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Hiring Organization:- DELL

Post Name:- IT SCCM Support Tech II

Qualifications:- Bachelor Degree

Industry:- Private

Employment Type:- Full Time

Work Hours:- 8 Hours

Salary:- $35-$40/Year

Locations:- California

Job Description

The IT SCCM Backing Tech II is answerable for supporting the everyday elements of the Product Mechanizations Backing Administrations group. While giving uncommon client assistance, this position settle support demands, explores, computerizes and settle complex issues connected with work area arrangement and imaging. This position upholds making and keeping up with the School’s SCCM bundles, assortments, ads, questions, and stock of programming bundles remembered for the production of base work area designs.

School Introduction

Achievement begins at Junior college of Philadelphia. Trailblazers and contrast producers work at Junior college of Philadelphia. Variety flourishes at Junior college of Philadelphia. We are a school that is focused on advancing a workplace that draws in and holds skilled and various personnel and staff. We challenge one another and ourselves to accomplish at the most elevated level while adding to the mission of the School and the improvement of Philadelphia. We worth and backing a mentally unique local area to set up our understudies for worldwide citizenship. Go along with us and become a piece of a local area that has for quite some time been and will keep on being generators of generational possibility around here and then some.

Junior college of Philadelphia is an open-confirmation, partner degree-giving organization which gives admittance to advanced education to all who might benefit. Its projects of concentrate in the human sciences and sciences, profession innovations, and fundamental scholarly abilities give a cognizant establishment to school move, business and long lasting learning. The School serves Philadelphia by setting up its understudies to be educated and concerned residents, dynamic members in the social existence of the city, and empowered to meet the changing necessities of business, industry and the callings. To assist with tending to expansive financial, social and political worries in the city and then some, the School draws together understudies from many ages and foundations and looks to give the projects and backing they need to accomplish their objectives.

Explicit Obligations

Offer help the for the activities, changes, improvements and moves up to the School’s work area imaging and sending climate.
Help with the everyday elements of the Specialized Help Administrations Work area imaging and computerization group.
Show specialized mastery in the creation and support of SCCM bundles, assortments, commercials, questions, and stock programming bundles remembered for production of base work area designs.
Help with the checking, support, and organization of the neighborhood SCCM site.
Perform routine SCCM and Dynamic Index organization errands; examination, test and help other staff on utilization of new frameworks the executives advancements and computerization.
Help with executing and upholding work area backing and organization arrangements, techniques and principles.
Investigate, fix and redesign all PC frameworks.
Give help implementing appropriate specialized documentation and normalized investigating strategies and keep up with the refreshed information base and planning for SCCM arrangements.
Answer phone, email and stroll in demands for Programming Robotization or help with an opportune way, guaranteeing suitable client support consistently.
Log all solicitations for help utilizing electronic tagging frameworks and handles all solicitations to full conclusion.
Analyze and address work area processing issues which might result from framework disappointment, framework setup, framework blunders, administrator mistakes or administrator naiveté at whatever point conceivable by means of the telephone, face to face or far off work area support.
Guarantee the uprightness of help methods, cycles, and documentation relating to the school wide specialized help drives.
Discuss successfully with workforce, staff, and heads at all levels, specialized and nontechnical, to decide and guarantee all help needs are met.
Work with ITS administration, personnel, and staff to introduce and overhaul study hall PC programming.
Convey quality client care to all inner constituents in an expert, supportive and respectful way.
Work autonomously, deciding needs in uncommon or crisis circumstances and successfully heightening issues to proper assets.
Work cooperatively with school wide assets, and additionally merchants to analyze, detach and determine work area registering issues as coordinated.
Help with the upkeep of the stock and organization of equipment and programming school wide, as coordinated.
Keep up with industry guidelines certificates on the side of the introduced base gear at the School.
Keep up with responsiveness, understanding, and regard for a different scholastic climate, comprehensive of understudies, personnel, and staff of fluctuating social, monetary, social, philosophical, and ethnic foundations.
Different obligations as alloted.

