Aetna Customer Support Jobs
Hiring Organization:- Aetna
Post Name:- Store Associate
Qualifications:- Bachelor Degree
Industry:- Private
Employment Type:- Full – Time
Work Hours:- 8 Hours
Salary:- $35-$40/Year
Locations:- California
Full Job Description:
Carry your heart to Aetna Wellbeing. All of us at Aetna Wellbeing shares a solitary, clear reason: Carrying our heart to each snapshot of your wellbeing. This reason directs our obligation to convey upgraded human-driven medical services for a quickly impacting world. Secured in our image with heart at its middle our motivation sends an individual message that how we convey our administrations is similarly pretty much as significant as what we convey.
Our Heart At Work Behaviors™ support this reason. We need every individual who works at Aetna Wellbeing to feel enabled by the job they play in changing our way of life and speeding up our capacity to improve and convey answers for make medical care more private, helpful and reasonable.
Position Synopsis
Function as a feature of the Drug store and Front Store Group to guarantee that every client has a positive shopping experience at Aetna and to guarantee consumer loyalty by serving every client as indicated by our organization Values. If it’s not too much trouble, note in select business sectors the aggregate haggling understanding guidelines in regards to the Drug store Specialist would apply.
In light of the job and area, this position might expect you to be completely immunized against Coronavirus (counting any promoter shots whenever required), where passable under the law, except if you are supported for a sensible convenience in view of handicap, ailment, pregnancy, or strict conviction that keeps them from being immunized. Confirmation of immunization will be expected on your most memorable day of business or inside the initial not many months in the position, contingent upon the job and area. On the off chance that you are considered for a job, more data will be given during the employing system.
Required Capabilities
- Should be no less than 16 years old Licensure prerequisites shift by state Should can play out the accompanying errands: Client care
- Welcome every client in a considerate and proficient way
- Help all drug store and front store clients with their various forms of feedback
- Demand extra assistance when expected to boost consumer loyalty
- Keep up with client/patient classification as indicated by HIPAA and company norms
- Answer phone with suitable hello Activities
- Agree with all government and state regulations, rules and guidelines
- Follow Aetna strategy and methodology consistently
- Stick to Aetna work process and guarantee quality affirmation norms are kept up with consistently
- Keep up with remedy prioritization all through solution handling
Process remedies
- Counting interpretation of SIG codes, item choice, counting and estimating drugs, covering and uncapping vials and jugs
- naming of remedies
- Resolve Outsider dismissals and complete any manual case structures
- Play out all register exchanges, in adherence of Aetna strategy and systems
- This incorporates money, check and charge exchanges
- Sack stock upon fulfillment of offer
- Play out all remedy get methodology, in adherence of Aetna strategy and techniques; Complete Solution Get Log, approve client address, Make the Proposal to Guidance and direct client to Drug specialist or Assistant (if relevant)
- Speak with all medical services experts when admissible and as per state regulation
- Recover and record remedies fittingly as indicated by State and Government Regulation
- Partake in completely required store functional gatherings
- Keep a perfect, coordinated and proficient drug store office, as per Aetna guidelines
- Access, input and recover data to/from the PC
Represent expanded timeframes
- Help front store activities when required Stock Administration
- Keep up with in-stock by guaranteeing all stock administration arrangements and methodology are followed
- Use fitting report(s) to keep up with renewal
- Pull obsolete, harmed and reviewed stock and get ready for return
- Help with taking care of medication orders (with the exception of CIIs) as allowed by regulation
Favored Capabilities
- Required Capabilities proceeded: Front Store Exercises
- Work a sales register including cash exchanges, checks, charges
- Follow organization approaches and systems with respect to sales register performance
- Demand extra assistance when expected to increment consumer loyalty
- Welcome every client utilizing the eye’s, greetings’ and help consistently and help clients with their inquiries, issues and grumblings
- Cost stock using cost weapons
- Store neatness: break region and rest rooms; vacuum; dust/face; clean windows; refuse expulsion; outside upkeep; clearing
- Stock racks
- Complete cost changes: archive counts, use cost firearms
- Pick up the phone utilizing the proper hello
- Process photofinishing orders
- Keep up with look at region: fill register supplies, sacks; wipe ledges;
- Issue IOUs when mentioned
- Respond to potential shoplifters adhering to organization rules
- Keep up with client/patient secrecy
- Keep up with card office: request, stock, stock, marking
- Keep up with corrective office/units: perfect, stock, set shows, sign, get ready returns (UPP framework)
- Reset offices/end covers following Plays of the game
- Show and sign week by week, special and occasional product
- Get ready harms: report counts and thing numbers, seal plate
- In-store marking, including: racks, shows, dump bushels, windows, roof
- Help Drug store staff when required
- Complete minor in-store fixes i.e., carriage posts, change lights
- Resolve save stock
- Help clients with enormous buys (taking out to vehicle)
- Dump and burden plate/cases – 35 pound greatest to a level of 4 feet
- Move plate/cases starting with one area then onto the next HR
- Support booking exercises as indicated by the necessities of the business and work process model
- Complete all necessary preparation programs
- Speak with field the executives and corporate any expected announcing
Instruction
Secondary School certificate or comparable favored yet not needed.
This pay range addresses the base hourly rate or base yearly full-time compensation for all situations in the gig grade inside which this position falls. The genuine base compensation proposition will rely upon different variables including experience, schooling, geology and other significant elements.
Notwithstanding your remuneration, partake in the prizes of an association that places our heart into really focusing on our partners and our networks. The Organization offers a full scope of clinical, dental, and vision benefits. Qualified workers might sign up for the Organization’s 401(k) retirement investment funds plan, and a Representative Stock Buy Plan is likewise accessible for qualified workers. The Organization gives a completely paid term disaster protection plan to qualified representatives, and present moment and long haul incapacity benefits. Aetna Wellbeing likewise offers various prosperity programs, schooling help, free improvement courses, a Aetna store endlessly markdown programs with taking an interest accomplices. With respect to downtime, Organization workers appreciate Took care of Time (“PTO”) or excursion pay, as well as paid occasions all through the schedule year. Number of paid occasions, debilitated time and other time off are given reliable applicable state regulation and Company approaches.
Aetna Customer Support Jobs
“Top 10 Interview Questions”
- Can you tell us about yourself?
- What interests you about this position?
- What are your strengths?
- What are your weaknesses?
- Can you give an example of a time when you solved a problem creatively?
- How do you handle stress and pressure?
- How would you describe your work style?
- Can you tell us about a time when you had to work with a difficult
- colleague or supervisor?
- How do you stay organized and prioritize tasks?
- What are your long-term career goals?
Document Required:
- Required Documents for This Recruitment: The candidate should have this Document Before Apply Online. Candidates Are Suggested To Read
- the Official Notification Before Applying.
- Document – Qualifications certificate with mark sheets.
- Passport size Photographs
- Signature
How to apply:
- All the eligible candidates can apply for This Job as mentioned below
- Read the official notification carefully From the Official Website.
- Read the Notification Carefully Before Applying.
- Fill out The Application Form (The link Is Given Below)
- Attach the Required Document and Passport Size Photo with Signature.
- Then Submit. Done.
