an expansive scope of imaginative items utilized fundamentally by medical care experts in the fields of muscular health, neurovascular, medical procedure, vision care, diabetes care, contamination counteraction, cardiovascular illness, sports medication, and feel. This section is included our Worldwide Clinical Arrangements, Worldwide Muscular health and Worldwide Medical procedure Gatherings.

Client care Agent

Area: Warsaw, Poland

In general motivation behind work:

Giving top notch client care. Complete help for outside and inner clients, as per relevant guidelines and systems. Request handling and conveyance observing in like manner with shorts. Giving criticism to all requests coming from outside and inward clients, dealing with grievances and returns. Participation with different offices in the organization.

Fundamental obligations and obligations:

Entering and handling orders from inner and outer clients as needs be with guidelines and SOPs
Offering great types of assistance and backing in ordinary client care exercises (all cycles O2I)
Getting ready information expected to gauge consumer loyalty and gathering criticism on consumer loyalty
Giving criticism in light of client requests
Checking the legitimacy and handling of grumblings and returns detailed by clients and enrollment, everything being equal, DSIs and other client’s warnings in SFDC
Giving deals solicitations, adjustment solicitations, credit notes
Distinguish process holes and execute improvement activities
Cooperation in inner and outside reviews with respect to the activity of cycles and documentation (auditee job)
Cooperation in projects led by the Client care Office
Dynamic collaboration with different divisions in the organization
Performing errands showed by the manager to accomplish CS objectives and the organization’s business objectives
Close participation with the Outreach group
Securing and investigating information important to accomplish the objectives and KPIs of the CS Division
Support in preparing and gatherings connected with CS obligations
Planning Administration and Fixes process (reinforcement if necessary)
Giving back-up during the shortfall of different representatives
Request robotization advancement and backing inside outer and interior clients – JJCC Entrance.

Capabilities

Extraordinary prerequisites, Fundamental information and abilities:

English Language Information – Great to Magnificent (composed and oral)
MS Office (Succeed, Word, Power Point, Viewpoint)
Secondary School/Optional Instruction or Same
2-4 years of Client support insight
Framework information: JDE 8.12 or SAP attractive
Pertinent J&J applications for work processes, endorsements, protest the board alluring

Center abilities expected for this job:

Capacity to work in a group
Exclusive expectation of correspondence and a proactive way to deal with critical thinking
Capacity to adjust to changes
Time usage abilities
Care, center around subtleties
Capacity to work under time tension
Exclusive expectation of correspondence and a proactive way to deal with the client
Precision and systematicity

We Offer:

A chance to be important for a worldwide market pioneer.
A dynamic and moving work space.
Opportunities for additional individual as well as expert turn of events.
Work in a positive air with a profoundly energetic, stimulated group a decent track level of outcome in business
Numerous representative advantages.
For over 130 years, variety, value and incorporation (DEI) have been essential for our social texture at Johnson and Johnson and woven into how we carry on with work consistently. Our obligation to regard the nobility and variety of everything is implanted in our Philosophy.
We realize that the outcome of our business relies upon having the best ability in a labor force that mirrors the different business sectors we serve all over the planet and a comprehensive culture that values alternate points of view and educational encounters
For that reason we are attempting to establish a comprehensive climate where various foundations, viewpoints and encounters are esteemed and all of our kin feels that they have a place and can arrive at their true capacity. Regardless of what their identity is.
Variety, Value and Consideration at Johnson and Johnson signifies “You Have a place”!
Seriously incapacitated candidates will be given unique thought in the event that they are similarly qualified.

Johnson & Johnson social media customer support job Work From Home

“Top 10 Interview Questions”

Can you tell us about yourself?
What interests you about this position?
What are your strengths?
What are your weaknesses?
Can you give an example of a time when you solved a problem creatively?
How do you handle stress and pressure?
How would you describe your work style?
Can you tell us about a time when you had to work with a difficult
colleague or supervisor?
How do you stay organized and prioritize tasks?
What are your long-term career goals?

Document Required:

Required Documents for This Recruitment: The candidate should have this Document Before Apply Online. Candidates Are Suggested To Read
the Official Notification Before Applying.
Document – Qualifications certificate with mark sheets.
Passport size Photographs
Signature