Delta Customer Service ( Customer Experience Specialist ) @ Click Me To Apply

Hiring Organization:- Delta Airlines

Post Name:- Customer Experience Specialist

Qualifications:- Bachelor Degree

Industry:- Private

Employment Type:- Full Time

Work Hours:- 8 Hours

Salary:- $20-$30/hour

Locations:- Alaska, USA

About the company: Delta Air Lines is one of the major airlines of the United States and a legacy carrier. One of the world’s oldest airlines in operation, Delta is headquartered in Atlanta, Georgia. Delta Customer Service.

Full Job Description:

At Delta Air strains, we are centered on building an agency operated by people with an unwavering commitment to advanced customer experience to further feature Delta as the world’s most depended-on airline in the eyes of our personnel and customers.

As a customer revel-in expert, you’ll be part of an issuer and earnings-centered group in excessive power name center surroundings, targeted on taking note of, disturbing for, and connecting with customers. On this feature, you may answer calls in an inexperienced, courteous, and correct way, the same time as assessing patron desires and supplying answers and extra products. Perfect candidates ought to expose the selection to make our patron’s excursion not only advanced but memorable.

This function is complete-time with whole health and wellness benefits, standard overall performance incentive programs, and Delta’s enterprise-most important journey privileges.

Life at our Singapore client Engagement center:

Centrally positioned in Singapore put up middle 2 minutes far from Paya Lebar MRT station, surrounded by three buying department shops, amusement, and a 24-hour food center five-7 mins away
Modern-day harm room offering snacks and beverage options and loose wireless
Local network engagement sports inside Singapore further to participation with Relay for Lifestyles and Day of Hope, Breast most cancers studies Foundation (BCRF), and Circle of Relatives a Laugh Day
Delta employees, partners/children can take gain of interline agreements that offer place available adventure at a reduced fee on many different airlines from around the world.
Reductions are available to global points of interest, inns, and cruises thru Delta Perks!

Pastime precis:

Customer experience professionals connect to clients through cellphone and create an experience in which clients recognize they had been heard and understood and sense valued and critically, that is done by using the manner:
Powerful listening
Quick figuring out and proudly owning client problems
Actively search for solutions to issues
Making top-notch selections
Interacting with a globally numerous organization of customers and co-workers

Professionals promote adventure-related services, inclusive of car condo and credit card dealer partner products. Patron experience experts show robust verbal and written verbal exchange competencies, a professional mindset, incredible dependability, the potential to address worrying situations, own strong laptop capabilities, flexibility in a fast-paced environment, and the ability to examine and react speedily.

Employees can have destiny possibilities to develop sturdy point corporations that respond to consumer escalations or remedy complicated global ticketing issues. As Delta maintains to offer new techniques for our clients to connect to us, professionals can also have possibilities to assist customers through Twitter, FB, or specific emerging social media structures.

Delta Customer Service

Responsibilities:

Greet and assist customers in a friendly and professional manner.
Understand customer needs and recommend appropriate products or services.
Demonstrate product knowledge and provide accurate information to customers.
Assist in product selection, suggesting alternatives and options where applicable.
Make business transactions, manage money, and process payments with precision.
Keep the sales area clean and organized, ensuring that merchandise is displayed correctly.
Monitor product status and assist with returns and returns.
Collaborate with team members to achieve individual and team marketing goals.
Build and maintain strong customer relationships through excellent service.
Stay connected with product knowledge, promotions, and company policy.
Handle customer inquiries, concerns,s and complaints in a professional manner.
Follow all company safety policies, procedures,s and procedures.

Delta Customer Service ( Customer Experience Specialist ) @ Click Me To Apply

Eligibility:

High school diploma or equivalent.
Previous sales or customer experience preferred.
Strong communication and interpersonal skills.
Excellent customer service skills and friendly approachable behavior.
Ability to work in a fast-paced, team-oriented environment.
Basic math skills and the ability to manage financial transactions.
Attention to detail and attention to detail keeps the workplace clean and organized.
Flexible working evenings, weekends, and holidays as needed.
Knowledge of the products/services offered by the company is a plus.