Netflix Customer Service Jobs, Netflix Watcher Job

Hiring Organization:- Netflix

Post Name:- Director of Customer Service

Qualifications:- Bachelor Degree

Industry:- Private

Employment Type:- Full Time

Work Hours:- 8 Hours

Salary:- $35-$40/Year

Locations:- California

Netflix Customer Service Jobs, Netflix Watcher Job

We are searching for a unique senior pioneer to supervise our client care tasks and group, and keep on propelling our methodology on the side of our developing worldwide and territorial business needs. The Overseer of Client care for will have liability regarding our current accomplice tasks across Mexico, Peru, and Brazil, and will assist with molding the future help structure. Our chief should show remarkable call community discernment to drive functional site execution as per our worldwide business measurements while adjusting to provincial subtleties as suitable.

As well as supervising call focus tasks across Mexico, Brazil, and Peru, the Chief will be the senior forerunner in the area answerable for giving administration oversight and training to immediate and double line reports inside the client support association. Furthermore, this singular will go about as the delegate and contact for Client care to other cross-utilitarian groups and pioneers.

It is basic that this chief can construct, support, and persuade high-performing groups that exemplify Netflix’s remarkable organization culture and enthusiasm for serving our clients. Answering to the VP, Client care, this singular will work intimately with our worldwide Client assistance initiative group to distinguish valuable chances to improve execution on a worldwide and provincial level. Progress in this job will be estimated through your capacity to drive execution to be the most incredible in our organization and industry, while likewise fabricating a socially adjusted group headed to give a fantastic client experience.

Obligations:

Direct current reevaluated locales (Mexico, Peru, and Brazil) while adjusting to drive ideal execution and proficiency
Construct a culture that upholds our essential intend to make the Netflix experience stunningly better
Fabricate and keep an elite presentation culture where workers are profoundly drawn in and spurred – Accomplice intimately with site authority and Worldwide Client care the board to reliably offer unrivaled assistance and backing to Netflix clients while conveying YoY cost proficiency
Lead and drive support projects and new drives that permit us to acquire experiences and recognize best practices to share across the worldwide CS organization
Make, create, and impact new techniques and work processes to oversee functional scale proficiently
Support your group as an asset for heightening and eliminate barriers
Construct solid scaffolds and tight organizations with cross-useful accomplices

Capabilities:

10+ years experience sloping and overseeing huge scope tasks at a multicountry level (1000+ representatives)
Demonstrated experience creating and driving enormous groups in a superior execution culture
History of building solid connections inside CS and cross-practical groups
Comprehension of electronic substance and streaming innovations liked
Information on and experience overseeing cross-useful groups (i.e., WFM, Learning and Advancement, Bits of knowledge, and so on.)
Solid logical abilities with the capacity to decipher and sum up complex execution and client information patterns to drive significant plans that are effective to the business
Experience introducing reports, patterns, and proposals to the group and senior administration
Demonstrated capacity to track, measure, and advance multi-trained – multicultural tasks group
Incredible relational abilities with the capacity to voice conclusions and give criticism
Solid relational abilities in numerous discussions (one on one to enormous all hands) and configurations (composed, easygoing or formal introductions, group gatherings, and so on.)
You flourish in a quick moving climate, have an elevated degree of scholarly interest, and have an objective situated enterprising mentality.
Capacity to team up, impact, and accomplice actually with senior inner partners.
Demonstrated capacity to lead through change, vagueness, and development.
Exhibited history of advancing, testing suppositions, and executing better methodologies.

Netflix Customer Service Jobs, Netflix Watcher Job

“Top 10 Interview Questions”

Can you tell us about yourself?
What interests you about this position?
What are your strengths?
What are your weaknesses?
Can you give an example of a time when you solved a problem creatively?
How do you handle stress and pressure?
How would you describe your work style?
Can you tell us about a time when you had to work with a difficult
colleague or supervisor?
How do you stay organized and prioritize tasks?
What are your long-term career goals?

Document Required:

Required Documents for This Recruitment: The candidate should have this Document Before Apply Online. Candidates Are Suggested To Read
the Official Notification Before Applying.
Document – Qualifications certificate with mark sheets.
Passport size Photographs
Signature