American Airlines Remote Customer Support ( Customer Service Manager ) @ Click Me To Apply

American Airlines Remote Customer Support ( Customer Service Manager ) @ Click Me To Apply

Hiring Organization:- American Airlines

Post Name:- Customer Service Manager

Qualifications:- Graduate

Industry:- Private

Employment Type:- Full Time

Work Hours:- 8 Hours

Salary:- $20-$30/hour

Locations:- Georgia, USA

American Airlines Remote Customer Support ( Customer Service Manager ) @ Click Me To Apply

Full Job Description:

Are you prepared to investigate a plethora of options on the job and off? Travel the world, improve your skills, and become the best version of yourself when you join the American Airlines family. As you leave on another excursion, you’ll handle difficulties with adaptability and effortlessness, mastering new abilities and propelling your vocation while having a great time. Feel free to join in on the fun and improve both your personal and professional lives!

Why this job is great for you American is looking for a Customer Service Manager (CSM) who is focused on achieving goals and wants to grow their experience, knowledge, and network within the company. You will be able to grow into the best leader you want to be in the American organization through our leadership program.

• By motivating, coaching, and developing front-line team members, CSMs must ensure a safe and high-performing operation. By establishing a secure, dependable operation and delivering an exceptional customer experience, you will support the efforts of your teams.
• A passion for safety, teamwork, leadership, and delivering a high-quality product to our customers, front-line employees, and vendors as well as being energized by a fast-paced, dynamic work environment
• During the course of our day-to-day operations, CSMs must facilitate an atmosphere that fosters mutual respect, trust, responsibility, and core values while also connecting people and enhancing lives.

This position is a member of the Airports Team within the Customer Experience Division. What you’ll be doing As stated earlier, this list is meant to represent the current position. However, it’s possible that additional essential tasks—as well as non-essential tasks—are not mentioned. When it is deemed appropriate, management will alter the job or require other tasks to be completed, keeping in mind, of course, any legal obligations, such as those related to collective bargaining.

• promotes end-to-end exceptional customer service while maintaining a safety-conscious environment that drives operational excellence and contributes to employee and customer safety and well-being. Be a safety advocate:
• Establish individual and team goals that support departmental and company goals, and address safety concerns as necessary;
• Ensures the ongoing safety and reliability of our operation by conducting self-audits, observations, root cause investigations, and other related safety engagements Promotes effective communication among departments to engage our team to work together to achieve common goals. Coaches and mentors frontline team members in skill development, customer service elevation, and company culture behaviors.
• Establishes and promotes effective relationships with team members that foster compassion, authenticity, integrity, respect, and dignity. Effectively allocates resources and provides appropriate support to enable teams to deliver on operational
• Be familiar with the Joint Collective Bargaining Agreement (JCBA) and make sure team members follow the company’s policies and procedures.
• Passion, dedication, efficacy, dependability, optimism, honesty, positivity, and loyalty) Manage escalated service issues and be visible to team members when problems arise.
• Provide key corporate and local information to frontline leaders in an efficient and effective manner. Make sure everyone on the team knows what to expect and why the focus or criticality exists.

Skills, Licenses, and Certifications Ability to bring out the best performance in the workforce through proactive employee engagement and support for an inclusive working environment Ability to actively listen – giving full attention to what other people are saying, taking time to understand the points being made, and asking questions as appropriate Critical thinking ability – using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems Ability to monitor and assess performance of self, team members, and the operation to make improvements or take corrective action Strong decision-making skills Ability

• possesses USPS clearance or the ability to obtain it. The USPS requires residency in the United States for five years. The ability to work additional hours when there are operational needs. The ability to work rotating shifts, including weekends, holidays, and days off.
• Travel Benefits: Are you ready to see the world? Our global network offers over 6,800 daily flights to 365 destinations for you, your loved ones, and friends.
• Benefits to Health: You will have access to your health, dental, prescription, and vision benefits from day one to assist you in maintaining good health. We also provide flexible spending accounts, virtual doctor visits, and other services.
• Wellness initiatives: We want you to be the best version of yourself, which is why our wellness programs give you everything you need to succeed.
• The 401(k) plan: Employer contributions to your 401(k) program are available after one year of employment, depending on the workgroup.
• Additional Advantages: Our Employee Assistance Program, pet insurance, and discounts on cruises, hotels, and other travel options are additional great perks.

