Amex Virtual Assistant Customer Service

Hiring Organization:- Southwest Airlines

Post Name:– Customer Service Agent (Part-Time)

Qualifications:- Bachelor Degree

Industry:- Private

Employment Type:- Full Time

Work Hours:- 8 Hours

Salary:- $35-$40/Year

Locations:- California

Full Job Description:

Division:

Ground Tasks

Our Organization Commitment

We are resolved to give our Representatives a steady workplace with equivalent chance for learning and self-awareness. Innovativeness and development are energized for working on the adequacy of Southwest Aircrafts. Most importantly, Representatives will be given a similar concern, regard, and caring disposition inside the association that they are supposed to share remotely with each Southwest Client.

Expected set of responsibilities:

For Outer Up-and-comers: Southwest Carriers will consider your advantage for the Austin, TX Client support Specialist (Temporary job) on the off chance that you are right now an occupant of the territory of Texas
In the event that you are not chosen for this occupation posting, you won’t be qualified to reapply for this situation in Austin, TX for a very long time from the day of interview

Pay and Advantages:

the chance for future increment per appropriate aggregate haggling understanding pay scale. Valuable open doors for additional time and shift charges.

Benefits you’ll adore:

Fly for nothing, as an honor, on any open seat on every single Southwest flight (your qualified wards as well)
Up to a 9.3% 401(k) Organization match, dollar for dollar, of your qualified compensation, per check
Potential for yearly Profit Sharing commitment toward retirement – when Southwest benefits, you profit
Investigate more Advantages you’ll cherish: https://careers.southwestair.com/benefits

Work Rundown

Individuals of Southwest Carriers meet up to follow through on our Motivation, which is to associate Individuals to what’s significant in their lives through cordial, solid, and minimal expense air travel. Our Client care Specialists stretch out Neighborliness to Southwest’s Clients at the ticket counter, stuff administration office, and door region. Client care Specialists are in many cases the principal Southwest Worker our Clients cooperate with during their movement experience and set a neighborly vibe for our Clients’ outing. They’re well disposed, patient issue solvers who appreciate performing various tasks and working in a dynamic, safe climate. Look at what daily as a Client care Specialist is like: swa.is/Day With CSA

Extra subtleties:

This is a parttime open door. At Southwest, Parttime Representatives by and large work 32 hours more than 5 days, however not set in stone as per a status based offering process.
Fresh recruits will finish 4 a month and a half of preparing. Preparing will comprise of 8-hours of study hall or hands on preparing more than 5 days every week.
Subsequent to finishing preparing, Parttime Fresh recruit work weeks will comprise of 6.5-hour shifts more than 5 days, with the potential for required extra time.
An association based job that incorporates working relegated shifts in view of status. Movements can incorporate early mornings, late nights, ends of the week, and occasions.
U.S. citizenship or current approval to work in the U.S. required and no current or future work approval sponsorship accessible.
Southwest Aircrafts is an Equivalent Open door Business. We keep on searching for amazing chances to mirror the networks we serve, and welcome candidates with assorted contemplations, foundations, and encounters.

Obligations

Offers cordial support to and keeps up with positive associations with all inner and outside Clients
Works in a helpful soul to guarantee the progress of our Organization
Answerable for giving unbelievable Client support to individuals craving to travel, use freight or stuff administration by taking care of their necessities
Handles any part of tagging and registration by working a modernized retail location framework, boarding, stuff administration, reservations and settling related grievances and issues
Obligations remember hello and dealing with Clients for a respectful and well disposed way. Handles cash, checks, Visas, travel vouchers and coupons as types of installment for tickets. Processes charges, makes change and balances everyday exchanges. Is answerable for overage or lack
Really looks at in things and Freight. Answers phone to give data to guests, page clients, resolve issues or objections and help depending on the situation. Handles exchanges expected to load up the airplane in a convenient and productive way
Manages misused Clients because of oversells, postponed or dropped flights, lost, deferred, or harmed baggage. Resolves such issues rapidly and inside rules laid out by the Organization
Gives current and exact charge, plan, reservations, flight appearance/takeoff data and answers generally broad requests from Clients and different guests to the air terminal
Finishes structures and reports as expected by the Organization
Composes anomaly and protest reports as required
Obligations might shift because of the size and association of the station
Should have the option to meet any actual capacity necessities recorded on this depiction
May perform other work obligations as coordinated by Representative’s Chiefs

Information, Abilities and Capacities

Capacity to type or potentially utilize a PC console with adequate speed to fulfill needs of the gig
Ready to understand archives, adhere to guidelines, learn and comprehend tagging systems, rules and guidelines
Capacity to cooperate with other people as a feature of a group, meet general society, and work under unpleasant circumstances
Should have the option to acceptably finish Client assistance Specialist preparing program with a 80% or more noteworthy normal and an assessment period
Should know about perilous circumstances and have the option to deal with crises on a case by case basis
Should work under close time imperatives to achieve speedy turns of airplane
Should give a very much prepared appearance in understanding the Ground Tasks Representative Handbook and Work Understanding
Should have the option to play out all occupation capabilities inside a restricted space
Should have the option to convey verbally by phone, up close and personal and on open location frameworks successfully
Should have great composed and oral abilities
Should have the option to convey data and guidelines verbally or by means of radio gear

Training

No training necessity

Experience

No experience prerequisite
Authorizing/Confirmation
Should have the option to get a SIDA identification and meet all neighborhood air terminal prerequisites
Might be expected by Station Initiative to get a Traditions Seal and meet all prerequisites to work worldwide flights

Actual Capacities

Should have the option to lift as well as move things as much as 70 pounds consistently and drearily lift or potentially move loads of 40 to 50 pounds onto raised surfaces
Should have the option to climb, twist, stoop and stand consistently and for broadened periods
Should keep up with the capacity to wear recommended outfits

Different Capabilities

Should keep a very much prepared appearance per Organization appearance principles as depicted in laid out rules
Should be a U.S. resident or have approval to work in the US as characterized by the Migration Change Demonstration of 1986
Should be something like 18 years old
Should have the option to consent to Organization participation principles as portrayed in laid out rules
Capacity to work shift work and additionally extra time
Unknown dialect abilities are alluring, yet entirely not needed
Pay sum doesn’t ensure work for a specific timeframe.
401(k) match commitments are dependent upon the arrangement’s vesting plan and relevant IRS limits
Profit Sharing commitments are likely to plan’s vesting plan and are made at the watchfulness of the Organization
Southwest Carriers is an Equivalent Open door Manager.
Kindly print/save this expected set of responsibilities since it won’t be accessible after you apply.

Amex Virtual Assistant Customer Service

“Top 10 Interview Questions”

Can you tell us about yourself?
What interests you about this position?
What are your strengths?
What are your weaknesses?
Can you give an example of a time when you solved a problem creatively?
How do you handle stress and pressure?
How would you describe your work style?
Can you tell us about a time when you had to work with a difficult
colleague or supervisor?
How do you stay organized and prioritize tasks?
What are your long-term career goals?

Document Required:

Required Documents for This Recruitment: The candidate should have this Document Before Apply Online. Candidates Are Suggested To Read
the Official Notification Before Applying.
Document – Qualifications certificate with mark sheets.
Passport size Photographs
Signature