Aetna Facebook Support Jobs (Remote, Entry Level) $70-80$/Year

Hiring Organization:- Aetna

Post Name:- EAP Work life Customer Support Associate

Qualifications:- Bachelor Degree

Industry:- Private

Employment Type:- Full – Time

Work Hours:- 8 Hours

Salary:- $70-$80/Year

Locations:- California

Full Job Description:

Carry your heart to Aetna Wellbeing. All of us at Aetna Wellbeing shares a solitary, clear reason: Carrying our heart to each snapshot of your wellbeing. This reason directs our obligation to convey upgraded human-driven medical services for a quickly influencing world. Moored in our image — with heart at its middle — our motivation sends an individual message that how we convey our administrations is similarly basically as significant as what we convey.

Our Heart At Work Behaviors™ support this reason. We need every individual who works at Aetna Wellbeing to feel engaged by the job they play in changing our way of life and speeding up our capacity to develop and convey answers for make medical services more private, advantageous and reasonable.

Position Outline

Completely distant job. Work anyplace in the U.S.
Call focus is an every minute of every day activity.
Occasion work is normal
Timetables might be changed in view of business need
We are searching for high-performing people to join our group. This group will uphold individuals as their front-entryway to Psychological well-being Prosperity. We want to convey a coordinated encounter across the broadness of RFL, Social Wellbeing and Clinical items to guarantee each part and their families get the right help for their extraordinary mental prosperity needs.
Answerable for supporting the arrangement and utilization of Worklife, worker help and the executives specialist assets.

Part Backing

Decides motivation behind call by effectively tuning in and communicating with guests, emergencies bring in an in an expert and opportune way.
Evaluates client’s requirements; investigates and articulately conveys data with respect to appropriate EAP/Worklife administrations and assets.
Perceives emergency circumstances and assesses for required activity to limit risk.
Carries out suitable analysis in interior data sets and online to distinguish likely suppliers and assets.
Enters part data into the proper EAP framework to start the case and records remarks and data completely and expertly.
Colleague Backing – Get calls moved from instructors and gives quick part help.
Plans arrangement for individuals with guides.
Helps colleagues with essential exercises to really answer part requests about and demands for administrations and assets connected with different fundamental abilities, for example, finding childcare, finding eldercare, and so on.
Discusses really with every single inner partner.
Uses applicable Aetna data sets to explore and recognize approved, suitable part assets.
Settles on outbound decisions as fitting to recognize and help with getting part assets as well as administrations.
Helps colleagues with printing and satisfaction needs connected with significant materials, including supplier profiles, letters, choice of fitting manuals, ordering materials for mailing, recording satisfaction culmination
In the fitting EAP framework, keeping a stock of materials.
Offers various help capabilities including regulatory help, follow-up calls, and different obligations as doled out.
Consistence with Arrangements and Administrative Norms
Safeguards the classification of part data and sticks to big business strategies, and EAP and Worklife arrangements and methodology.
Keeps up with precise and complete inward documentation of required data that meets risk the executives and administrative prerequisites. (*)
Proactively pays attention to individuals and expects their necessities, taking full responsibility for part connection.
Address asks and resolve issues as a “solitary resource” in view of calls, computerized and composed correspondence.
Give modified cooperation in light of client inclination and individualized needs.
Settle complex issues without or with restricted administration intercession.
Oversees organized pre-screening appraisal in view of triggers to guarantee critical requirements are coordinated suitably.
Recognizes triggers for extra assets and backing associations with such reactions.
Evaluates for social determinants/needs and offers and interfaces individuals with suitable assets to address those requirements.

Required Capabilities

1 year of client care and call focus insight
1 year Involvement with a social, mental or human help field giving client support.
Essential PC information (Microsoft Office Suite, Word, Succeed, Groups, and so forth.)

Favored Capabilities

1 year of Social Wellbeing experience

Training

Secondary School Recognition or comparable GED

Pay Reach

The regular compensation range for this job is:

This pay range addresses the base hourly rate or base yearly full-time compensation for all situations in the gig grade inside which this position falls. The genuine base compensation proposition will rely upon various elements including experience, schooling, topography and other significant variables. This position is qualified for a Aetna Wellbeing reward, commission or momentary motivation program notwithstanding the base compensation range recorded previously.

Notwithstanding your pay, partake in the awards of an association that places our heart into really focusing on our partners and our networks. The Organization offers a full scope of clinical, dental, and vision benefits. Qualified representatives might sign up for the Organization’s 401(k) retirement reserve funds plan, and a Worker Stock Buy Plan is additionally accessible for qualified representatives. The Organization gives a completely paid term life coverage plan to qualified representatives, and present moment and long haul inability benefits. Aetna Wellbeing likewise offers various prosperity programs, instruction help, free improvement courses, a Aetna store endlessly markdown programs with taking part accomplices. With respect to downtime, Organization workers appreciate Took care of Time (“PTO”) or get-away compensation, as well as paid occasions all through the schedule year. Number of paid occasions, debilitated time and other time off are given steady significant state regulation and Company strategies.

For more itemized data on accessible advantages, kindly visit jobs.AetnaHealth.com/benefits

Aetna Wellbeing requires specific partners to be completely inoculated against Coronavirus (counting any promoter shots whenever required), where passable under the law, except if they are endorsed for a sensible convenience in light of handicap, ailment, strict conviction, or other legitimately perceived reasons that keeps them from being immunized.

You are expected to have gotten no less than one Coronavirus shot preceding your most memorable day of business and to give evidence of your inoculation status or apply for a sensible convenience inside the initial 10 days of your work. Kindly note that in certain states and jobs, you might be expected to give verification of full immunization or a supported sensible convenience before you can start to work effectively.

Aetna Wellbeing is focused on enrolling, recruiting, creating, progressing, and holding people with incapacities. Thusly, we endeavor to give equivalent admittance to the advantages and honors of work, including the arrangement of a sensible convenience to perform fundamental work capabilities. Aetna Wellbeing can give a solicitation to a sensible convenience, including a certified translator, composed data in different configurations, interpretation or different administrations through ColleagueRelations@AetnaHealth.com In the event that you have a discourse or hearing handicap, kindly call 7-1-1 to use Broadcast communications Hand-off Administrations (TRS). We will really bend over backward to answer your solicitation inside 48 business hours and give our very best for pursue an answer.

Aetna Facebook Support Jobs (Remote, Entry Level) $70-80$/Year

“Top 10 Interview Questions”

Can you tell us about yourself?
What interests you about this position?
What are your strengths?
What are your weaknesses?
Can you give an example of a time when you solved a problem creatively?
How do you handle stress and pressure?
How would you describe your work style?
Can you tell us about a time when you had to work with a difficult
colleague or supervisor?
How do you stay organized and prioritize tasks?
What are your long-term career goals?

Document Required:

Required Documents for This Recruitment: The candidate should have this Document Before Apply Online. Candidates Are Suggested To Read
the Official Notification Before Applying.
Document – Qualifications certificate with mark sheets.
Passport size Photographs
Signature