Apple At Home Advisor Jobs, Apple Careers Remote @ Click Me To Apply

Hiring Organization:- Apple

Post Name:- Apple Technical Support Advisor

Qualifications:- Graduate

Industry:- Private

Employment Type:- Full Time

Work Hours:- 8 Hours

Salary:- $20-$30/hour

Locations:- Idaho, USA

Apple At Home Advisor Jobs, Apple Careers Remote @ Click Me To Apply

Full Job Description:

You’re an issue solver and effectively interface with clients! You surpass their assumptions with your direction, information, and genuine energy for innovation. You’re enchanted by the manner in which things work, and can sort out where innovation works when things veer off-track. You have magnificent verbal and composed relational abilities, as well as the capacity to focus on and deal with your time really. You can perform various tasks across frameworks and applications, investigate, disconnect and resolve different complex specialized issues, and easily explore a specialized climate. You easily draw in, making sense of bit by bit arrangements with persistence and a methodology customized to every individual client. You’re here to assist with fixing specialized issues, yet in addition give a unimaginable client experience. Assuming that this sounds like you, you could be the following Apple Backing Consultant. We’re focused on assisting representatives with investigating their true capacity.

Apple At Home Advisor Jobs, Apple Careers Remote @ Click Me To Apply

Key Capabilities:

Least 2 years proficient specialized investigating aptitude or demonstrated specialized capacity
Experience supporting clients through telephone, email, talk, and additionally face to face
Energy for client assistance and responsibility for client experience including far reaching issue goal
Ready to actually tailor correspondence and style to varying crowds
Ready to self oversee and work freely in a high speed, continually changing climate
Blossoms with a group where mastery is shared and input is invited
Viable using time productively including capacity to perform various tasks, sort out and focus on
Ready to research and handle specialized data across different instruments while chatting with clients
iOS, Cell phone, Tablet, PC or Macintosh experience
Fitness for procuring abilities in specialized investigating and an energy to learn and take on new difficulties

Apple At Home Advisor Jobs, Apple Careers Remote @ Click Me To Apply

Portrayal:

We expect everything from a Counselor that our clients do. As a Mac Backing Counselor, you’ll be supporting a significant number of our famous items, from iPhones to iPads to MacBooks to work area Macintoshes. As our clients’ primary resource, you’ll be the agreeable voice of Apple, giving top notch client care, investigating, and specialized help.
We’ll depend on you to pay attention to our clients and utilize your specialized mastery, imagination, and enthusiasm to address their issues — and advise them that behind our extraordinary items are astonishing individuals. Since we trust our singular foundations, viewpoints, and interests assist us with making the thoughts that push us all ahead.
We’ll prepare you to be awesome. This position accompanies cutthroat compensation, extraordinary advantages, qualification to partake in our organization stock arrangement, downtime, a worker rebate, and devoted assets to help your continuous development and profession advancement.

Apple At Home Advisor Jobs, Apple Careers Remote @ Click Me To Apply

Extra Necessities:

-Accessible to go to roughly 5 a month and a half of required preparing on a proper timetable that might incorporate ends of the week – Adaptable to work between the long periods of 7:00 a.m. CST and 10:30 p.m. CST including ends of the week and occasions, with the likelihood to flex up or down hours relying on business needs

-Fruitful culmination of a pre-work evaluation and individual verification
-Fruitful culmination of beginning preparation
-Ready to meet least composing velocity of 40 WPM while chatting with clients

Apple At Home Advisor Jobs, Apple Careers Remote @ Click Me To Apply

Responsibilities:

Greet and assist customers in a friendly and professional manner.
Understand customer needs and recommend appropriate products or services.
Demonstrate product knowledge and provide accurate information to customers.
Assist in product selection, suggesting alternatives and options where appropriate.
Make business transactions, manage money and process payments with precision.
Keep the sales area clean and organized, ensuring that merchandise is properly displayed.
Monitor product status and assist with returns and returns.
Collaborate with team members to achieve individual and team marketing goals.
Build and maintain strong customer relationships through excellent service.
Stay connected with product knowledge, promotions and company policy.
Handle customer inquiries, concerns and complaints in a professional manner.
Follow all company safety policies, procedures and procedures.

Apple At Home Advisor Jobs, Apple Careers Remote @ Click Me To Apply

Eligibility:

High school diploma or equivalent.
Previous sales or customer experience preferred.
Strong communication and interpersonal skills.
Excellent customer service skills and friendly approachable behavior.
Ability to work in a fast-paced, team-oriented environment.
Basic math skills and the ability to manage financial transactions.
Attention to detail and attention to detail keeps the workplace clean and organized.
Flexible working evenings, weekends and holidays as needed.
Knowledge of the products/services offered by the company is a plus.