Customer Care Operator - Union (MGM National Harbor)

Customer Care Operator – Union (MGM National Harbor)

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The SHOW comes alive at MGM Resorts International.

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

Customer Care Operator – Union (MGM National Harbor)

THE JOB:

As a Customer Care Operator, you will be responsible for setting the stage for an excellent guest experience with your welcoming smile and service. You will play a vital role in our mission to own the guest’s experience and create WOW memories that they will carry with them far beyond their time with us.

STARTING RATE: $17.09/hour

THE DAY-TO-DAY:

  • Answers incoming telephone calls, connects calls to appropriate departments and hotel guests.
  • Promotes and maintains the highest level of customer service to all guests while staying alert to their needs.
  • Resolves guest complaints within scope of authority; otherwise refers the matter to management.
Customer Care Operator – Union (MGM National Harbor)

THE IDEAL CANDIDATE:

  • At least 18 years or older
  • Has one (1) year of multi-line phone-operating experience
  • Personable and approachable demeanor.
  • Excellent communication skills, both verbal and written.
  • Ability to maintain a positive attitude under pressure.

SCHEDULE:

Swing Shift – Start time may be between 3:00 pm to 4:00 pm

Shifts will be 8 hours with a 45-minute unpaid lunch break. Must be able to work weekends and holidays.

Customer Care Operator – Union (MGM National Harbor)

 THE PERKS & BENEFITS:

  • Wellness incentive programs to help you stay healthy physically and mentally
  • Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
  • Free meals in our employee dining room
  • Free parking on and off shift
  • Healthcare, financial, and time off benefits
  • Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

Are you ready to JOIN THE SHOW? Apply today!

 

Customer Care Operator – Union (MGM National Harbor)

 

“Top 10 Interview Questions”

  • Can you tell us about yourself?
  • What interests you about this position?
  • What are your strengths?
  • What are your weaknesses?
  • Can you give an example of a time when you solved a problem creatively?
  • How do you handle stress and pressure?
  • How would you describe your work style?
  • Can you tell us about a time when you had to work with a difficult
  • colleague or supervisor?
  • How do you stay organized and prioritize tasks?
  • What are your long-term career goals?

Document Required:

  • Required Documents for This Recruitment: The candidate should have this Document Before Apply Online. Candidates Are Suggested To Read
  • the Official Notification Before Applying.
  • Document – Qualifications certificate with mark sheets.
  • Passport size Photographs
  • Signature

How to apply:

  • All the eligible candidates can apply for This Job as mentioned below
  • Read the official notification carefully From the Official Website.
  • Read the Notification Carefully Before Applying.
  • Fill out The Application Form (The link Is Given Below)
  • Attach the Required Document and Passport Size Photo with Signature.
  • Then Submit. Done

Customer Care Operator – Union (MGM National Harbor)

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