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Care Delivery Tele sales Agent- Remote Nationwide
The Care Delivery Tele Sales Agent is responsible for converting Medicare eligible callers to patients through telephonic conversations, proactively anticipate member needs and questions in order to provide guidance and stellar customer service, effectively describes services offered and sell prospective patients on the clinical care model, documents and modifies contact notes across multiple CRM systems as necessary to properly document interactions with prospects and patients, understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas.
May originate calls from leads. Makes decisions regarding own work methods,
Use your skills to make an impact
Required Qualifications
- Demonstrates strong verbal communication skills
- Ability to connect meaningfully with customers to build emotional engagement and customer advocacy
- Simplify complexity and integrate internal efforts to deliver an optimal customer experience
- Comfort working in a telephonic intensive environment
- Proficient in Microsoft Outlook, Word, and Excel
- Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Preferred Qualifications
Care Delivery Tele sales Agent- Remote Nationwide
- Bachelor’s degree
- Telephonic sales experience
- Understanding of value-based primary care and/or Medicare Advantage
- Bilingual in English/Spanish with the ability to speak, read and write in both languages without limitations or assistance
Additional Information
Care Delivery Tele sales Agent- Remote Nationwide
Work at Home Statement
To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
Satellite, cellular and microwave connection can be used only if approved by leadership
Care Delivery Tele sales Agent- Remote Nationwide
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
Care Delivery Tele sales Agent- Remote Nationwide
“Top 10 Interview Questions”
- Can you tell us about yourself?
- What interests you about this position?
- What are your strengths?
- What are your weaknesses?
- Can you give an example of a time when you solved a problem creatively?
- How do you handle stress and pressure?
- How would you describe your work style?
- Can you tell us about a time when you had to work with a difficult
- colleague or supervisor?
- How do you stay organized and prioritize tasks?
- What are your long-term career goals?
Document Required:
- Required Documents for This Recruitment: The candidate should have this Document Before Apply Online. Candidates Are Suggested To Read
- the Official Notification Before Applying.
- Document – Qualifications certificate with mark sheets.
- Passport size Photographs
- Signature
How to apply:
- All the eligible candidates can apply for This Job as mentioned below
- Read the official notification carefully From the Official Website.
- Read the Notification Carefully Before Applying.
- Fill out The Application Form (The link Is Given Below)
- Attach the Required Document and Passport Size Photo with Signature.
- Then Submit. Done.
Care Delivery Tele sales Agent- Remote Nationwide
