Hiring Organization:- American Express

Post Name:- Account Protection Customer Care-Fraud

Qualifications:- Bachelor Degree

Industry:- Private

Employment Type:- Full Time

Work Hours:- 8 Hours

Salary:- $70-$80/Year

Locations:- California

Full Job Description:

Expected set of responsibilities

You Lead the Way.

We Have You Covered.

With the right support, individuals and organizations have the ability to advance in mind blowing ways. At the point when you join Group Amex, you become piece of a worldwide and various local area of partners with a resolute obligation to back our clients, networks and one another. Here, you’ll learn and develop as we assist you with making a vocation venture that is remarkable and significant to you with advantages, projects, and adaptability that help you by and by and expertly.

At American Express, you’ll be perceived for your commitments, authority, and effect — each associate has the valuable chance to partake in the organization’s prosperity. Together, we’ll win collectively, endeavoring to maintain our organization values and strong support vow to give the world’s best client experience consistently. Furthermore, we’ll do it with the greatest possible level of honesty, and in a climate where everybody is seen, heard and feels like they have a place.

Join Group Amex and we should lead the way together.

As a brand based on exceeding all expectations to give the best client experience, it is central to have the most uncommon partners. As the substance of the organization, you can make positive communications with our clients consistently from arranging a novel travel or way of life experience to assisting them with their regular necessities. Furthermore, you can develop your abilities through industry-driving preparation and continuous training, all while realizing how it affects consistently set the norm for elite, client first assistance. Track down your put in assistance on #TeamAmex.

What will you make a mean for in this job?

The Record Assurance Client Care-Misrepresentation is liable for using extortion the board procedures/devices while inspecting existing Purchaser as well as business records to recognize conceivable fake action and limit the expected misfortune to American Express by social event and dissecting relevant information to decide the fitting strategy. The Record Security Client Care-Misrepresentation will be liable for dealing with inbound/outbound approaches accounts while keeping an expert working connection between American Express and the client

Least Capabilities:

At least two years of Client care insight in a call place climate
Capacity to work in a high speed call community climate, adjusting the need to help inbound and outbound assemble volume while conference creation and quality objectives
Enthusiasm for overhauling clients with proactive arrangements that develop connections by showing demonstrated relationship building, exchange and critical thinking
Demonstrated scientific abilities with the capacity to handle a lot of data in a short measure of time and expressive a useful answer for the client
Better than expected PC abilities in Microsoft Word, Succeed, PowerPoint, and Standpoint with a strong working information on momentum Web innovation and the capacity to explore data for business related purposes
Capacity to explore in numerous PC frameworks while associating with the client at the same time
Demonstrated strength while evaluating the short and long haul impact that all choices have on constituents and everyday business processes
Should have the option to really pay attention to the client, make an association, recognize and stress when suitable
Should be happy with deciding and proposals in hazy conditions and have the option to deal with numerous assignments successfully while advancing through work simultaneously
Versatile with the craving to ceaselessly work on private execution, consumer loyalty and business brand, and showed persistence and capacity to tackle client concerns
Solid time usage abilities and the capacity to work under tension and with restricted oversight
Should can utilize great, good instinct in direction and the capacity to actually oversee change and try to avoid panicking in upsetting circumstances

Favored Capabilities:

Capacity to work in a measurements driven climate
The active times are seven (7) days per week from 8:00am – 12:00am EST including occasions
This is a full time open door where up-and-comers should be adaptable to work any shift during business hours. The ideal up-and-comer should live in the Phoenix, AZ metropolitan region, and have the option to work in a mixture plan.
Pay Reach: $20.00 to $22.00 hourly + reward + benefits
The above addresses the normal time-based compensation range for this occupation demand. At last, in deciding your compensation, we’ll think about your area, experience, and other occupation related factors.
Business qualification to work with American Express in the U.S. is expected as the organization won’t seek after visa sponsorship for these positions.
We back our associates and their friends and family with advantages and projects that help their comprehensive prosperity. That implies we focus on their physical, monetary, and emotional wellness through each phase of life. Benefits include:
Cutthroat base compensations

Extra impetuses

6% Organization Match on retirement investment funds plan
Free monetary training and monetary prosperity support
Exhaustive clinical, dental, vision, disaster protection, and inability benefits
Adaptable working model with mixture, on location or virtual game plans relying upon job and business need
20+ weeks paid parental leave for all guardians, paying little heed to orientation, presented for pregnancy, reception or surrogacy
Free admittance to worldwide on location wellbeing focuses set up with attendants and specialists (contingent upon area)
Free and classified advising support through our Solid Personalities program
Vocation improvement and preparing open doors
For a full rundown of Group Amex benefits, visit our Partner Advantages Site.
American Express is an equivalent open door business and settles on work choices regardless of race, variety, religion, sex, sexual direction, orientation character, public beginning, veteran status, handicap status, age, or some other status safeguarded by regulation.
We back our associates with the help they need to flourish, expertly and actually. That is the reason we have Amex Flex, our endeavor working model that gives more noteworthy adaptability to partners while guaranteeing we safeguard the significant parts of our exceptional in-person culture. Contingent upon job and business needs, partners will either work nearby, in a half breed model (blend of in-office and virtual days) or completely essentially.

American Express Remote Jobs Virtual Customer Care Chat Professional

“Top 10 Interview Questions”

Can you tell us about yourself?
What interests you about this position?
What are your strengths?
What are your weaknesses?
Can you give an example of a time when you solved a problem creatively?
How do you handle stress and pressure?
How would you describe your work style?
Can you tell us about a time when you had to work with a difficult
colleague or supervisor?
How do you stay organized and prioritize tasks?
What are your long-term career goals?

Document Required:

Required Documents for This Recruitment: The candidate should have this Document Before Apply Online. Candidates Are Suggested To Read
the Official Notification Before Applying.
Document – Qualifications certificate with mark sheets.
Passport size Photographs
Signature