Customer Support Representative

Assistant Vice President, Operations

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Job Description:

What you’ll accomplish as an AVP for Operations

Assistant Vice President, Operations

This role will consist of oversight and decision responsibility for members of the team. Position is single point of accountability for specific client program(s). Responsible for decisions concerning operational strategies and tactics as well as decisions concerning investments in the program requested by the client or the management team. Builds and forms relationships with Client.

 

What you’ll do

Assistant Vice President, Operations
  • Maintain and grow revenue of existing Clients/Programs. Profitability of existing programs, including revenue, margins, billing performance, seat utilization and program turnover.
  • Conduct account reviews both internal and external
  • Translate company strategies into organizational initiatives/activities
  • Staff, motivate and develop management team.
  • Responsible for selecting, training, developing, and managing performance of direct reports in area of specialty; and mentoring, coordinating, planning, and providing direction for work group(s) in accordance with the organization’s policies and applicable legal requirements.
  • Guide individuals toward goal achievement using negotiation, teamwork/collaboration, motivation and staff development skills including the ability to act as a role model within the organization
  • Uphold and adhere to the ISMS policies and guidelines. Ensure that all Information security policies and guidelines are enforced and implemented.  Ensure that all direct reports uphold and adhere to these policies and guidelines. To report all violations and gaps observed and institute corrective actions accordingly.

Skills you’ll need to succeed

Assistant Vice President, Operations
  • Bachelor’s degree in Management or a graduate of any 4 or 5-year course or equivalent 5 years relevant work experience
  • Must have completed at least twenty-four (24) months tenure in role
  • Not on active CAP (formal/final formal)
  • Good attendance record
  • Level 8+ employees can apply

Skills you have that will delight us

Assistant Vice President, Operations
  • Post Graduate Degree /MBA Degree
  • Excellent financial analysis and budgetary skills
  • Ability to modify and refine service plans and operational practices to meet changing customer requirements or process improvements
  • Ability to coach, develop action plans, which maximize performance, and provide effective feedback
  • People Management Skills and experience managing multiple portfolios and projects.
  • Excellent ability to demonstrate innovation and good judgment/problem solving skills when making decisions

Senior Representative, Customer Solutions

“Top 10 Interview Questions”

  • Can you tell us about yourself?
  • What interests you about this position?
  • What are your strengths?
  • What are your weaknesses?
  • Can you give an example of a time when you solved a problem creatively?
  • How do you handle stress and pressure?
  • How would you describe your work style?
  • Can you tell us about a time when you had to work with a difficult
  • colleague or supervisor?
  • How do you stay organized and prioritize tasks?
  • What are your long-term career goals?

Document Required:

  • Required Documents for This Recruitment: The candidate should have this Document Before Apply Online. Candidates Are Suggested To Read
  • the Official Notification Before Applying.
  • Document – Qualifications certificate with mark sheets.
  • Passport size Photographs
  • Signature

How to apply:

  • All the eligible candidates can apply for This Job as mentioned below
  • Read the official notification carefully From the Official Website.
  • Read the Notification Carefully Before Applying.
  • Fill out The Application Form (The link Is Given Below)
  • Attach the Required Document and Passport Size Photo with Signature.
  • Then Submit. Done

 

Assistant Vice President, Operations

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