Aetna Work From Home: Flexible & Rewarding Remote Opportunity

Hiring Organization:- Aetna

Post Name:- Customer Service Representative – Work From Home

Qualifications:- Bachelor Degree

Industry:- Private

Employment Type:- Full – Time

Work Hours:- 8 Hours

Salary:- $35-$40/Year

Locations:- California

Full Job Description:

Carry your heart to Aetna Wellbeing. All of us at Aetna Wellbeing shares a solitary, clear reason: Carrying our heart to each snapshot of your wellbeing. This reason directs our obligation to convey upgraded human-driven medical services for a quickly influencing world. Secured in our image — with heart at its middle — our motivation sends an individual message that how we convey our administrations is similarly basically as significant as what we convey.
Our Heart At Work Behaviors™ support this reason. We need every individual who works at Aetna Wellbeing to feel engaged by the job they play in changing our way of life and speeding up our capacity to enhance and convey answers for make medical care more private, advantageous and reasonable.
Should have the option to go to 7 weeks of virtual preparation without any nonappearances during that time.
Responds to questions and resolves issues in view of calls/letters from individuals, suppliers, and plan supports. Emergencies coming about improve to suitable staff. Give superb client administrations to high volume in headed supplier requires the Cases Request/Cases Exploration group. Broad cases research on numerous stages to help suppliers with installment questions.
Gives the client related data to respond to the unasked inquiries, for example extra arrangement subtleties, benefit plan subtleties, part self-administration instruments, and so forth. Utilizes client care edge system to settle on monetary choices to determine part issues. Makes sense of part’s expectations as per contract.
Processes guarantee references, new case handoffs, nurture audits, grumblings (part/supplier), complaint and requests (part/supplier) through target framework .
Instructs and helps suppliers on our self-administration choices. Helps suppliers with credentialing and re-credentialing and contracting questions and issues.
Helps with accumulating guarantee information for client reviews. Decides clinical need, pertinent inclusion arrangements and checks part plan qualification connecting with approaching correspondence and inner references.

Required Capabilities

Should be accessible between 7am-7pm Mon-Fri
Knowledge of Microsoft Office items
Experience in profoundly conditional call place climate
Superb client support and decisive reasoning
Required rapid web access (25 mbps or higher) and predictable association.
Work area should be set up with an immediate association with the switch (NOT Wi-Fi). We give a 6 ½ foot long ethernet rope, on the off chance that the distance is further, you will be expected to give your own ethernet link.

Instruction

Secondary School certificate or GED same.

This pay range addresses the base hourly rate or base yearly full-time compensation for all situations in the gig grade inside which this position falls. The genuine base compensation proposition will rely upon different elements including experience, schooling, topography and other significant variables.

Notwithstanding your remuneration, partake in the prizes of an association that places our heart into really focusing on our partners and our networks. The Organization offers a full scope of clinical, dental, and vision benefits. Qualified workers might sign up for the Organization’s 401(k) retirement reserve funds plan, and a Representative Stock Buy Plan is additionally accessible for qualified workers. The Organization gives a completely paid term life coverage plan to qualified workers, and present moment and long haul inability benefits. Aetna Wellbeing likewise offers various prosperity programs, schooling help, free improvement courses, a Aetna store endlessly rebate programs with taking an interest accomplices. With respect to downtime, Organization representatives appreciate Took care of Time (“PTO”) or get-away compensation, as well as paid occasions all through the schedule year. Number of paid occasions, debilitated time and other time off are furnished predictable with important state regulation and Company approaches.

For more definite data on accessible advantages, if it’s not too much trouble, visit jobs.AetnaHealth.com/benefits

Aetna Wellbeing requires specific partners to be completely immunized against Coronavirus (counting any promoter shots whenever required), where passable under the law, except if they are supported for a sensible convenience in light of handicap, ailment, strict conviction, or other legitimately perceived reasons that keeps them from being inoculated.

You are expected to have gotten no less than one Coronavirus shot preceding your most memorable day of business and to give verification of your immunization status or apply for a sensible convenience inside the initial 10 days of your work. Kindly note that in certain states and jobs, you might be expected to give confirmation of full immunization or an endorsed sensible convenience before you can start to work effectively.

Aetna Work From Home: Flexible & Rewarding Remote Opportunity

“Top 10 Interview Questions”

Can you tell us about yourself?
What interests you about this position?
What are your strengths?
What are your weaknesses?
Can you give an example of a time when you solved a problem creatively?
How do you handle stress and pressure?
How would you describe your work style?
Can you tell us about a time when you had to work with a difficult
colleague or supervisor?
How do you stay organized and prioritize tasks?
What are your long-term career goals?

Document Required:

Required Documents for This Recruitment: The candidate should have this Document Before Apply Online. Candidates Are Suggested To Read
the Official Notification Before Applying.
Document – Qualifications certificate with mark sheets.
Passport size Photographs
Signature