Customer Service Remote Jobs Part Time
Hiring Organization:- Microsoft
Post Name:- Customer Experience Engineer
Qualifications:- Bachelor Degree
Industry:- Private
Employment Type:- Full Time
Work Hours:- 8 Hours
Salary:- $35-$40/Year
Locations:-California
Customer Service Remote Jobs Part Time
Full Job Description:
Outline
Is it true that you are a client fixated, simulated intelligence inquisitive issue solver who flourishes in a comprehensive, cooperative worldwide group? The Sky blue CXP group’s main goal is to change Microsoft Cloud clients into fans. Through our profound designing commitment with clients and groups across Microsoft, we break down and intensify client needs and drive the vision to further develop Cloud quality, security, and dependability. Our way of life of development attitude and strengthening are fundamental to what our identity is and the way that we work. Consistently, our clients stake their business and notoriety on our cloud. You can assist #AzCXP furnish our clients with the top notch cloud administrations they need to succeed.
We are client fixated issue solvers. We organize profound commitment to regions like occurrence the board, backing, and enablement. We break down and intensify those client voices, both inside our own group, and across the Cloud + man-made intelligence group, carrying the client association with the Quality vision for Purplish blue. We enhance ways of scaling what we realize across our client base. Variety and consideration are key to what our identity is, the means by which we work, and what we empower our clients to accomplish. We know that enabling our clients begins with engaging our group to show up genuinely, work in manners that are best for them, and accomplish their profession objectives.
Might you want to go along with one of the quickest developing groups inside Microsoft Purplish blue Designing? Could it be said that you are amped up for subjects like computer based intelligence and HPC? Is it safe to say that you are continually client fixated, and zeroed in on upgrading client experience? Is it safe to say that you are energetic about distributed computing and love the test of taking care of the most mind boggling specialized issues? Then, at that point, come get us and encircle yourself together with individuals who are enthusiastic about distributed computing and accept that remarkable help is basic to client achievement.
We are Sky blue Client Experience Designing – a worldwide Sky blue Designing Help association (a piece of Purplish blue Client Experience bunch) that is client fixated, and support drew in, with a designing mentality.
As a Sky blue Cloud Designer, you are the essential help and designing contact responsible for the client’s Purplish blue help experience driving goal of perplexing basic issues and supporting key client projects on Purplish blue. You will likewise go about as the voice of the client inside Sky blue to raise issues and to drive prioritization of stage/support improvement needs for clients.
In this job, you will cooperate with field groups (Site Unwavering quality Designers, Cloud Arrangement Planners, Backing Heightening Specialists, Administration Conveyance Directors) and Purplish blue designing groups with our main goal to become Purplish blue clients into fans with an elite designing drove support insight.
Microsoft’s main goal is to enable each individual and each association in the world to accomplish more. As representatives we meet up with a development mentality, improve to engage others, and team up to understand our common objectives. Every day we expand on our upsides of regard, honesty, and responsibility to make a culture of incorporation where everybody can flourish at work and then some.
Capabilities
- Fantastic Correspondence: Should can understand clients and convey certainty. Ready to make sense of exceptionally specialized issues for fluctuated crowds. Ready to focus on and advocate client’s requirements to the appropriate channels. Take possession and work towards a goal.
- Client Fixation: Enthusiasm for clients and spotlight on conveying the right client experience.
- Development Outlook: Receptiveness and capacity to master new abilities and innovations in a quick moving climate.
- Specialized Abilities: Some comprehension of distributed computing innovations. Alternatively, exhibited hands on experience in at least one of the accompanying:
- Center IaaS: Register, Stockpiling, Systems administration, High Accessibility
- Information Stage and Bigdata: SQL Server, Purplish blue SQL DB, HDInsight/Hadoop, AI, Purplish blue Stream Examination, Purplish blue Information Plant
- Sky blue PaaS Administrations: Redis Store, Administration Transport, Occasion Center point, Cloud Administration, IoT suite, Versatile Applications, and so on.
