Job Description
CONSUMER SERVICES REPRESENTATIVE
Located at Hastings, the Consumer Service Representative role will answer all critical business front line queries and complaints and be professional and discreet while representing the company to all external consumers. Ensuring consumer satisfaction and that timelines are met is a key component of this role.
Also performing assigned tasks in accordance with all Heinz Food Safety, Environmental, Health and Safety, and Ethical and Human Resources policies, programs and goals.
CONSUMER SERVICES REPRESENTATIVE
Responsibilities:
- Answer all incoming calls, e-mails and mail
- Escalate calls to correct people within the business
- Be able to follow procedures when dealing with inappropriate consumers
- Provide support to QA
- Pursue self-improvement skills and attending training where necessary
About you:
- Call centre experience is highly regarded
- Mature outlook, so can assess callers and situations whilst live on a call
- Be able to deal with pressure/deadlines and aggressive callers
- Touch typist 50 wpm
- Be a great, resilient team player
CONSUMER SERVICES REPRESENTATIVE
About us
- Opportunities for you to progress into other areas of the business
- Competitive salary and employee benefits
- Free parking onsite
CONSUMER SERVICES REPRESENTATIVE
“Top 10 Interview Questions”
- Can you tell us about yourself?
- What interests you about this position?
- What are your strengths?
- What are your weaknesses?
- Can you give an example of a time when you solved a problem creatively?
- How do you handle stress and pressure?
- How would you describe your work style?
- Can you tell us about a time when you had to work with a difficult
- colleague or supervisor?
- How do you stay organized and prioritize tasks?
- What are your long-term career goals?
Document Required:
- Required Documents for This Recruitment: The candidate should have this Document Before Apply Online. Candidates Are Suggested To Read
- the Official Notification Before Applying.
- Document – Qualifications certificate with mark sheets.
- Passport size Photographs
- Signature
How to apply:
- All the eligible candidates can apply for This Job as mentioned below
- Read the official notification carefully From the Official Website.
- Read the Notification Carefully Before Applying.
- Fill out The Application Form (The link Is Given Below)
- Attach the Required Document and Passport Size Photo with Signature.
- Then Submit. Done.
CONSUMER SERVICES REPRESENTATIVE
