Comcast social media customer supports job Work From Home

Hiring Organization:- Comcast

Post Name:- Inbound Customer Account Representative

Qualifications:- Bachelor Degree

Industry:- Private

Employment Type:- Full Time

Work Hours:- 8 Hours

Salary:- $70-$80/Year

Locations:- California

Full Job Description:

What Our identity is

Comcast unites the best in media and innovation. We drive advancement to make the world’s best amusement and online encounters. As a Fortune 50 pioneer, we set the rhythm in different imaginative and captivating organizations and set out profession open doors across many areas and disciplines. We are at the very front of progress and move at an astounding speed, because of our striking individuals, who rejuvenate state of the art items and administrations for a large number of clients consistently. In the event that you share in our enthusiasm for cooperation, our vision to alter enterprises and our objective to lead the future in media and innovation, we believe you should quick forward your vocation at Comcast.

Set of working responsibilities

Work Rundown

How’s a regular day at Comcast?

What’s a regular day like at Comcast? Video length: 205 seconds

Gracious, no problem, you’re very welcome. That we’re hanging around for. I see …

Comcast

Disclaimer: Beginning rate is reliant upon a few variables, including your city/condition of home. Comcast follows all neighborhood and state guidelines/regulations with respect to the lowest pay permitted by law. Base Rate Reach : $11.50 – $13.70 Absolute Focusing on Remuneration Reaches (Base rate in addition to designated commission): $20.15/hr – $22.35/hr A specialist in this line is successful at progressing into deals discussions and imaginative in producing deals based arrangements with existing clients. In this job, you can hope to have more designated deals discussions to upgrade clients eco-frameworks, utilizing the client information and enthusiasm for their current administrations, and how the suggested lines of business will offer a considerably more prominent benefit.

Expected set of responsibilities

Center Liabilities

Accomplishes or surpasses deals focuses by selling Organization delivers and administrations while connecting with existing clients through phone.
Exhibits consultative deals methods by utilizing testing questions, explaining needs, conquering complaints and giving arrangements that fits the necessities of the client.
Offers help to clients for non-deals related calls to the best of capacity and looks to change it to a deal.
Instructs clients on the Organization items, administrations and experience utilizing position helps and backing materials depending on the situation.
Lays out compatibility and advances connections by giving an exceptional positive encounter to every client through customizing deals collaboration.
Reliably shows incredible skill and trustworthiness with a warm and well disposed disposition to clients and partners.
Practices savvy instinct inside the extent of strengthening and acts to the greatest advantage of both the client and company.
Shows capable utilization of delicate abilities, including undivided attention, critical thinking and answering properly.
Keeps up with expected execution levels in a dynamic and profoundly cutthroat climate.
Expresses the Organization’s upper hand while upholding for our items, administrations and bundles.
Cooperates and imparts cooperatively inside the deals bunch and different gatherings, as fitting, to give an incredible client experience.
Explores between numerous screens, data sets and complex information passage applications to precisely and immediately catch expected data to finish a deal.
Goes about as a cooperative person focused on development and improvement.
Keeps up with astounding oral and composed relational abilities, with showed capacity to express pertinent data and bearings in a coordinated and brief way.
Reliably follows basic deals cycles to guarantee an incredible client experience.
Should have the option to wear phone headset and control articles like pen, console and mouse.
Customary, steady and dependable participation. Should have the option to pull all nighters and ends of the week, variable schedule(s) and additional time as needs be.
Different obligations and obligations as alloted.

Representatives at all levels are supposed to:

Grasp our Working Standards; cause them the rules for how you to take care of your business.
Own the client experience – think and act in manners that put our clients first, give them consistent advanced choices at each touchpoint, and make them advertisers of our items and administrations.
Know a great deal – be excited students, clients and promoters of our game-evolving innovation, items and administrations, particularly our computerized instruments and encounters.
Win collectively – get large things going by cooperating and being available to novel thoughts.
Be a functioning piece of the Net Advertiser Framework – an approach to working that brings more representative and client input into the organization – by joining clusters, settling on decision backs and assisting us with hoisting valuable chances to improve the situation for our clients.
Drive results and development.
Regard and advance incorporation and variety.
Make the right decision for one another, our clients, financial backers and our networks.

Extra Prerequisites:

0 – 2 years of deals insight
Exhibits the capacity to work autonomously with almost no oversight
In a virtual climate, Comcast requires a base 100mbs speed which is equipped for being permanently set up for the gave hardware, either through an immediate wall input or your switch
Should have “work space” space in your home (See Work space Necessities underneath)
Should dwell in the span of an hour and a half of office area

Work space Necessities:

Have a tranquil workspace in an area that gives protection from others, exercises and commotion
Have a consistent work surface
Have an agreeable seat
Sufficient lighting
Quick and solid web access. On the off chance that you live inside the Comcast impression, this is to a great extent covered as a component of your representative advantages.
We will guarantee that people with handicaps are given sensible convenience to take part in the employment form or screening, to perform critical work capabilities, and to get different advantages and honors of business. Kindly reach us to demand convenience.

Disclaimer:

This data has been intended to show the overall nature and level of work performed by representatives in this job. It isn’t intended to contain or be deciphered as a thorough stock of all obligations, obligations and capabilities.
Comcast is an EOE/Veterans/Impaired/LGBT manager.
Comcast is pleased to be an equivalent open door working environment. We will consider all certified candidates for work regardless of race, variety, religion, age, sex, sexual direction, orientation character, public beginning, incapacity, veteran status, hereditary data, or some other premise safeguarded by pertinent regulation.

Instruction

Secondary School Certificate/GED
Applicable Work Insight
0-2 Years

Pay:

Base Compensation: $12.00
The application window is 30 days from the date work is posted, except if the quantity of candidates expects it to close at some point or another.
Absolute Objective Remuneration (Base Compensation in addition to Designated Commission): $20.65
Our deals pay programs offer the potential for huge potential gain above designated income for the individuals who overachieve their deals targets.
Base compensation is one piece of the All out Remunerations that Comcast gives to redress and perceive representatives for their work. Most deals positions are qualified for a Commission under the conditions of a material arrangement, while most non-deals positions are qualified for a Reward. Furthermore, Comcast gives top tier Advantages. We accept that advantages ought to associate you to the help you want when it makes the biggest difference, and ought to assist you with really focusing on the people who make the biggest difference. That is the reason we give a variety of choices, master direction and consistently on apparatuses, that are customized to address the issues of your existence – to assist with supporting you genuinely, monetarily and sincerely through the huge achievements and in your regular day to day existence. Kindly visit the remuneration and advantages synopsis on our professions site for additional subtleties.

Comcast social media customer supports job Work From Home

“Top 10 Interview Questions”

Can you tell us about yourself?
What interests you about this position?
What are your strengths?
What are your weaknesses?
Can you give an example of a time when you solved a problem creatively?
How do you handle stress and pressure?
How would you describe your work style?
Can you tell us about a time when you had to work with a difficult
colleague or supervisor?
How do you stay organized and prioritize tasks?
What are your long-term career goals?

Document Required:

Required Documents for This Recruitment: The candidate should have this Document Before Apply Online. Candidates Are Suggested To Read
the Official Notification Before Applying.
Document – Qualifications certificate with mark sheets.
Passport size Photographs
Signature