Phillips social media customer supports job Work From Home

Hiring Organization:- Phillips

Post Name:- Customer Service Agent

Qualifications:- Bachelor Degree

Industry:- Private

Employment Type:- Full Time

Work Hours:- 8 Hours

Salary:- $70-$80/Year

Locations:- California

Full Job Description:

Expected set of responsibilities

Client assistance Specialist (Level 2) – Backoffice Organization
Our Client assistance Specialist is capable of Completing general exercises to help the execution of deals exercises.

Your job:

Take inbound client support calls and give exact, acceptable responses to Dental Expert different kinds of feedback.
Take possession to decide client’s prerequisites and suggest fitting arrangements.
Really perform multiple tasks while drawing in with clients on the telephone by appropriately using assets and devices to drive a one call goal.
Enter orders precisely and proficiently using our request section device and applications. Appropriately upsell and strategically pitch items.
Really complete guarantees, trades and returns sooner rather than later.
Appropriately process account installments including credit and charge notices entries.
Appropriately de-heighten circumstances including disappointed clients, offering help and backing towards a satisfactory goal through compelling addressing and investigating.
Appropriately use instruments and assets and keep up to date with updates and data to finish day to day work undertakings.
Support and keep up with associations with existing and expected clients to drive Net Advertisers and Most Frequently Suggested.
Keep an expert workplace and associations with clients and partners by sticking to Philips ways of behaving and culture.
Keep up with administration level arrangements and consumer loyalty by complying with timetable, breaks and lunch while observing departmental rules for time off demands.
Sign in and accessible for shift start and all through shift end. Perform multiple tasks to limit utilization of ACW and AUX to get done with responsibilities.
Appropriately sign all through the telephone and finance frameworks for consistence with organization and state regulations.
May work straightforwardly with clients to elevate items and answers for create and qualify prompts track down new deals open doors.
May work cross practically on activities to drive consumer loyalty.

You’re the right fit if:

Partner’s, Four year college education or comparable mix and additionally significant business experience liked
Want to propel your vocation (deals, advertising, and so forth.)
Experience working in a high-volume contact/call focus climate.
Taking care of raised client confronting calls and messages.
Proficient client care abilities (composed and oral).
Comprehension of CRMs to incorporate interior applications/apparatuses to report calls.
Solid PC abilities, including experience utilizing Succeed, Office and Viewpoint.
Should have the option to work inside a Group climate, execution based culture.
Superb telephone abilities.
Shared training backing or direction an or more.
Capacity to perform multiple tasks while drawing in with clients on the telephone.
Capacity to decide client’s prerequisites and suggest arrangements.
Capacity to utilize innovation however not restricted to Skype, Genesys, Groups, Salesforce, SAP, Microsoft suite, and so forth.
You should have the option to effectively play out the accompanying least Physical, Mental and Natural work necessities regardless of convenience for this Office/Remote position.

About Philips

We are a wellbeing innovation organization. We assembled our whole organization around the conviction that each human matters, and we won’t stop until everyone wherever approaches the quality medical care that we as a whole merit. Accomplish crafted by your life to assist with working on the existences of others.

Find out about our business.
Find our rich and energizing history.
Find out about our motivation.
Peruse more about our worker benefits.

Assuming that you’re keen on this job and have many, yet not all, of the encounters required, we urge you to apply. You might in any case be the right possibility for this or different open doors at Philips. Get familiar with our obligation to variety and incorporation here.

Extra Data

US work approval is a precondition of business. The organization won’t consider competitors who require sponsorship for a work-approved visa, presently or later on.
Organization migration advantages won’t be accommodated this position. For this position, you should dwell in or inside driving distance to Nashville, TN.

Phillips social media customer supports job Work From Home

“Top 10 Interview Questions”

Can you tell us about yourself?
What interests you about this position?
What are your strengths?
What are your weaknesses?
Can you give an example of a time when you solved a problem creatively?
How do you handle stress and pressure?
How would you describe your work style?
Can you tell us about a time when you had to work with a difficult
colleague or supervisor?
How do you stay organized and prioritize tasks?
What are your long-term career goals?

Document Required:

Required Documents for This Recruitment: The candidate should have this Document Before Apply Online. Candidates Are Suggested To Read
the Official Notification Before Applying.
Document – Qualifications certificate with mark sheets.
Passport size Photographs
Signature