Least Capabilities

A Secondary School recognition or its same (GED) required.
Something like two (2) years direct experience supporting Dell frameworks and versatile applications in an expert workplace utilizing MS Windows and the MS Office Set-up of utilizations for Windows 10.
Brilliant verbal and composed relational abilities are required.
Exhibited greatness in client assistance and amazing skill is required.
Exhibited obligation to detail and see everything through to completion.
Experience with SCCM client establishment, programming dissemination, distant administration and driver data set administration required.
Experience with SCCM Working Framework and Application arrangements, Application Bundling and Microsoft programming refreshes organization required.
Solid critical thinking, decisive reasoning and thinking abilities required.
Experience with Dynamic Catalog revelation techniques and making client, gadget and inquiry assortments required.
Adaptability to work nights and ends of the week.
Should have and keep a legitimate driver’s permit and solid transportation.
Capacity to keep up with responsiveness, understanding and regard for a different scholastic climate comprehensive of understudies, workforce and staff of shifting social, monetary, social, philosophical and ethnic foundations.

Favored Capabilities

Partners degree or comparable course work is liked. All possible degrees should be from a perceived institutional accreditor.
No less than two (2) years experience working in a Microsoft Promotion climate is liked.
Microsoft MCTA, MSCA or SCCM confirmation is liked.
Dell DCSE accreditation is liked.
Experience introducing and designing equipment/programming is liked.
Work Area
Fundamental Grounds
Benefits Rundown

Benefits:

“Achievement Starts Here” at Junior college of Philadelphia. We perceive that our prosperity as a school and the progress of our understudies begins with our workers. Our workers are indispensable to our prosperity. Our complete pay bundle incorporates a far reaching proposition of advantages that are unparalleled by most.

Full-time workforce and staff benefits include:

School paid clinical, dental, medication, life and incapacity protection
Educational cost abatement (for classes at the school)
Excusable educational cost advance (for classes at any authorize scholastic organization)
403(b) retirement plan with 10% School commitment with representative commitment 5%
Adaptable spending accounts
Paid get-away, occasion and individual time
Incomplete remote plan for getting work done for remote work qualified positions

Extra School benefits:

Winter break: multi week around the third week in December and New Years
Spring Break: multi week in Spring
Summer Hours: 4-day work week (shut on Fridays) from the second week in May through the third week in August
For More data about the School advantages and qualification in view of worker class, please visit:https://www.myccp.online/HR/benefits-qualification
Work Posting Close Date

Extraordinary Guidelines to Candidates

Intrigued people ought to finish an internet based application.
Introductory letter of interest and CV/continue REQUIRED.
Name and contact data for three (3) references REQUIRED.
Work offers are dependent upon fruitful consummation of record verifications as per the Pennsylvania Youngster Defensive Administrations Regulation.
Should be lawfully qualified to work in the U.S. Junior college of Philadelphia is a governmental policy regarding minorities in society, equivalent open door and equivalent access manager.
Junior college of Philadelphia is an equivalent open door business, and all certified candidates will get thought for work regardless of race, variety, religion, sex, public beginning, incapacity status, safeguarded veteran status or some other trademark safeguarded by regulation.

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“Top 10 Interview Questions”

Can you tell us about yourself?
What interests you about this position?
What are your strengths?
What are your weaknesses?
Can you give an example of a time when you solved a problem creatively?
How do you handle stress and pressure?
How would you describe your work style?
Can you tell us about a time when you had to work with a difficult
colleague or supervisor?
How do you stay organized and prioritize tasks?
What are your long-term career goals?

Document Required:

Required Documents for This Recruitment: The candidate should have this Document Before Apply Online. Candidates Are Suggested To Read
the Official Notification Before Applying.
Document – Qualifications certificate with mark sheets.
Passport size Photographs
Signature