American Express Virtual Customer Care Jobs In USA $22/Hour

Hiring Organization:- American Express

Post Name:- Manager

Qualifications:- Bachelor Degree

Industry:- Private

Employment Type:- Full – Time

Work Hours:- 8 Hours

Salary:- $22-$30/hour

Locations:- Hawaii, USA

About the company: American Express Company is an American multinational financial services corporation that specializes in payment cards. Headquartered in New York City, it is one of the most valuable companies in the world and one of the 30 components of the Dow Jones Industrial Average.

Full Job Description:

Worldwide Dealer and Organization Administrations (GMNS) is the vendor organization of American Express that obtains and keeps up with associations with a great many traders all over the planet who invite American Express-marked Cards. The Trader Obtaining and Provider Enablement (MASE) group inside GMNS is a cross-country association containing more than 160 experts devoted to marking and empowering U.S. shippers for AXP Card acknowledgment.

The Supervisor of Business Improvement (MBD) is an immediate deals position in the Midwest Locale Outreach group inside the Eastern District of Trader Obtaining. This position will zero in on high-worth possibilities that have a yearly deals income of up to $1B inside B2B verticals and fragments that don’t as of now acknowledge the Card as a type of installment. This job will likewise work intimately with our Worldwide Business Administrations (GCS) and the Territorial Concentrated Client Supervisory groups to extend B2B inclusion, drive charge volume, and an emphasis on Invited Acknowledgment. The fruitful up-and-comer will utilize his/her inside and out information on American Express and target businesses to join forces with possibilities and interior partners across the blue box to devise and carry out inventive arrangement builds to open beforehand undiscovered open doors.

American Express Virtual Customer Care Jobs

Capabilities

History of imagining, organizing, selling in, and executing imaginative, creative arrangements
Guarantees appropriate business interaction, direct and consistence controls, and adherence
Shown capacity to shape connections and drive agreement with key inside partners, including estimating, lawful, Card backers, Chance, and other inward accomplices
Solid monetary intuition. Great monetary and logical abilities are used to get ready and present quantitative examinations of possibilities.
Solid essential and optional record/industry research abilities; exhibited the capacity to use proficient organization and outsider sources to foster profound comprehension of prospect needs, expected complaints, and potential influence focuses
Magnificent relational abilities, both composed and verbal. Solid leader presence.
Solid discussion abilities; showed capacity in building affinity and acquiring validity with possibilities.
Adaptable; agreeable in a quick-moving climate with developing needs and shifts in the course.
Four-year certification and 5+ long stretches of effective external deals insight.
Capability with Salesforce.com as a resource.

Candidate should have a legitimate driver’s permit. An engine vehicle records check will be led for all effective up-and-comers at the hour of the proposition. The revelation of all moving infringements inside the most recent 3 years (Counting, yet not restricted to speeding tickets, refusal to submit to blood liquor content, crazy driving, leaving the scene of the mishap, and driver’s permit suspension for moving infringement) is expected during the application interaction.

American Express Virtual Customer Care Jobs

Won’t Give Sponsorship:

Business qualification to work with American Express in the U.S. is expected as the organization won’t seek visa sponsorship for these positions.
Compensation Reach: $70,000.00 to $125,000.00 yearly + reward + benefits
The above addresses the normal compensation range for this occupation order. At last, in deciding your compensation, we’ll think about your area, experience, and other occupation-related factors.

We back our partners and their friends and family with advantages and projects that help their all-encompassing prosperity. That implies we focus on their physical, monetary, and emotional wellness through each phase of life. Benefits include:

Cutthroat base pay rates

Extra motivating forces
6% Organization Match on retirement investment funds plan
Free monetary instructing and monetary prosperity support
Extensive clinical, dental, vision, disaster protection, and incapacity benefits
Adaptable work courses of action and timetables with a mixture and virtual choices with Amex Flex
20+ weeks paid parental leave for all guardians, paying little mind to orientation, presented for pregnancy, reception, or surrogacy
Free admittance worldwide on-location wellbeing focuses set up with medical caretakers and specialists (contingent upon area)
Free and private guiding help through our Solid Personalities program
Vocation advancement and preparing potential open doors

American Express Virtual Customer Care Jobs

Responsibilities:

Greet and assist customers in a friendly and professional manner.
Understand customer needs and recommend appropriate products or services.
Demonstrate product knowledge and provide accurate information to customers.
Assist in product selection, suggesting alternatives and options where applicable.
Make business transactions, manage money, and process payments with precision.
Keep the sales area clean and organized, ensuring that merchandise is displayed correctly.
Monitor product status and assist with returns and returns.
Collaborate with team members to achieve individual and team marketing goals.
Build and maintain strong customer relationships through excellent service.
Stay connected with product knowledge, promotions, and company policy.
Handle customer inquiries, concerns, and complaints in a professional manner.
Follow all company safety policies, procedures, and procedures.

Eligibility:

Previous sales or customer experience preferred.
Strong communication and interpersonal skills.
Excellent customer service skills and friendly approachable behavior.
Ability to work in a fast-paced, team-oriented environment.
Basic math skills and the ability to manage financial transactions.
Attention to detail and attention to detail keeps the workplace clean and organized.
Flexible working evenings, weekends, and holidays as needed.
Knowledge of the products/services offered by the company is a plus.