Overview

Permanent, full-time, hybrid (3 days per week in an office)

Client Relationship Manager (Retail)

StoneX Europe Ltd, a member of the StoneX Group Inc. and operator of the FOREX.com brand, is a CySEC regulated entity with License Number 400/21 based in Nicosia, Cyprus.

We operate the brand name FOREX.com and we provide market access and trade execution services in foreign exchange (FX) and contracts for difference (CFDs) to retail and institutional investors.

Our team is currently expanding, and we are currently looking to hire a German speaking Relationship Manager for our offices in Nicosia. We are looking for a talented and a dynamic individual, who will be performance driven and committed to promote the interests of our clients. Someone who can be autonomous and familiar with the regulatory framework that we operate in. An exciting role to help develop and grow the organization.

Client Relationship Manager (Retail)

Connecting clients to markets – and talent to opportunity.

With 4,300 employees and over 400,000 retail and institutional clients from more than 80 offices spread across five continents, we’re a Fortune-100, Nasdaq-listed provider, connecting clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors.

Whether you want to forge a career connecting our retail clients to potential trading opportunities, or ingrain yourself in the world of institutional investing, The StoneX Group is made up of four segments that offer endless potential for progression and growth .

Client Relationship Manager (Retail)

Retail: Empower individual investors – and yourself – in the world of retail through a range of different financial products rooted in innovation and market intelligence. From FX and CFDs to precious metals, master an exciting world of wealth management tools.

Responsibilities

Serve as the primary point of contact with our clients offering top quality service
Assist potential clients with queries regarding registration
Assist clients with deposit and Withdrawal requests
Communicate with clients about market news and market commentary
Actively engage with new client leads and activate them as new clients
Excellent listening, negotiation, and presentation skills
Present company’s products in a professional and effective manner

Client Relationship Manager (Retail)

Qualifications

Fluent in German and English. Additional language will be considered as an advantage
Experience within the Fintech industry is desirable but not mandatory
Excellent verbal and written communication skills
Experience delivering client-focused solutions to customer needs
Excellent negotiation and prsentation abilities
Customer support focused;
Previous experience in similar roles;
Strong organizational skills and attention to details
Experience in using Salesforce will be considered as an advantage
Be able to perform with confidence under pressure and enjoy working in a fast-paced environment
Team player and experienced in liaising with various departments
Customer oriented and focused
Team player
Ability to communicate effectively

Client Relationship Manager (Retail)

“Top 10 Interview Questions”

Can you tell us about yourself?
What interests you about this position?
What are your strengths?
What are your weaknesses?
Can you give an example of a time when you solved a problem creatively?
How do you handle stress and pressure?
How would you describe your work style?
Can you tell us about a time when you had to work with a difficult
colleague or supervisor?
How do you stay organized and prioritize tasks?
What are your long-term career goals?

Document Required:

Required Documents for This Recruitment: The candidate should have this Document Before Apply Online. Candidates Are Suggested To Read
the Official Notification Before Applying.
Document – Qualifications certificate with mark sheets.
Passport size Photographs
Signature