Netflix social media customer support remote job From Home

Hiring Organization:- Netflix

Post Name:– Technical Support Engineer (L5) – Data Platform, Big Data / Analytics

Qualifications:- Bachelor Degree

Industry:- Private

Employment Type:- Full Time

Work Hours:- 8 Hours

Salary:- $70-$80/Year

Locations:- California

Full Job Description:

Netflix is the world’s driving real time diversion administration with 250 million paid enrollments in north of 190 nations, getting a charge out of television series, narratives, and element films across a wide assortment of sorts and dialects. Individuals can look however much they need, whenever, anyplace, on any web associated screen. Individuals can play, delay and resume watching, all without advertisements or responsibilities.

About the Designing Help Association

The point of the Designing Help Association is to empower Efficiency Designing to really and reasonably scale the help they give to their clients. The group is the cutting edge asset for the designing help needs of our clients (i.e., our designing labor force) – dealing with, investigating, and settling client demands and issues. Likewise, the group will zero in on approaches to working, client backing, support tooling, stage item contributions, documentation, and engineer schooling.

Our Central goal

Convey an astounding help insight to Netflix’s designer local area. To advocate for our clients, finish issues and resolve them in a sensible time. On the off chance that blockers forestall prompt goal, we impart status and guarantee there is perceivability into why there is a postponement.
Give bits of knowledge, input and champion client feeling about the apparatuses we backing to our accomplices across Efficiency Designing. Join forces with PM and Designing to follow and keep up with perceivability into progressing issues and convey client necessities to guarantee further developing around there is focused on.
Drive cooperation endeavors to diminish item grinding and increment convenience with the goal that Efficiency Designing can fabricate, convey and convey profoundly utilitarian answers for the Designer People group.
Our way of life is one of a kind, and we will generally live by our qualities, permitting you to take care of your best responsibilities and develop. To more deeply study Efficiency Designing, go ahead and stand by listening to this digital broadcast.

The Job

We are searching for a Specialized Help Designer intensely for efficiency foundation and tooling, client care, and robotization. You will be liable for checking and taking care of our clients’ solicitations, investigating, settling issues, mechanizing support needs, creating runbooks, improving and keeping up with help instruments, figuring out our item contributions, and persistently searching for ways of further developing the designing help insight.

Our ideal colleague has direct experience working in client confronting, designing help jobs, composing and building a complete self-administration information base and knows about framework, inward tooling, stages, and distributed computing. You are brilliant at understanding and taking care of intricate and questionable issues and continually look for development. As a Designer in this job, we really want a competitor who can grasp our mind boggling contributions on a specialized level, be involved in the improvement of our help mechanization tooling, and suggest item and functional enhancements in light of client connections.

Area

Los Gatos, CA or US Remote as it were.
What you’ll should find true success
You are talented in giving prevalent client service across a perplexing association, in a perfect world as a component of a focal group
You are energetic about client experience, endeavoring to be an amazing client advocate
You are exceptionally versatile and open to taking on different jobs and obligations from one finish to another in an examination
You are an information driven and proof based chief
You have great relational abilities and a demonstrated history of significant improvements toward extensive documentation
You are capable in no less than one programming language, in a perfect world Python as well as Java, empowering you to add to codebases across related spaces
Related knowledge supporting stages fabricated utilizing open-source innovations like Apache Kafka, Flash, and Hadoop
You have worked with large information distribution center capacity frameworks (for example Ice shelf or Hive)
You have experience creating information and additionally ETL pipelines utilizing Apache Flash system or advances like Flink and Kafka
Capacity to peruse and compose SQL inquiries to pull expected complex information to help any announced issues/item abandons
Experience with cloud framework as well as holder coordination stages is an or more
You have the longing and inclination to figure out how the bits of enormous information stage cooperate
You flourish in high speed conditions and try to develop functional efficiencies by inclining toward mechanization and representation tooling
We are an equivalent open door boss and celebrate variety, perceiving that variety of thought and foundation fabricates more grounded groups. We approach variety and incorporation genuinely and insightfully. We don’t segregate in light of race, religion, variety, public beginning, orientation, sexual direction, age, conjugal status, veteran status, or handicap status.
Our way of life is novel, and we will generally live by our qualities, permitting you to go about your best responsibilities and develop. To dive deeper into Efficiency Designing, go ahead and stand by listening to this digital recording.
Our remuneration structure comprises exclusively of a yearly compensation; we don’t have rewards. You select every year the amount of your pay you need in compensation versus investment opportunities. To decide your own top of market pay, we depend on market pointers and think about your particular work family, foundation, abilities, and experience to decide your pay in the market range. The reach for this job is $150,000 – $400,000.
Netflix gives thorough advantages including Wellbeing Plans, Emotional well-being support, a 401(k) Retirement Plan with boss match, Investment opportunity Program, Incapacity Projects, Wellbeing Reserve funds and Adaptable Spending Records, Family-framing advantages, and Life and Serious Injury Advantages. We likewise offer paid time away projects. Full-time hourly workers accumulate 35 days yearly for took care of time to be utilized for get-away, occasions, and debilitated took care of time. Full-time salaried representatives are promptly qualified for adaptable downtime. See more insight regarding our Advantages here.

Netflix is a special culture and climate. Learn more here.

Netflix social media customer supports job Work From Home

“Top 10 Interview Questions”

Can you tell us about yourself?
What interests you about this position?
What are your strengths?
What are your weaknesses?
Can you give an example of a time when you solved a problem creatively?
How do you handle stress and pressure?
How would you describe your work style?
Can you tell us about a time when you had to work with a difficult
colleague or supervisor?
How do you stay organized and prioritize tasks?
What are your long-term career goals?

Document Required:

Required Documents for This Recruitment: The candidate should have this Document Before Apply Online. Candidates Are Suggested To Read
the Official Notification Before Applying.
Document – Qualifications certificate with mark sheets.
Passport size Photographs
Signature