Aetna Customer Support Jobs – Remote – College Level 2024

Hiring Organization:- Aetna

Post Name:- Supervisor, Customer Service

Qualifications:- Bachelor Degree

Industry:- Private

Employment Type:- Full – Time

Work Hours:- 8 Hours

Salary:- $35-$40/Year

Locations:- California

Full Job Description:

Carry your heart to Aetna Wellbeing. All of us at Aetna Wellbeing shares a solitary, clear reason: Carrying our heart to each snapshot of your wellbeing. This reason directs our obligation to convey improved human-driven medical services for a quickly influencing world. Secured in our image with heart at its middle our motivation sends an individual message that how we convey our administrations is similarly basically as significant as what we convey.

Our Heart At Work Behaviors™ support this reason. We need each and every individual who works at Aetna Wellbeing to feel enabled by the job they play in changing our way of life and speeding up our capacity to develop and convey answers for make medical care more private, helpful and reasonable.

Aetna Customer Support Jobs

Position Rundown

Liable for the general oversight of Client assistance representatives.
Responsible for part/supplier fulfillment, maintenance, and development by
effectively conveying serious administrations to individuals/suppliers.
Major Parts
Creates, spurs, assesses and mentors staff on work systems,
appropriate call dealing with and cooperation conveying superb client care.
Is apparent and accessible to staff to addresses questions, screen calls and give
continuous input.
Uses accessible motivation projects to remunerate, perceive and celebrate
group and individual victories.
Surveys individual and group execution consistently and give
genuine and ideal input with respect to formative and preparing needs;
incorporates consummation of month to month and yearly scorecards.
Screens all exhibition means, for example, day to day details and timetable
adherence; dispenses assets to satisfy volume and execution needs.
Creates and keeps up areas of strength for with associations with constituents
furthermore, inward colleagues to keep up with superb lines of correspondence
also, share assets to meet normal assistance community targets.
Eliminate hindrances to work execution and guarantees administrative consistence.
Draws in, chooses, and holds top quality, different ability ready to effectively
accomplish or surpass business objectives.
Fabricates a strong group that functions admirably together.
Goes about as contact among staff and different regions, including the executives, all
portions, supplier groups, and so forth, imparting work process results, thoughts, and
arrangements.
Proactively examines constituent information, distinguishes patterns and issues.
Perceives and follows up on the necessities to work on the turn of events and conveyance
of items and administrations.
Obviously distinguishes what should be achieved for
fruitful finishing of business targets.
Successfully applies and upholds Aetna HR polices and practices, i.e.,
FML/EML, Participation, Set of principles, Disciplinary Rules. (*)

Required Capabilities

Experience with guarantee/call focus climate.
2 years driving case/client assistance group.

Favored Capabilities

Strong composed and oral relational abilities.
Solid task the board abilities (monetary, logical, arranging and execution).
Strong administration abilities including staff improvement.
Extraordinary client assistance abilities are required.
Focuses on undertakings actually.
Efficient.
Exchange abilities.
Specialized abilities.
Critical thinking abilities.

Schooling

Aetna Customer Support Jobs

Partner’s certification or identical work insight.

Pay Reach

The average compensation range for this job is:

This pay range addresses the base hourly rate or base yearly full-time compensation for all situations in the gig grade inside which this position falls. The genuine base compensation proposition will rely upon different elements including experience, instruction, topography and other pertinent variables. This position is qualified for a Aetna Wellbeing reward, commission or transient impetus program notwithstanding the base compensation range recorded previously.

Notwithstanding your remuneration, partake in the compensations of an association that places our heart into really focusing on our partners and our networks. The Organization offers a full scope of clinical, dental, and vision benefits. Qualified representatives might sign up for the Organization’s 401(k) retirement investment funds plan, and a Worker Stock Buy Plan is additionally accessible for qualified workers. The Organization gives a completely paid term life coverage plan to qualified representatives, and present moment and long haul inability benefits. Aetna Wellbeing likewise offers various prosperity programs, instruction help, free improvement courses, a Aetna store endlessly markdown programs with partaking accomplices. Concerning downtime, Organization representatives appreciate Took care of Time (“PTO”) or excursion pay, as well as paid occasions all through the schedule year. Number of paid occasions, debilitated time and other time off are given predictable applicable state regulation and Company strategies.

Aetna Customer Support Jobs

Aetna Customer Support Jobs – Remote – College Level 2024

“Top 10 Interview Questions”

Can you tell us about yourself?
What interests you about this position?
What are your strengths?
What are your weaknesses?
Can you give an example of a time when you solved a problem creatively?
How do you handle stress and pressure?
How would you describe your work style?
Can you tell us about a time when you had to work with a difficult
colleague or supervisor?
How do you stay organized and prioritize tasks?
What are your long-term career goals?

Document Required:

Required Documents for This Recruitment: The candidate should have this Document Before Apply Online. Candidates Are Suggested To Read
the Official Notification Before Applying.
Document – Qualifications certificate with mark sheets.
Passport size Photographs
Signature