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Customer Service Representative (Healthcare) – Remote
Requirements
- Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction
- Passion for helping others and strong customer service orientation
- Minimum 6 months customer service experience
- Verifiable High School diploma or GED
- Basic computer navigation skills and PC knowledge
- Proficiency in fast-paced, multi-tasking environment
- Must reside in the United States or have a valid U.S. address for residence
- Must reside in the United States or have a valid U.S. address for residence
Customer Service Representative (Healthcare) – Remote
Responsibilities
- The Remote Customer Service Representative, works from home and interfaces with customers via inbound/outbound calls and/or via the Internet
- In this position you represent one our leading healthcare clients assisting members with their insurance related needs
- Examples include: Inquiries regarding benefits, eligibility, appeals, grievances and troubleshooting medical devices
- All while providing a positive and welcoming experience to members, being empathetic and answering their inquiries thoroughly and professionally
- Provide inbound customer support
- Help customers resolve technical issues
- Assist in correcting or adjusting healthcare related concerns
- Assess all in-bound calls to accurately and efficiently address member’s needs by maintaining a strong customer focus
- Be patient and compassionate while working as a team player and using all your available resources to provide the best outcome to the member
Customer Service Representative (Healthcare) – Remote
- Be efficient in navigating multiple systems
- Deliver expert customer experiences…with a smile
- Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment
- Work is generally sedentary in nature
Customer Service Representative (Healthcare) – Remote
“Top 10 Interview Questions”
- Can you tell us about yourself?
- What interests you about this position?
- What are your strengths?
- What are your weaknesses?
- Can you give an example of a time when you solved a problem creatively?
- How do you handle stress and pressure?
- How would you describe your work style?
- Can you tell us about a time when you had to work with a difficult
- colleague or supervisor?
- How do you stay organized and prioritize tasks?
- What are your long-term career goals?
Document Required:
- Required Documents for This Recruitment: The candidate should have this Document Before Apply Online. Candidates Are Suggested To Read
- the Official Notification Before Applying.
- Document – Qualifications certificate with mark sheets.
- Passport size Photographs
- Signature
How to apply:
- All the eligible candidates can apply for This Job as mentioned below
- Read the official notification carefully From the Official Website.
- Read the Notification Carefully Before Applying.
- Fill out The Application Form (The link Is Given Below)
- Attach the Required Document and Passport Size Photo with Signature.
- Then Submit. Done.
Customer Service Representative (Healthcare) – Remote