American Airlines Remote Customer Support ( Customer Service Manager ) @ Click Me To Apply

Many people like to travel from one country to another. That’s why most of them look for jobs in airlines. Airlines job is one of the best ways to visit multiple countries within a month. If you are one of those who love to travel and are looking for airlines jobs, then you are at the right place. Here you will get the complete process for applying airlines jobs. But before we start there are questions.

1. Which Type Of Jobs You Are Looking
2. In Which Airlines You Are Looking To Get The Job

So to find out the answers of these two common questions we have explained almost every job in airlines companies and their requirements. And we also talked about the airlines companies of the USA.

American Airlines Remote Customer Support ( Customer Service Manager ) @ Click Me To Apply

Airlines Jobs List

1. Flight Attendant Jobs
2. Airline Administrative Support
3. Operations 
4. Avionics Technicians
5. Regional Sales Manager
6. Flight Dispatcher
7. Ground / Airport Station Attendant
8. Aviation Meteorologist
9. Passenger Service Agent
10. Ramp Planner
11. Reservation Sales Agent
12. Sales Representative
13. Crew Schedule Coordinator
14. Airline Station Agent
15. Airline Ticket Agent
16. Airline Flight Instructor
17. Aviation Attorney

American Airlines Remote Customer Support ( Customer Service Manager ) @ Click Me To Apply

Airlines Companies List

1. Alaska Airlines
2. Allegiant Air
3. American Airlines
4. Avelo Airlines
5. Breeze Airways
6. Delta Air Lines
7. Eastern Airlines
8. Frontier Airlines
9. Hawaiian Airlines
10. JetBlue
11. Southwest Airlines
12. Spirit Airlines
13. Sun Country Airlines
14. United Airlines

As you can see there are 14 Airlines companies in the US. You can try all of them to get the jobs.

Here is one more thing. About which we did not talk yet, what about those people who are looking for WFH (Work From Home Jobs). If anyone of you wants to do work from home, then you can also get the opportunity from the side of these airlines jobs. A list of Remote Jobs is given below.

American Airlines Remote Customer Support ( Customer Service Manager ) @ Click Me To Apply

Responsibilities:

• Greet and assist customers in a friendly and professional manner.
• Understand customer needs and recommend appropriate products or services.
• Demonstrate product knowledge and provide accurate information to customers.
• Assist in product selection, suggesting alternatives and options where appropriate.
• Make business transactions, manage money and process payments with precision.
• Keep the sales area clean and organized, ensuring that merchandise is properly displayed.
• Monitor product status and assist with returns and returns.
• Collaborate with team members to achieve individual and team marketing goals.
• Build and maintain strong customer relationships through excellent service.
• Stay connected with product knowledge, promotions and company policy.
• Handle customer inquiries, concerns and complaints in a professional manner.
• Follow all company safety policies, procedures and procedures.

American Airlines Remote Customer Support ( Customer Service Manager ) @ Click Me To Apply

Eligibility:-

• High school diploma or equivalent.
• Previous sales or customer experience preferred.
• Strong communication and interpersonal skills.
• Excellent customer service skills and friendly approachable behavior.
• Ability to work in a fast-paced, team-oriented environment.
• Basic math skills and the ability to manage financial transactions.
• Attention to detail and attention to detail keeps the workplace clean and organized.
• Flexible working evenings, weekends and holidays as needed.
• Knowledge of the products/services offered by the company is a plus.

American Airlines Remote Customer Support ( Customer Service Manager ) @ Click Me To Apply