Job Descriptions:
AutoZone is seeking a dedicated and resilient Customer Support Associate to join our team in San Diego, California.You will assist customers with inquiries, troubleshooting, and technical support related to automotive parts and accessories.
Responsibilities: – Respond to customer inquiries in a timely and professional manner – Provide product information and recommendations to customers – Process orders, returns, and exchanges – Troubleshoot technical issues and provide solutions – Work collaboratively with other team members to ensure customer satisfaction – Maintain accurate records of customer interactions and transactions – Stay up to date on product knowledge and industry trends – Adhere to company policies and procedures
Requirements: – 3 years of experience in customer service or a related field – Strong communication and interpersonal skills – Excellent problem-solving abilities – Negotiation skills – Critical thinking skills – Ability to work in a fast-paced environment – High school diploma or equivalent – Automotive knowledge is a plus
Personality Traits: Dedicated, resilient
Soft Skills: Negotiation, critical thinking
Benefits: – Medical coverage – Free accommodation – Travel & spending expenses
Working Environment: At AutoZone, we provide opportunities for unlimited personal and professional growth. Our team is supportive, collaborative, and committed to excellence. We believe in promoting a positive and inclusive work environment where employees can thrive and succeed.
Equal Opportunity Statement: AutoZone is an equal opportunity employer and prohibits discrimination based on race, color, religion, sex, age, national origin, disability, or any other protected category. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.
Join AutoZone and be a part of a dynamic team that values customer service, teamwork, and continuous improvement. Apply now to embark on an exciting career in the automotive industry!
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
Customer Support Associate