Customer Support Representative

Amazon Social Media Support Jobs (Manager Level, Full Time)

Amazon California

Amazon Social Media Support Jobs (Manager Level, Full Time)

Hiring Organization:- Amazon

Post Name:- Senior Vendor Manager, Home Improvement

Qualifications:- Bachelor Degree

Industry:- Private

Employment Type:- Full-Time

Work Hours:- 8 Hours

Salary:- $35-$40/Year

Locations:- California

Full Job Descriptions:-

Amazon Social Media Support Jobs (Manager Level, Full Time)

AWS Deals, Advertising, and Worldwide Administrations (SMGS) is liable for driving income, reception, and development from the biggest and quickest developing little and mid-market records to big business level clients including public area. The AWS Worldwide Help group interfaces with driving organizations and accepts that top notch help is basic to client achievement. AWS Backing likewise cooperates with a worldwide rundown of clients that are building strategic applications on top of AWS administrations.

The AWS Client care group offers help to a large number of outer clients assisting them with understanding the advantages and capacities of the AWS’s Distributed computing Administrations. This group centers around helping clients with record and charging related requests, and interacts with interior Amazon associations to give the point of view of the Voice of the Client.

As a Specialized Client service Partner spend significant time in Virtual Entertainment, you’ll assist with handling client contacts from different web-based entertainment stages and address AWS as you cooperate straightforwardly with our clients to determine support issues. Utilizing Amazon’s voice, you will freely answer client requests, pay attention to client criticism and raise recognized dangers to the proper groups.

Key work liabilities

Amazon Social Media Support Jobs 

  • Address client concerns, grievances and questions by means of Twitter, Facebook, AWS Engineer Gatherings, and other arising social channels
  • Perceive risk and the public idea of the social help contacts
  • Work tenaciously to offer or reestablish a positive involvement in every individual client recognizing delicate issues and teaming up with the suitable partners to make a reaction.
  • Screen discussion answers and answer for AWS to posts or remarks that didn’t get a response.
  • Be current on new contributions and issues of AWS. Grasp current cycles and arrangements.
  • Recognize and dissect issues, examples and patterns in client demands; helping authority with surfacing these discoveries to the proper business groups.
  • Heighten Fundamental Issues as well as client trouble spots and follow up as indicated by the CS Gathering Balance Rules (for example Andon Rope, Inconvenience Ticket, Contact Training Structure, Pros Issues Pipeline, and so on.).
  • Collaborate with worldwide partners to lay out and keep up with consistency in friendly voice

This job requires the capacity to show up on Saturday or Sunday or potentially nights.

About the group

Various Encounters

Amazon Social Media Support Jobs

AWS values assorted encounters. Regardless of whether you meet the capabilities as a whole and abilities recorded part of the set of working responsibilities, we urge contender to apply. On the off chance that your vocation is simply beginning, hasn’t followed a conventional way, or incorporates elective encounters, don’t allow it to prevent you from applying.

Why AWS?

Amazon Web Administrations (AWS) is the world’s most complete and extensively took on cloud stage. We spearheaded distributed computing and innovated constantly — that is the reason clients from the best new companies to Worldwide 500 organizations trust our vigorous set-up of items and administrations to drive their organizations.

Comprehensive Group Culture

Amazon Social Media Support Jobs 

Around here at AWS, it’s in our tendency to learn and be interested. Our representative drove liking bunches cultivate a culture of incorporation that enable us to be pleased with our disparities. Progressing occasions and opportunities for growth, remembering our Discussions for Race and Nationality (Center) and AmazeCon (orientation variety) meetings, rouse us to embrace constantly our uniqueness.

Mentorship and Vocation Development

We’re consistently raising our exhibition bar as we endeavor to turn into Earth’s Best Boss. That is the reason you’ll find unending information sharing, mentorship and other vocation propelling assets here to assist you with forming into a superior adjusted proficient.

Work/Life Equilibrium

We esteem work-life congruity. Making progress at work ought to never come to the detriment of penances at home, which is the reason we take a stab at adaptability as a feature of our functioning society. At the point when we feel upheld in the working environment and at home, there’s nothing we can’t accomplish in the cloud.

We are available to recruiting possibility to sort out of one of the accompanying areas:

Essential Capabilities

– Experience with Microsoft Office items and applications

– 1+ long stretches of client support insight

– Work an adaptable timetable/shift/workspace, including ends of the week, evenings, or potentially occasions

Favored Capabilities

Amazon Social Media Support Jobs 

– Web-based Entertainment experience inside a Client care climate

– Demonstrated capacity to convey both verbally and recorded as a hard copy in a public confronting setting

– Knowledge of Amazon Web Administrations items and highlights or Distributed computing advancements

– Capacity to impart and grasp complex issues actually

Amazon is focused on a different and comprehensive work environment. Amazon is an equivalent open door boss and doesn’t segregate based on race, public beginning, orientation, orientation personality, sexual direction, safeguarded veteran status, handicap, age, or other legitimately safeguarded status. For people with incapacities who might want to demand a convenience, if it’s not too much trouble.

Our pay mirrors the expense of work across a few US geographic business sectors. The base compensation for this position goes from year in our least geographic market up to year in our most elevated geographic market. Pay depends on various variables including market area and may shift relying upon work related information, abilities, and experience. Amazon is an all out remuneration organization. Reliant upon the position offered, value, sign-on installments, and different types of remuneration might be given as a component of a complete pay bundle, notwithstanding a full scope of clinical, monetary, as well as different advantages. For more data, work environment/representative advantages. This position will stay posted until filled. Candidates ought to apply by means of our inner or outer profession site.

Amazon Social Media Support Jobs (Manager Level, Full Time)

“Top 10 Interview Questions”

  • Can you tell us about yourself?
  • What interests you about this position?
  • What are your strengths?
  • What are your weaknesses?
  • Can you give an example of a time when you solved a problem creatively?
  • How do you handle stress and pressure?
  • How would you describe your work style?
  • Can you tell us about a time when you had to work with a difficult
  • colleague or supervisor?
  • How do you stay organized and prioritize tasks?
  • What are your long-term career goals?

Document Required:

  • Required Documents for This Recruitment: The candidate should have this Document Before Apply Online. Candidates Are Suggested To Read
  • the Official Notification Before Applying.
  • Document – Qualifications certificate with mark sheets.
  • Passport size Photographs
  • Signature

How to apply:

  • All the eligible candidates can apply for This Job as mentioned below
  • Read the official notification carefully From the Official Website.
  • Read the Notification Carefully Before Applying.
  • Fill out The Application Form (The link Is Given Below)
  • Attach the Required Document and Passport Size Photo with Signature.
  • Then Submit. Done.

Amazon Social Media Support Jobs (Manager Level, Full Time)

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