Wells Fargo Customer Service Jobs, Wells Fargo Work From Home Jobs @ Click Me To Apply

Hiring Organization:- Wells Fargo

Post Name:- Customer Service Representative

Qualifications:- Graduate

Industry:- Private

Employment Type:- Full Time

Work Hours:- 8 Hours

Salary:- $20-$30/hour

Locations:- Colorado, USA

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Full Job Description:

Wells Fargo is looking for a Client care Delegate inside Speculation Contact Center (ICC) as separated of Riches and Venture The executives. In this job, you will support clients with money market funds through phone. You will go about as a forefront issue solver to address client concerns, helping them depending on the situation. This is a difficult job with a wide concentration. Fruitful representatives are dependable, solid, and are continuously learning better approaches to help clients and to give an extraordinary client experience consistently. Study our profession regions and lines of business at wellsfargojobs.com.

Work inside a contact community climate to help monetary items and administrations.
Recognize potential chances to further develop client assistance experience and give suggestions to determine interior and outer client issues to give first contact goal.
Communicate with interior clients.
Perform tolerably complex client assistance undertakings.
Oversee risk by following all strategies and methodology and keeping up to date with changes to them.
Advocate for computerized administrations like web-based conveyance of explanations and different records, Online sign desk work, and some other advanced open doors

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Required Capability:

2+ long stretches of Client support, Monetary Administrations or Contact Center insight, or identical showed through one or a mix of the accompanying: work insight, preparing, military experience, schooling.

Wanted Capabilities:

Experience handling complex exchanges and carrying out broad analysis to determine complex client requests.
Magnificent verbal, composed, and relational abilities.
Capacity to explore different PC framework windows, applications, and use search devices to track down data.
Capacity to communicate really with inside and outer accomplices and clients/clients.
Essential Microsoft Office abilities
Capacity to investigate normal PC issues.
Capacity to examine computerized improvements to give a superior client experience.
Financier industry experience
Information on venture phrasing
Contact focus insight
A BS/BA degree or higher

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Posting Area:

5201 W Amelia Earhart Dr, Salt Lake City, UT
Required area recorded previously. Movement help isn’t accessible for this position.

At Wells Fargo, we put stock in variety, value and consideration in the work environment; likewise, we invite applications for work from every single qualified up-and-comer, paying little heed to race, variety, orientation, public beginning, religion, age, sexual direction, orientation personality, orientation articulation, hereditary data, people with handicaps, pregnancy, conjugal status, status as a safeguarded veteran or some other status safeguarded by pertinent regulation.

Workers support our emphasis on building solid client connections offset with serious areas of strength for a moderating and consistence driven culture which immovably lays out those disciplines as basic to the progress of our clients and company. They are responsible for execution of all relevant gamble programs (Credit, Market, Monetary Wrongdoings, Functional, Administrative Consistence), which incorporates actually following and sticking to material Wells Fargo approaches and methods, suitably satisfying gamble and consistence commitments, convenient and viable acceleration and remediation of issues, and going with sound gamble choices. There is accentuation on proactive checking, administration, risk ID and acceleration, as well as pursuing sound gamble choices similar with the specialty unit’s gamble hunger and all gamble and consistence program necessities.

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Responsibilities:

Greet and assist customers in a friendly and professional manner.
Understand customer needs and recommend appropriate products or services.
Demonstrate product knowledge and provide accurate information to customers.
Assist in product selection, suggesting alternatives and options where appropriate.
Make business transactions, manage money and process payments with precision.
Keep the sales area clean and organized, ensuring that merchandise is properly displayed.
Monitor product status and assist with returns and returns.
Collaborate with team members to achieve individual and team marketing goals.
Build and maintain strong customer relationships through excellent service.
Stay connected with product knowledge, promotions and company policy.
Handle customer inquiries, concerns and complaints in a professional manner.
Follow all company safety policies, procedures and procedures.

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Eligibility:

High school diploma or equivalent.
Previous sales or customer experience preferred.
Strong communication and interpersonal skills.
Excellent customer service skills and friendly approachable behavior.
Ability to work in a fast-paced, team-oriented environment.
Basic math skills and the ability to manage financial transactions.
Attention to detail and attention to detail keeps the workplace clean and organized.
Flexible working evenings, weekends and holidays as needed.
Knowledge of the products/services offered by the company is a plus.