- Character and Confirmation: SSO/Alliance, Promotion/Purplish blue Advertisement, ADFS, and so on.
- Favored however not needed: Universe DB, Sky blue Kubernetes Administration
- Experience in at least one robotization dialects (PowerShell, Python, C#, Open Source)
- Capacity to meet Microsoft, client and/or government security screening necessities are expected for this job. These prerequisites incorporate however are not restricted to the accompanying specific security screenings:
- Microsoft Cloud Historical verification upon employ/move and like clockwork from there on.
- We will be tolerating applications just from UK inhabitants because of exceptional status prerequisites for the job. Candidates should likewise go through trusted status really takes a look at by the UK Government
Obligations
Specialized Situated –
Uses designing devices, client telemetry and direct information. Banners the examples of imperfections/signals in the items or issues across clients. Illuminate clients and accomplices about the complex topical dynamic issues, progress made on them, and examine following stages.
Orchestrates criticism from clients and accomplices to find out about the item utilization and recognize and determine component and information holes and key execution markers (KPIs) in the ongoing item. Leads group in imparting bits of knowledge and best practices to clients and accomplices on these assistance upgrades. Prescribes changes to content improvement or investigating guides and creates measurements to assess the changes.
Client Arrangement Lifecycle The board –
Uses cross frameworks to lead wellbeing checks to guarantee client climate (e.g., item, administration, include) is improved and designed for sending. Gives direction to clients on getting it and carrying out new adaptations. Fills in as an associating point between the designing group and clients all through the arrangement’s lifecycle. Uses any assets to answer and determine the quick issues all through the arrangement lifecycle. Proactively gives direction to clients on planning arrangements and conveying arrangements on Microsoft stages.
Handles complex accelerations on client issues from the help or field groups. Conducts influence examination to decide the need of the accelerations. Leads profound main driver examination of the issues and converts them into progress valuable open doors. Fills in as an acceleration asset in areas of topic mastery. Addresses the group on exceptionally complex issues and answers an enormous assortment of specialized different kinds of feedback.
Relationship/Experience The executives –
Goes about as a voice of clients and use clients’ criticism to give input on strategies created by the significant item and business gatherings. Recognizes client use examples and driving goals on repeating client issues with designing and item and business gatherings. Drives their group in drawing in with element and item bunches on overhaul/client mentioned changes for Microsoft items. Shuts the circle of criticism with the clients on item includes.
Accomplices with different groups (e.g., program administrators, programmers, item, client care support [CSS] groups) to focus on and drive goals of mind boggling, high-influence client issues and combination of client highlights into the items. Leads conversations with partners on client movement and gives mastery on goals plans to normal sorts of client issues. Proactively imparts the interpretation of signs into noteworthy bits of knowledge/patterns to item groups to further develop administration unwavering quality. Leads coordination with partners (e.g., designing/item groups) to foster instruments that further develop client wellbeing commitment and lessen the turnover time. This job remembers for call shifts, including end of the week shifts.
Customer Service Remote Jobs Part Time
“Top 10 Interview Questions”
- Can you tell us about yourself?
- What interests you about this position?
- What are your strengths?
- What are your weaknesses?
- Can you give an example of a time when you solved a problem creatively?
- How do you handle stress and pressure?
- How would you describe your work style?
- Can you tell us about a time when you had to work with a difficult
- colleague or supervisor?
- How do you stay organized and prioritize tasks?
- What are your long-term career goals?
Document Required:
- Required Documents for This Recruitment: The candidate should have this Document Before Apply Online. Candidates Are Suggested To Read
- the Official Notification Before Applying.
- Document – Qualifications certificate with mark sheets.
- Passport size Photographs
- Signature
How to apply:
- All the eligible candidates can apply for This Job as mentioned below
- Read the official notification carefully From the Official Website.
- Read the Notification Carefully Before Applying.
- Fill out The Application Form (The link Is Given Below)
- Attach the Required Document and Passport Size Photo with Signature.
- Then Submit. Done.
