Work From Home Amex @privatejobspune ( Customer Experience Concierge ) @ Click Me To Apply

Hiring Organization:- American Express

Post Name:- Customer Experience Concierge

Qualifications:- Bachelor Degree

Industry:- Private

Employment Type:- Full Time

Work Hours:- 8 Hours

Salary:- $20-$30/hour

Locations:- Alabama, USA

About the company: American Express Company is an American multinational financial services corporation that specializes in payment cards. Headquartered in New York City, it is one of the most valuable companies in the world and one of the 30 components of the Dow Jones Industrial Average.

Full Job Description:

You Lead the Way. We Have You Covered.

With the right sponsorship, individuals and organizations can advance in fantastic ways. At the point when you join Group Amex, you become a piece of a worldwide and various local area of partners with an enduring obligation to back our clients, networks, and one another. Here, you’ll learn and develop as we assist you with making a vocational venture that is exceptional and significant to you with advantages, projects, and adaptability that help you and by and expertly.

At American Express, you’ll be perceived for your commitments, authority, and affect — each partner has the chance to partake in the organization’s prosperity. Together, we’ll win collectively, endeavoring to maintain our organization’s values and strong sponsorship vow to give the world’s best client experience consistently. Also, we’ll do it with the greatest amount of honesty, and in a climate where everybody is seen, heard, and feels like they have a place.

Work From Home Amex

Join Group Amex and how about we lead the way together?

Expected set of responsibilities:

The job of the Part Administration Proficient (MSP) will be to convey better help than Card Individuals visiting the American Express Centurion Parlor, situated in the LaGuardia Air terminal. MSPs will be the essence of American Express to our clients, going about as diplomats of the brand. Filling in as a firm group, they will energize our clients and follow through on the brand guarantee. An effective MSP inside the Centurion Parlor will have the energy for conveying uncommon support of our best Card Individuals, in a client-confronting climate. Our MSPs are exceptionally gifted and persuaded, giving travel, card, attendant, and way of life administrations to American Express Card Individuals. Going about as a specialist, our MSPs will fit our items and administrations to help Card Individuals with their nearby necessities and extend their relationship with American Express.

It is our main goal to become crucial for our Card Individuals by giving separate items and administrations. We must make Participation show some signs of life consistently. MSPs do this by:
Inviting and giving admittance to our Card Individuals upon landing at the gathering
Being responsible and taking responsibility for the client’s insight from start to finish
Making imaginative ways of settling clients’ issues or worries to win their image steadfastness; at last, making faithful fans out of the client
Utilizing the Client’s First way of thinking in addressing clients’ requirements and assumptions
Giving attendant and way of life proposal
Giving travel conferences and insignificant reservation help
Obliging necessities of our Card Individuals, by banding together with our food and drink relax accomplices
Relax Active times are from 05:00 am-10:00 pm Mon-Sun. Hours are likely to change because of business needs.

Capabilities:

A fruitful competitor will have the accompanying capabilities:
At least of 1-year late experience adjusting premium clients
Carrier, parlor, or travel industry experience is liked (Travel reservation experience or more)
Enthusiasm for overhauling clients with proactive arrangements
Remarkable relational abilities, enchanting the client with every collaboration
The capacity to pay attention to the client’s necessities, thus proposing certain suggestions, bringing about high fulfillment from the client with the assistance they got
Should display the highest level of impressive skill and keep an uplifting perspective in all collaborations
The capacity to depend on and team up with your partners is fundamental, as the parlor is an extremely dynamic, speedy, group climate
Capacity to pursue choices rapidly and, when unexpected circumstances might emerge, putting the Card Individuals’ involvement at the front of all that you do
Should be clever and fit for utilizing the Web successfully while supporting an eye-to-eye client climate
Capacity to use and change from numerous innovation stages easily
Adjust to an always-changing climate and be versatile
The capacity to work adaptable movements including evenings, ends of the week, and occasions is fundamental
Light to direct lifting might be expected for specific work undertakings.
Compensation Reach: $20.00 to $33.65 hourly + reward + benefits

The above addresses the normal time-based compensation range for this occupation order. At last, in deciding your compensation, we’ll think about your area, experience, and other occupation-related factors.

We back our associates and their friends and family with advantages and projects that help their all-encompassing prosperity. That implies we focus on their physical, monetary, and psychological well-being through each phase of life. Benefits include:

Serious base compensations

Extra motivations
6% Organization Match on retirement reserve funds plan
Free monetary instructing and monetary prosperity support
Complete clinical, dental, vision, disaster protection, and inability benefits
Adaptable work game plans and timetables with crossover and virtual choices with Amex Flex
20+ weeks paid parental leave for all guardians, paying little heed to orientation, presented for pregnancy, reception, or surrogacy
Free admittance to worldwide on-location health focuses set up with attendants and specialists (contingent upon area)
Free and secret directing help through our Solid Personalities program
Vocation improvement and preparing open doors

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Responsibilities:

Greet and assist customers in a friendly and professional manner.
Understand customer needs and recommend appropriate products or services.
Demonstrate product knowledge and provide accurate information to customers.
Assist in product selection, suggesting alternatives and options where applicable.
Make business transactions, manage money, and process payments with precision.
Keep the sales area clean and organized, ensuring that merchandise is displayed correctly.
Monitor product status and assist with returns and returns.
Collaborate with team members to achieve individual and team marketing goals.
Build and maintain strong customer relationships through excellent service.
Stay connected with product knowledge, promotions, and company policy.
Handle customer inquiries, concerns, and complaints in a professional manner.
Follow all company safety policies, procedures, and procedures.

Eligibility:

Previous sales or customer experience preferred.
Strong communication and interpersonal skills.
Excellent customer service skills and friendly approachable behavior.
Ability to work in a fast-paced, team-oriented environment.
Basic math skills and the ability to manage financial transactions.
Attention to detail and attention to detail keeps the workplace clean and organized.
Flexible working evenings, weekends, and holidays as needed.
Knowledge of the products/services offered by the company is a plus.