Aetna Customer Service Remote Jobs

Hiring Organization:- Aetna

Post Name:- Supervisor, Customer Service (Work From Home)

Qualifications:- Bachelor Degree

Industry:- Private

Employment Type:- Full – Time

Work Hours:- 8 Hours

Salary:- $35-$40/Year

Locations:- California

Full Job Description:

Carry your heart to Aetna Wellbeing. All of us at Aetna Wellbeing shares a solitary, clear reason: Carrying our heart to each snapshot of your wellbeing. This reason directs our obligation to convey improved human-driven medical services for a quickly impacting world. Moored in our image with heart at its middle our motivation sends an individual message that how we convey our administrations is similarly essentially as significant as what we convey.

Our Heart At Work Behaviors™ support this reason. We need every individual who works at Aetna Wellbeing to feel engaged by the job they play in changing our way of life and speeding up our capacity to develop and convey answers for make medical care more private, advantageous and reasonable.

Position Outline

Client care is the significant first-line of contact with clients, establishing the vibe for how individuals, specialists and plan support bunches view our organization. It gives individuals the ideal data with impeccable timing to assist them with coming to better conclusions about their wellbeing and medical services.

Answerable for the general oversight of Client care workers. Responsible for part/supplier fulfillment, maintenance, and development by effectively conveying serious administrations to individuals/suppliers.

Required Capabilities

Creates, spurs, assesses and mentors staff on work methods, legitimate call dealing with and cooperation conveying superb client assistance. Is apparent and accessible to staff to responds to questions, screen calls and give continuous criticism.
Uses accessible impetus projects to compensate, perceive and commend group and individual triumphs.
Evaluates individual and group execution consistently and give authentic and ideal input in regards to formative and preparing needs; incorporates finish of month to month and yearly scorecards.
Screens all exhibition means, for example, everyday details and timetable adherence; designates assets to satisfy volume and execution needs.
Creates and keeps up major areas of strength for with associations with constituents and inner colleagues to keep up with superb lines of correspondence and offer assets to meet normal assistance community goals.
Eliminate boundaries to work execution and guarantees administrative consistence.
Draws in, chooses, and holds top quality, different ability ready to accomplish or surpass business objectives effectively. Constructs a firm group that functions admirably together.
Goes about as contact among staff and different regions, including the board, all portions, supplier groups, and so on, imparting work process results, thoughts, and arrangements.
Proactively breaks down constituent information, recognizes patterns and issues. Perceives and follows up on the requirements to work on the turn of events and conveyance of items and administrations. Obviously recognizes what should be achieved for fruitful finishing of business goals.
Really applies and implements Aetna HR polices and practices, i.e., FML/EML, Participation, Set of rules, Disciplinary Rules.
Training Highschool confirmation or same

This pay range addresses the base hourly rate or base yearly full-time compensation for all situations in the gig grade inside which this position falls. The genuine base compensation proposition will rely upon various variables including experience, schooling, geology and other significant elements. This position is qualified for a Aetna Wellbeing reward, commission or transient motivation program notwithstanding the base compensation range recorded previously.

Notwithstanding your remuneration, partake in the compensations of an association that places our heart into really focusing on our partners and our networks. The Organization offers a full scope of clinical, dental, and vision benefits. Qualified representatives might sign up for the Organization’s 401(k) retirement reserve funds plan, and a Worker Stock Buy Plan is additionally accessible for qualified workers. The Organization gives a completely paid term life coverage plan to qualified workers, and present moment and long haul inability benefits. Aetna Wellbeing likewise offers various prosperity programs, training help, free improvement courses, a Aetna store endlessly markdown programs with taking part accomplices. Concerning downtime, Organization representatives appreciate Took care of Time (“PTO”) or get-away compensation, as well as paid occasions all through the schedule year. Number of paid occasions, wiped out time and other time off are given reliable pertinent state regulation and Company arrangements.

Aetna Customer Service Remote Jobs

“Top 10 Interview Questions”

Can you tell us about yourself?
What interests you about this position?
What are your strengths?
What are your weaknesses?
Can you give an example of a time when you solved a problem creatively?
How do you handle stress and pressure?
How would you describe your work style?
Can you tell us about a time when you had to work with a difficult
colleague or supervisor?
How do you stay organized and prioritize tasks?
What are your long-term career goals?

Document Required:

Required Documents for This Recruitment: The candidate should have this Document Before Apply Online. Candidates Are Suggested To Read
the Official Notification Before Applying.
Document – Qualifications certificate with mark sheets.
Passport size Photographs
Signature