Customer Service Representative

COMPENSATION INFORMATION:

The pay range provided is not indicative of Sysco’s actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors

Schedule – (Sunday, Monday, Wednesday and Friday 930am to 5pm)

JOB SUMMARY

This is a sales support position responsible for providing direct support to all assigned Account Executives, Marketing Associates, and customers. As a CSR (Customer Sales Representative), the goal is to assist and help resolve all customer needs as quickly and accurately as possible.

RESPONSIBILITIES

Answer all incoming concerns/needs from all customers
Key pick-up request, Handle transportation/routing on delivery questions
Process will-call orders
Provide customers with invoice copies.
Process credits
Maintaining Call list
Monitor orders before the cut-off
Communicate regularly with the AE (account executives) and customers.
Manage the same-day deliveries for OPCO (operating company)
Perform other duties as directed by Supervisor.

Customer Service Representative

QUALIFICATIONS
Education

High school diploma or equivalent.

Experience

1 year prior outside foodservice sales coordination or customer support experience
Preferred: Previous call center experience

Professional Skills

Strong telephone communication skills
Able to work in a fast pace environment
Ability to sit and work at a PC for extended periods
Proficient in MS Office

Customer Service Representative

BENEFITS INFORMATION:

For information on Sysco’s Benefits, please visit https://SyscoBenefits.com

OVERVIEW:

Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.

We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

Customer Service Representative

AFFIRMATIVE ACTION STATEMENT:

Applicants must be currently authorized to work in the United States.

We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.