We are looking for an engineer to play a key role in providing technical support to Meta’s partners and to configure and maintain their products and campaigns.
Business Support Engineer
You will also have the opportunity to work together with them and our diverse cross-functional teams to ensure a high quality for our products and a satisfactory experience for our partners’ customers.
We work directly with Product, Platform and Infrastructure teams to investigate and resolve issues reported by our partners, to properly assess and agree on actions to be taken for necessary fixes and continuous improvements in our products and deployments.
You combine passion for outstanding customer service with a product mindset to ensure that key insights are communicated to our product teams.
We are looking for people who have the expertise of managing technical integrations, fostering developer/business relationships, and who have a desire to improve the support experience of our customers.
As a Business Support Engineer, you will understand industry trends, partner’s network evolution roadmap and its implication to our product roadmap.
You will work closely with other regional offices and partnership teams and support a broad range of partners across the globe to integrate Meta messaging products into their offering.
Business Support Engineer Responsibilities
Partners with Advertisers and Payment providers to help them to deploy Meta products.
Provide integration support through Cloud Based APIs to our Business Partners, enabling them to connect with a variety of users around the world.
Troubleshooting partners’ technical issues in real-time in cooperation with their engineering and operations teams, while also working with Meta’s internal technical teams to resolve those issues
Manage technical relationship with Meta partners, providing technical support and handling service outages
Communicates partner needs to the Meta product team, to improve people’s experiences with our products
Write production code that will improve our internal tooling and our products, building understanding across a variety of software and our platform at a deep engineering level
Helps scaling programs by creating and maintaining informative content and documentation that can be used by our partners to help them integrate with Meta’s infrastructure, presenting cross-functional and global context
“Top 10 Interview Questions”
- Can you tell us about yourself?
- What interests you about this position?
- What are your strengths?
- What are your weaknesses?
- Can you give an example of a time when you solved a problem creatively?
- How do you handle stress and pressure?
- How would you describe your work style?
- Can you tell us about a time when you had to work with a difficult
- colleague or supervisor?
- How do you stay organized and prioritize tasks?
- What are your long-term career goals?
Document Required:
- Required Documents for This Recruitment: The candidate should have this Document Before Apply Online. Candidates Are Suggested To Read
- the Official Notification Before Applying.
- Document – Qualifications certificate with mark sheets.
- Passport size Photographs
- Signature
How to apply:
- All the eligible candidates can apply for This Job as mentioned below
- Read the official notification carefully From the Official Website.
- Read the Notification Carefully Before Applying.
- Fill out The Application Form (The link Is Given Below)
- Attach the Required Document and Passport Size Photo with Signature.
- Then Submit. Done.
Business Support Engineer
